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Help - Malware Problem


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#1 trismhater

trismhater

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Posted 04 December 2009 - 05:13 PM

Hello, I have a malware infection and most of the time 1 out of 4 clicked links redirect to a different site. I believe clean-safe-gateway is one of the biggest problems I have. I scanned with Norton but when Norton detected it, it could not delete it. This computer is also very, very old. 7 years to be exact. I use IE explorer and if you need to know anything else, please let me know.

DDS Log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by HP_Owner at 15:37:39.62 on Fri 12/04/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1527.904 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\IWINGA~1\iWinTrusted.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\Google Toolbar\gtb990.tmp.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Norton AntiVirus\NAVW32.exe
C:\Program Files\iTunes\iTunes.exe
C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\Google Toolbar\gtbA96.tmp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HP_Owner\Desktop\HiJackThis Log\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
uSearch Bar = hxxp://www.google.com/ie
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
uURLSearchHooks: iWin Toolbar: {ce0c2586-da36-452b-acdb-320d9bcb19bf} - c:\program files\iwin\tbiWi0.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: IEHlprObj Class: {8ca5ed52-f3fb-4414-a105-2e3491156990} - c:\progra~1\iwinga~1\IWINGA~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: Antivirus Plus BHO: {c2b5aab8-2183-4be7-81a6-f11493c45872} - c:\documents and settings\hp_owner\application data\antivirus plus\AntiVirus Plus.70367201.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: iWin Toolbar: {ce0c2586-da36-452b-acdb-320d9bcb19bf} - c:\program files\iwin\tbiWi0.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1303.0\msneshellx.dll
TB: HP view: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\HPDTLK02.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1303.0\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: iWin Toolbar: {ce0c2586-da36-452b-acdb-320d9bcb19bf} - c:\program files\iwin\tbiWi0.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpySweeper] c:\program files\webroot\spy sweeper\SpySweeper.exe /0
uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [HPHUPD06] c:\program files\hp\{aac4fc36-8f89-4587-8dd3-ebc57c83374d}\hphupd06.exe
mRun: [HPHmon06] c:\windows\system32\hphmon06.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [VTTimer] VTTimer.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Reminder] "c:\windows\creator\Remind_XP.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton antivirus\osCheck.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb06.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\hp_owner\startm~1\programs\startup\antivi~1.lnk - c:\windows\system32\rundll32.exe
StartupFolder: c:\documents and settings\hp_owner\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\antivi~1.lnk - c:\windows\system32\rundll32.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eventr~1.lnk - c:\program files\printmaster 16\pmremind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\google~1.lnk - c:\program files\google\google updater\GoogleUpdater.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\monitor.lnk - c:\program files\arcsoft\media card companion\MCC Monitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\309731\program\Updates from HP.exe
uPolicies-explorer: NoFolderOptions = 1 (0x1)
uPolicies-system: DisableRegistryTools = 1 (0x1)
IE: &AIM Toolbar Search - c:\documents and settings\all users\application data\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {87BE3784-6977-4E84-AA08-55A96B9CEAC5} - hxxp://berk.viewnetcam.com:50000/bl_camera.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/1.3.1/jinstall-131-win.cab
DPF: {CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.3.1/jinstall-131-win.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Filter: text/html - {4aa5e087-16f4-4190-a0a4-a7fde90f1556} - c:\windows\mark_32.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 91.212.127.227 antiviraprof2009.microsoft.com
Hosts: 91.212.127.227 antiviraprof2009.com
Hosts: 91.212.127.227 www.antiviraprof2009.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\s05hli19.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\mozilla firefox\extensions\talkback@mozilla.org\components\qfaservices.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-1-25 149352]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-1-25 149352]
R2 iWinTrusted;iWinTrusted;c:\progra~1\iwinga~1\iWinTrusted.exe [2009-9-2 78104]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-1-25 149352]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-2-11 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-18 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091204.006\NAVENG.SYS [2009-12-4 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091204.006\NAVEX15.SYS [2009-12-4 1323568]
R3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-5-21 1245064]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]

=============== Created Last 30 ================

2009-11-27 04:41:20 23552 ----a-w- c:\windows\system32\tdlcmd.dll
2009-11-16 03:57:43 2713 --sh--w- c:\windows\system32\husenafe.dll
2009-11-16 02:57:45 0 d-----w- c:\docume~1\hp_owner\applic~1\AntiVirus Plus
2009-11-12 19:52:03 2713 --sh--w- c:\windows\system32\lebobofu.dll
2009-11-12 05:21:27 100 ----a-w- C:\xcrashdump.dat
2009-11-11 19:58:43 2713 --sh--w- c:\windows\system32\mafuyiha.dll
2009-11-11 19:58:43 2713 --sh--w- c:\windows\system32\kewomema.dll
2009-11-11 19:58:43 2713 --sh--w- c:\windows\system32\bariwobi.dll
2009-11-11 19:52:24 0 --sha-w- C:\473368870

==================== Find3M ====================

2009-11-03 13:10:17 21504 ----a-w- c:\windows\system32\tdlwsp.dll
2009-09-11 14:33:52 133632 ----a-w- c:\windows\system32\msv1_0.dll
1998-08-24 18:09:10 10000 ----a-w- c:\windows\inf\unregpn.exe

============= FINISH: 15:39:58.00 ===============


Thanks.

P.S. I did not have time to complete the Rootkit scan, hope this is enough.

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 18 December 2009 - 02:23 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


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Posted 23 December 2009 - 11:09 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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