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My route directory does not see the USB drive ( E: )


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#1 scubatony

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Posted 04 December 2009 - 10:37 AM

My route directory does not see the USB drive ( E: )

Yet if I do the following >

My Computer>Right click>Manage>left click on Disk Management.I can see TWO drives ( C: ) and my ( E: ) drive. (in the boxes)

If I go to the box with my ( E: ) drive and right click in there,I can see the contents of this stick.
Before you ask yes this stick works perfectly on my laptops.

Now it gets even better,I opened Windows Explorer, adjust the area so I could see what was going on,( so I now have three boxes open )

1, Windows Explorer
2, Computer Management
3, ( E: ) drive,showing the document.

I formatted ( E: ) drive and yes you guessed it ( E: ) drive.popped up in Windows Explorer.

I closed Windows Explorer with ( E: ) drive. showing then did nothing else and re-opened it,yes you guessed it. The ( E: ) drive.had disappeared.

I have even gone back with restore and it is still the same.

I have been on the net looking for answers but nothing.
I currently belong to Seven other Forums and nobody seems to be able to come up with a solution

I am running XP home edition with service pack 2 and all the updates.

I have been into “disk management and reassigned the letter.

All I want to do is go to either My Computer or Windows Explorer and see the letter that relates to my USB stick, eg. E:
It is just until recently this problem arose,prior to this I could in both areas.

I am the only person on this machine and I do not play games.

I have even eliminated the USB hub and plugged my stick / sticks directly into my USB port/ports on the tower.
I know the hub works because I have my sound system running through it and my printer.

These are my technical specs:-

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name OFFICE
System Manufacturer To Be Filled By O.E.M.
System Model ALiveSATA2-GLAN
System Type X86-based PC
Processor x86 Family 15 Model 75 Stepping 2 AuthenticAMD ~2198 Mhz
Processor x86 Family 15 Model 75 Stepping 2 AuthenticAMD ~2198 Mhz
BIOS Version/Date American Megatrends Inc. P1.40, 17/08/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\Harddisk0\DP(1)0x7e00-0x74701a8200+1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name OFFICE\tony
Time Zone GMT Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 461.09 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys

Has anybody had this happen before and if so how did they get rid of the problem.

Any help please

Tony


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#2 rowal5555

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Posted 04 December 2009 - 02:31 PM

Hi scubatony.

I had this type of problem quite a while ago where my HP Pavilion would not recognise external USB hard drives. I contacted HP Support and they provided a link to a BIOS update which fixed the problem.

However, be aware that making a mistake with your BIOS can make your computer never boot again, so is not something to play with.

I would suggest contacting your makers Support Team.

Cheers

rowal5555 (Rob )                                                             

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#3 scubatony

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Posted 05 December 2009 - 06:11 AM

Hi scubatony.

I had this type of problem quite a while ago where my HP Pavilion would not recognise external USB hard drives. I contacted HP Support and they provided a link to a BIOS update which fixed the problem.

However, be aware that making a mistake with your BIOS can make your computer never boot again, so is not something to play with.

I would suggest contacting your makers Support Team.

Cheers


Thanks for the tip

Problem here though,the makers of the machine are the same as the person typing this,good tip all the same

#4 garmanma

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Posted 05 December 2009 - 12:34 PM

You know the thumb drive is working
Have you tried a different one or a different USB device in the tower?
Does Device Manager show any clues?
I'd would probably get a cheap USB controller card
Mark
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#5 scubatony

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Posted 08 December 2009 - 10:49 AM

This problem now solved
The solution was provided by a member in one of the other sixteen Forums that I joined to clear this problem.
Many many thanks to all who contributed
So "Problem Solved"

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#6 garmanma

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Posted 08 December 2009 - 11:36 AM

Glad it's fixed

Would you care to share the solution so others may benefit?
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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