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2 replies to this topic

#1 Housty

Housty

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  • Local time:08:00 PM

Posted 04 December 2009 - 05:11 PM

Hello,

I have been having a problem when searching through google and clicking links. Each link I click, no matter what my search keywords are, redirects me to a seemingly random webpage. I've tried avg, MBAM, spybot S&D, lavasoft adaware, (did online kaspersky once, but it found nothing, I don't have the log for it), ccleaner, superantispyware, regace and probably a few others that I can't remember. - also when following the instructions to get the ark.txt log, it gave an error message something like "Can not read registry, please contact the author". I tried running it as administrator, but the same error came up, so I just included the log that it created. I hope it's enough.

While some of these programs did find errors/malicious software, the problem with my web searches being redirected has been constantly there. I'm all out of ideas as to what to do to remove it, so I'm coming here as my last hope. Thank you in advance for any help you may be able to provide.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Owner at 13:47:10.84 on 04/12/2009
Internet Explorer: 8.0.6001.18828
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.2814.1731 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Windows\system32\taskeng.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Users\Owner\AppData\Local\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\Owner\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Owner\Desktop\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSEARCH PAGE = hxxp://ca.rd.yahoo.com/customize/ycomp/defaults/sp/*http://ca.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.ca.acer.yahoo.com
mDefault_Page_URL = hxxp://en.ca.acer.yahoo.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://ca.rd.yahoo.com/customize/ycomp/defaults/su/*http://ca.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\windows\system32\ActiveToolBand.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [WeatherEye] c:\users\owner\appdata\local\theweathernetwork\weathereye\WeatherEye.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Acer Tour]
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Skytel] Skytel.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
dRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Get siteinfo data (fsc) - c:\program files\ems free surfer companion\fslauncher.htm
IE: {AFC3FA82-AD07-45cd-8B57-983435B9899E} - c:\program files\ems free surfer companion\FS30.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {40F576AD-8680-4F9E-9490-99D069CD665F} - hxxp://srtest-cdn.systemrequirementslab.com.s3.amazonaws.com/bin/sysreqlabdetect.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
AppInit_DLLs: avgrsstx.dll
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-7-22 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-7-22 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-3 108552]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\play movie\000.fcl [2008-7-22 13560]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-7-22 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-7-22 297752]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2007-7-25 32256]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-7-24 21504]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-10-16 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S4 iWinTrusted;iWinTrusted;d:\games\iwin games\iWinTrusted.exe [2009-11-24 78104]
S4 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-8-29 1153368]

=============== Created Last 30 ================

2009-12-04 20:45:06 0 d-----w- c:\programdata\RegAce
2009-12-04 20:45:03 0 d-----w- c:\program files\RegAce
2009-12-04 08:26:56 0 d-----w- C:\HJTHIS
2009-12-04 07:51:22 264873834 ----a-w- c:\windows\MEMORY.DMP
2009-12-04 07:50:18 98816 ----a-w- c:\windows\sed.exe
2009-12-04 07:50:18 77312 ----a-w- c:\windows\MBR.exe
2009-12-04 07:50:18 260608 ----a-w- c:\windows\PEV.exe
2009-12-04 07:50:18 161792 ----a-w- c:\windows\SWREG.exe
2009-12-04 03:23:50 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2009-12-04 03:23:44 0 d-----w- c:\users\owner\appdata\roaming\SUPERAntiSpyware.com
2009-12-03 20:56:35 0 d-----w- c:\users\owner\appdata\roaming\Malwarebytes
2009-12-03 20:56:29 0 d-----w- c:\programdata\Malwarebytes
2009-12-02 02:18:36 0 d-----w- c:\programdata\Hidden Magic
2009-11-29 22:20:23 0 d-----w- c:\program files\uTorrent
2009-11-27 01:24:14 2048 ----a-w- c:\windows\system32\tzres.dll
2009-11-26 21:50:03 1401856 ----a-w- c:\windows\system32\msxml6.dll
2009-11-26 21:50:02 1248768 ----a-w- c:\windows\system32\msxml3.dll
2009-11-26 21:49:47 714240 ----a-w- c:\windows\system32\timedate.cpl
2009-11-18 07:07:23 0 d-----w- c:\programdata\Electronic Arts
2009-11-16 05:41:30 0 d-----w- c:\users\owner\appdata\roaming\Princess Isabella
2009-11-14 23:44:39 0 d-----w- c:\programdata\Gogii
2009-11-13 22:55:22 0 d-----w- c:\users\owner\appdata\roaming\Big Fish Games
2009-11-13 22:42:23 0 d-----w- c:\program files\MSECACHE
2009-11-13 19:28:33 0 d-----w- c:\programdata\JollyBear
2009-11-13 18:50:51 0 d-----w- c:\programdata\1912 Titanic Mystery
2009-11-13 18:50:41 0 d-----w- c:\users\owner\appdata\roaming\TitanicMystery
2009-11-13 04:12:25 0 d-----w- c:\programdata\Artist Colony
2009-11-12 22:35:39 0 d-----w- c:\users\owner\appdata\roaming\Playrix Entertainment
2009-11-12 17:37:29 0 d-----w- c:\program files\iPod
2009-11-12 17:37:26 0 d-----w- c:\program files\iTunes
2009-11-12 04:29:55 0 d-----w- c:\programdata\GameHouse
2009-11-12 03:57:13 0 d-----w- c:\users\owner\appdata\roaming\PoBros
2009-11-12 03:57:13 0 d-----w- c:\programdata\PoBros
2009-11-11 01:59:56 2036736 ----a-w- c:\windows\system32\win32k.sys
2009-11-11 01:59:48 355328 ----a-w- c:\windows\system32\WSDApi.dll
2009-11-10 01:12:43 0 d-----w- c:\users\owner\appdata\roaming\RobinsonCrusoeIW
2009-11-09 04:54:41 0 d-----w- c:\program files\iWin.com
2009-11-05 11:06:37 0 d-----w- c:\program files\Windows Portable Devices
2009-11-05 11:06:09 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_07_00.Wdf
2009-11-05 11:03:29 31232 ----a-w- c:\windows\system32\BthMtpContextHandler.dll
2009-11-05 11:01:41 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2009-11-05 11:01:41 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2009-11-05 11:01:41 234496 ----a-w- c:\windows\system32\oleacc.dll

==================== Find3M ====================

2009-12-04 21:19:27 31871 ----a-w- c:\programdata\nvModes.dat
2009-12-03 20:25:20 19944 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-11-05 11:06:32 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-11-05 11:06:32 51200 ----a-w- c:\windows\inf\infpub.dat
2009-11-05 11:06:32 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-11-05 11:06:32 143360 ----a-w- c:\windows\inf\infstor.dat
2009-11-03 04:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-01 01:02:17 2537472 ----a-w- c:\windows\system32\wpdshext.dll
2009-10-01 01:02:05 30208 ----a-w- c:\windows\system32\WPDShextAutoplay.exe
2009-10-01 01:02:04 334848 ----a-w- c:\windows\system32\PortableDeviceApi.dll
2009-10-01 01:02:02 87552 ----a-w- c:\windows\system32\WPDShServiceObj.dll
2009-10-01 01:01:59 546816 ----a-w- c:\windows\system32\wpd_ci.dll
2009-10-01 01:01:59 160256 ----a-w- c:\windows\system32\PortableDeviceTypes.dll
2009-10-01 01:01:56 60928 ----a-w- c:\windows\system32\PortableDeviceConnectApi.dll
2009-10-01 01:01:56 350208 ----a-w- c:\windows\system32\WPDSp.dll
2009-10-01 01:01:56 196608 ----a-w- c:\windows\system32\PortableDeviceWMDRM.dll
2009-10-01 01:01:56 100864 ----a-w- c:\windows\system32\PortableDeviceClassExtension.dll
2009-10-01 01:01:54 81920 ----a-w- c:\windows\system32\wpdbusenum.dll
2009-09-25 02:10:10 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2009-09-25 02:07:08 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2009-09-25 02:04:32 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2009-09-25 01:49:22 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2009-09-25 01:48:08 351232 ----a-w- c:\windows\system32\XpsPrint.dll
2009-09-25 01:38:29 847360 ----a-w- c:\windows\system32\OpcServices.dll
2009-09-25 01:36:13 280064 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2009-09-25 01:35:31 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2009-09-25 01:33:25 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2009-09-25 01:33:15 829440 ----a-w- c:\windows\system32\d3d10warp.dll
2009-09-25 01:33:01 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2009-09-25 01:32:59 252928 ----a-w- c:\windows\system32\dxdiag.exe
2009-09-25 01:31:53 519680 ----a-w- c:\windows\system32\d3d11.dll
2009-09-25 01:31:26 486912 ----a-w- c:\windows\system32\d3d10level9.dll
2009-09-25 01:31:21 161280 ----a-w- c:\windows\system32\d3d10_1.dll
2009-09-25 01:31:19 218112 ----a-w- c:\windows\system32\d3d10_1core.dll
2009-09-25 01:31:16 1030144 ----a-w- c:\windows\system32\d3d10.dll
2009-09-25 01:31:15 828928 ----a-w- c:\windows\system32\d2d1.dll
2009-09-25 01:30:23 481792 ----a-w- c:\windows\system32\dxgi.dll
2009-09-25 01:30:23 190464 ----a-w- c:\windows\system32\d3d10core.dll
2009-09-25 01:27:04 793088 ----a-w- c:\windows\system32\FntCache.dll
2009-09-25 01:27:04 37888 ----a-w- c:\windows\system32\cdd.dll
2009-09-25 01:27:04 1064448 ----a-w- c:\windows\system32\DWrite.dll
2009-09-24 22:54:55 258048 ----a-w- c:\windows\system32\winspool.drv
2009-09-24 22:54:53 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2009-09-24 22:54:52 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2009-09-10 16:48:01 218624 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 14:59:26 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2009-09-10 14:58:28 310784 ----a-w- c:\windows\system32\unregmp2.exe
2009-09-10 02:01:02 3023360 ----a-w- c:\windows\system32\UIRibbon.dll
2009-09-10 02:00:54 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll
2009-09-10 02:00:36 92672 ----a-w- c:\windows\system32\UIAnimation.dll
2008-08-03 03:52:40 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-05-12 23:14:14 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009051220090513\index.dat
2009-06-24 05:46:26 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009062320090624\index.dat

============= FINISH: 13:48:33.43 ===============

Attached Files



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#2 DocSatan

DocSatan

    Bleepin' Wanna-Be


  • Members
  • 2,156 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Boston, Ma.
  • Local time:04:00 PM

Posted 18 December 2009 - 08:17 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 27 December 2009 - 08:19 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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