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Browser Redirect Issues


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#1 Sigdriva

Sigdriva

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Posted 04 December 2009 - 07:26 PM

Started out with obvious browser redirect issues, not just the usual search engine related page redirects, but also getting new window pop-ups to random pages while using form submit buttons on other pages (specifically, submitting posts on forums and clicking in browser games). The redirects aren't attempting to send me to one specific page, as much as the targets seem to be randomly selected.

Whatever it is, AVG can't find it. Tried Malware Bytes, both in and out of safe mode, had no luck. Tried a number of solutions listed online (including ones that found overlay.xul files and deleting related files out of the registry) that worked for other people, had no luck. Even did a reset to factory settings that didn't seem to catch whatever the problem was. Quite frankly, I've most or less exhausted every possibility I can think of, so I figured I should take it to people who actually know what they're doing. :(

Biggest problem at this point is that a number of suspicious issues have popped up since then (including trouble getting into safe mode at least once) that have me worried that other stuff has gotten in since, but the redirect is still the most blatant and obvious one I'm aware of, as well as the first one in (I think), so it's the one I'm most concerned about right now.



---



DDS (Ver_09-12-01.01) - NTFSx86
Run by HP_Administrator at 17:49:05.12 on Fri 12/04/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.959.366 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\DISC\DISCover.exe
C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
svchost.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\DISC\DiscGui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\system32\sol.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_05\bin\jucheck.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\notepad.exe
C:\PsychoClinic\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [DISCover] c:\program files\disc\DISCover.exe
mRun: [DiscUpdateManager] c:\program files\disc\DiscUpdateMgr.exe
mRun: [DMAScheduler] c:\program files\sonic\digitalmedia plus\digitalmedia archive\DMAScheduler.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [<NO NAME>]
mRun: [PCDrProfiler] "c:\program files\pc-doctor 5 for windows\RunProfiler.exe" -r
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [Reminder] "c:\windows\creator\Remind_XP.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\docume~1\hp_adm~1\startm~1\programs\startup\neverw~1.lnk - c:\neverwinternights\nwn\ereg\ATR1.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\1.0.150\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\9972322\program\Updates from HP.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_05\bin\npjpi150_05.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: trymedia.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_adm~1\applic~1\mozilla\firefox\profiles\v6zstruo.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJPI150_05.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPOJI610.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-12-3 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-12-3 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-12-3 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-10-19 285392]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

=============== Created Last 30 ================

2009-12-04 17:34:33 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-04 17:34:29 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-04 03:15:25 21504 ----a-w- c:\windows\system32\hidserv.dll
2009-12-04 03:15:21 9600 ----a-w- c:\windows\system32\drivers\hidusb.sys
2009-12-04 03:15:18 59264 ----a-w- c:\windows\system32\drivers\USBAUDIO.sys
2009-12-04 03:15:16 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
2009-12-04 03:15:11 31616 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2009-12-04 02:10:38 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-12-04 02:10:38 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-12-04 02:10:29 0 d-----w- c:\windows\system32\drivers\Avg
2009-12-04 02:10:20 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-12-04 01:27:02 0 d-sh--r- c:\windows\system32\dllcache
2009-12-04 00:31:09 0 d-sh--r- C:\cmdcons
2009-12-04 00:30:34 0 d-----w- c:\windows\setupupd
2009-12-04 00:27:53 1903 --sha-r- c:\windows\system32\drivers\103C_HP_CPC_ER894AA-ABA a1420n_YC_0Pavi_QCNN609_E62NAemMPA1_48_IAsterope_SHewleet-Packard_V1.0_B3.07_T060127_WXP2_L409_M960_J200_7Intel_8Pentium 4_92.8_#060505_N10EC8139_Z11C10620_G10025A61_OHP DVD Writer 740b.MRK
2009-12-04 00:25:48 0 d-----w- c:\docume~1\hp_adm~1\applic~1\Intuit
2009-12-04 00:23:11 0 d-----w- c:\windows\system32\SoftwareDistribution
2009-12-02 23:06:23 0 d-----w- c:\program files\Ask.com
2009-12-02 20:40:16 0 d-----w- C:\PsychoClinic
2009-12-02 03:41:35 0 d-----w- c:\docume~1\alluse~1\applic~1\McAfee Security Scan
2009-12-02 03:41:33 0 d-----w- c:\program files\McAfee Security Scan
2009-12-01 01:46:03 98816 ----a-w- c:\windows\sed.exe
2009-12-01 01:46:03 77312 ----a-w- c:\windows\MBR.exe
2009-12-01 01:46:03 260608 ----a-w- c:\windows\PEV.exe
2009-12-01 01:46:03 161792 ----a-w- c:\windows\SWREG.exe
2009-11-29 12:34:17 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2009-10-29 18:59:14 143893 ----a-w- c:\windows\hpoins16.dat
2009-09-14 22:09:21 40538 ----a-w- c:\windows\DIIUnin.dat

============= FINISH: 17:50:24.34 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 18 December 2009 - 02:26 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

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Posted 23 December 2009 - 11:07 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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