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Psgaurd


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19 replies to this topic

#1 azn vt boy

azn vt boy

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  • Local time:09:33 PM

Posted 11 August 2005 - 06:56 PM

Psgaurd is in my computer and has slowed everything, set different home page.
It has also gave me viruses ( infects wininet.dll ).

Please help anyone

Please someone HELP ME!!!

Here is my Hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 2:25:19 PM, on 8/11/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\shnlog.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Winamp\winampa.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\intmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Master\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hpAA70.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw4.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...90/mcinsctl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

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#2 azn vt boy

azn vt boy
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Posted 11 August 2005 - 10:19 PM

new log

Logfile of HijackThis v1.99.1
Scan saved at 8:16:50 PM, on 8/11/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavProt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavFnSvr.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\Pavkre.exe
C:\WINDOWS\System32\shnlog.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\APVXDWIN.EXE
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\prevsrv.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\psimsvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\WebProxy.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\AvTask.exe
C:\WINDOWS\System32\intmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HijackThis-1\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp301B.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...90/mcinsctl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\psimsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

#3 OldTimer

OldTimer

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Posted 14 August 2005 - 06:34 PM

Hello azn vt boy and welcome to the BC HijackThis forum. The first thing we need to do is update the operating system on this computer.

Your operating system is extremely out of date. By not keeping the OS updated the computer is vulnerable to every infection on the net and in emails today and trying to repair an unpatched system is virtually impossible. For update purposes, Microsoft has even stopped supporting a system that is this far out of date. Go to the Windows Update site and install Service Pack 2. Once that is done, go back to the Windows Update site and install all available Critical Updates. This will patch the system with the most current security fixes and plug all the known holes which are present on this system.

After all of the updates have been performed post a new HijackThis log back here using the Add Reply button and I will review it when it comes in.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#4 azn vt boy

azn vt boy
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  • Local time:09:33 PM

Posted 15 August 2005 - 12:35 PM

Hi OT,

I have installed the updates.
This is my new hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 10:33:00 AM, on 8/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavFnSvr.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\Pavkre.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavProt.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\prevsrv.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\psimsvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\apvxdwin.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\WebProxy.exe
C:\WINDOWS\System32\msiexec.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\HijackThis-1\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bestwebslinks.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...90/mcinsctl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\psimsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

#5 OldTimer

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Posted 15 August 2005 - 01:08 PM

Hi azn vt boy. Ok, it looks like some of this is already taken care of just by updating. Let's take care of the rest.

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bestwebslinks.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

It appears that there are multiple anti-virus applications running on this computer. It is not recommended to have this because it can cause file access issues and if there is an infection the 2 programs can block each other from dealing with the infected file. I highly recommend that you choose which application you want to keep and uninstall the other one(s) to prevent these problems.

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
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#6 azn vt boy

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Posted 15 August 2005 - 02:28 PM

I could not get rid of R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/

This is the new log.

Logfile of HijackThis v1.99.1
Scan saved at 12:25:24 PM, on 8/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavFnSvr.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\Pavkre.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavProt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\prevsrv.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\psimsvc.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\APVXDWIN.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\WebProxy.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HijackThis-1\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...90/mcinsctl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\psimsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

#7 OldTimer

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Posted 15 August 2005 - 04:29 PM

Hi azn vt boy. Remove either Panda or McAfee and then boot to Safe Mode to remove the last R0 entry.

Post a new HijackThis log back here afterward.

Cheers.

OT
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#8 azn vt boy

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Posted 15 August 2005 - 09:23 PM

Hi OT,

When i try to uninstall panda after it says guilding through uninstalling wizard the uninstall box disappears and it doesn't get uninstalled.

#9 OldTimer

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Posted 16 August 2005 - 08:35 AM

Hi azn vt boy. To remove Panda if the uninstall does not work you will need to contact Panda's customer support. I could not find any information on how to manually remove the TruPrevent on their website.

cheers.

OT
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#10 azn vt boy

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Posted 16 August 2005 - 11:34 AM

Hi OT,

Can i just boot into safe mode and delete the panda software files inside Program Files?
And also thank you for the help.

#11 OldTimer

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Posted 16 August 2005 - 03:08 PM

Hi azn vt boy. You can but I would not suggest it. That will only partially remove the program. I can almost guarantee that there will be additional files throughout the windows folder and other folders and there will absolutely be alot of registry entries. You might need some of the files or information from the program files folder for removing the rest of the application. Only Panda can tell you for sure how to remove it.

Cheers.

OT
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#12 azn vt boy

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Posted 17 August 2005 - 01:24 AM

Hi OT,

When i deleted the files in safe mode they got deleted. Then after i went to my regular mode and i uninstalled panda sucess fully.

This is the new hijack log.

Logfile of HijackThis v1.99.1
Scan saved at 11:22:22 PM, on 8/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\CTHELPER.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\wuauclt.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HijackThis-1\HijackThis.exe

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...90/mcinsctl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

#13 OldTimer

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Posted 17 August 2005 - 08:05 AM

Hi azn vt boy. That looks clean. Good job! How are things running? Any problems?

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
  • CHECK the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
  • Turn off System Restore.
    • On the Desktop, right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • CHECK Turn off System Restore.
    • Click Apply, and then click OK.
  • Restart your computer.
  • Turn ON System Restore.
    • On the Desktop, right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • UN-Check Turn off System Restore.
    • Click Apply, and then click OK.
System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You already have a good anti-virus, and you should also have a good firewall for blocking unwanted access to and from your computer. These also are free for personal use:It is best to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit Microsoft Windows Update monthly. Microsoft puts out new updates on the 2nd Tuesday of every month so be sure to check regularly.

And to keep your system clean be aware of what emails you open, what websites you visit, and update and run these free malware scanners once a week:To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
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#14 azn vt boy

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Posted 17 August 2005 - 12:08 PM

Hi OT,

I am still having spyware problems. Something is taking over my internet connection and i have system restored it to yesterday and the connection works again.
I think psgaurd is still on my computer.
Whenever i scan my computer and i remove PSGAURD it removes but it comes back again.I think there is a hidden infection on my computer.

Edited by azn vt boy, 17 August 2005 - 12:20 PM.


#15 OldTimer

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Posted 18 August 2005 - 11:46 AM

Hi azn vt boy. Well, if you system Restored PSGuard would be back if it was in the resore point. In that case we would have to start all over. Post a new HijackThis log and I'll take a look.

Cheers.

OT
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