Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Virus or malware?


  • This topic is locked This topic is locked
2 replies to this topic

#1 dcnickell

dcnickell

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:10:49 PM

Posted 03 December 2009 - 06:40 PM

Alright guys, I really need your help. My computer won't allow my anti-virus or malware scanners to run. They freeze after a few seconds, and usually on the same file. When I attempt to delete that file it won't let me. I did my oldest system restore (11/25/09 since I just updated to windows 7) and the problem still persists. I also already cleared my temporary internet files. Also, once my computer goes "to sleep" the screen will not come back on unless I force shut down and restart my computer. I did the dds log and it only gave me the text log and not the attach one so thats why I'm missing that. Sorry if I seemed uninformed, just a new college student away from home trying to fix my computer!

Here is the dds.txt log


DDS (Ver_09-12-01.01) - NTFSX64
Run by Destiny at 15:33:26.30 on Thu 12/03/2009
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_15
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3999.2390 [GMT -8:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_79b15e90d309c284\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_79b15e90d309c284\AESTSr64.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Program Files (x86)\Viewpoint\Common\ViewpointService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\SearchIndexer.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWow64\Macromed\Flash\FlashUtil10c.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\notepad.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Destiny\Desktop\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uStart Page = hxxp://www.weather.com/weather/local/USCA0949?lswe=Riverside,%20CA&lwsa=WeatherLocalUndeclared&from=searchbox_typeahead
mLocal Page = c:\windows\syswow64\blank.htm
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files (x86)\norton internet security\engine\16.7.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files (x86)\norton internet security\engine\16.7.2.11\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~2\micros~1\office12\GR469A~1.DLL
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files (x86)\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files (x86)\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files (x86)\norton internet security\engine\16.7.2.11\coIEPlg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [HPAdvisor] c:\program files (x86)\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [ISUSPM] "c:\program files (x86)\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [LightScribe Control Panel] c:\program files (x86)\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [Skype] "c:\program files (x86)\skype\phone\Skype.exe" /nosplash /minimized
mRun: [<NO NAME>]
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [BlackBerryAutoUpdate] c:\program files (x86)\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [CLMLServer for HP TouchSmart] "c:\program files (x86)\hewlett-packard\touchsmart\media\kernel\clml\CLMLSvc.exe"
mRun: [DVDAgent] "c:\program files (x86)\hewlett-packard\media\dvd\DVDAgent.exe"
mRun: [GrooveMonitor] "c:\program files (x86)\microsoft office\office12\GrooveMonitor.exe"
mRun: [HP Health Check Scheduler] c:\program files (x86)\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files (x86)\hp\hp software update\HPWuSchd2.exe
mRun: [iTunesHelper] "c:\program files (x86)\itunes\iTunesHelper.exe"
mRun: [QlbCtrl.exe] "c:\program files (x86)\hewlett-packard\hp quick launch buttons\QlbCtrl.exe" /Start
mRun: [QuickTime Task] "c:\program files (x86)\quicktime\QTTask.exe" -atboottime
mRun: [RoxWatchTray] "c:\program files (x86)\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [SunJavaUpdateSched] "c:\program files (x86)\java\jre6\bin\jusched.exe"
mRun: [TSMAgent] "c:\program files (x86)\hewlett-packard\touchsmart\media\TSMAgent.exe"
mRun: [TVAgent] "c:\program files (x86)\hewlett-packard\media\tv\TVAgent.exe"
mRun: [UCam_Menu] "c:\program files (x86)\hewlett-packard\media\webcam\muitransfer\muistartmenu.exe" "c:\program files (x86)\hewlett-packard\media\webcam" update "software\hewlett-packard\media\Webcam"
mRun: [UpdateLBPShortCut] "c:\program files (x86)\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
mRun: [UpdateP2GoShortCut] "c:\program files (x86)\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files (x86)\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [UpdatePSTShortCut] "c:\program files (x86)\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [WirelessAssistant] c:\program files (x86)\hewlett-packard\hp wireless assistant\HPWAMain.exe
StartupFolder: c:\users\destiny\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files (x86)\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~2\micros~1\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~1\office12\REFIEBAR.DLL
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
DPF: {36299202-09EF-4ABF-ADB9-47C599DBE778} - hxxps://www.hpwindows7upgrade.arvato.com/north_america/Endcustomer/HPProdDetect.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {FAB2BB9D-91E9-457E-9D42-75A7FCCBBC00} - hxxp://dfusionathomeapps.com/innervillian/DISNEY/plugin/DFusionHomeWebPlugIn.Installer.exe
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~2\micros~1\office12\GRA32A~1.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~2\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files (x86)\norton internet security\engine\16.7.2.11\CoIEPlg.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~2\micros~1\office12\GR469A~1.DLL
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -
mRun-x64: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray64.exe
mRun-x64: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun-x64: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

================= FIREFOX ===================

FF - ProfilePath - c:\users\destiny\appdata\roaming\mozilla\firefox\profiles\r658f38r.default\
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files (x86)\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files (x86)\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files (x86)\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files (x86)\mozilla firefox\plugins\NPDFusionWebFirefox.dll
FF - plugin: c:\program files (x86)\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files (x86)\total immersion\dfusionhomewebplugin\NPDFusionWebFirefox.dll
FF - plugin: c:\program files (x86)\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files (x86)\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 PxHlpa64;PxHlpa64;c:\windows\system32\drivers\PxHlpa64.sys [2009-11-5 52856]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nisx64\1007020.00b\SymEFA64.sys [2009-9-8 402992]
R1 BHDrvx64;Symantec Heuristics Driver;c:\windows\system32\drivers\nisx64\1007020.00b\BHDrvx64.sys [2009-9-8 334384]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nisx64\1007020.00b\cchpx64.sys [2009-9-8 583296]
R1 IDSVia64;IDSVia64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090916.003\IDSviA64.sys [2009-9-16 466480]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/07/20 03:23:17];c:\program files (x86)\hewlett-packard\media\dvd\000.fcl [2008-11-28 146928]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt64.inf_amd64_neutral_79b15e90d309c284\AESTSr64.exe [2009-7-20 89088]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2008-3-18 23040]
R2 Norton Internet Security;Norton Internet Security;c:\program files (x86)\norton internet security\engine\16.7.2.11\ccSvcHst.exe [2009-9-8 117640]
R2 TVCapSvc;TV Background Capture Service (TVBCS);c:\program files (x86)\hewlett-packard\media\tv\kernel\tv\TVCapSvc.exe [2008-11-26 296320]
R2 TVSched;TV Task Scheduler (TVTS);c:\program files (x86)\hewlett-packard\media\tv\kernel\tv\TVSched.exe [2008-11-26 116096]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files (x86)\viewpoint\common\ViewpointService.exe [2009-8-13 24652]
R3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-1-13 222512]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2008-9-4 64000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-26 132656]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-9-21 126464]
S2 gupdate;Google Update Service (gupdate);c:\program files (x86)\google\update\GoogleUpdate.exe [2009-10-8 133104]
S4 Recovery Service for Windows;Recovery Service for Windows;c:\program files (x86)\sminst\BLService.exe [2009-1-13 365952]

=============== Created Last 30 ================

2009-12-03 22:19:43 0 d-----w- c:\program files (x86)\Trend Micro
2009-12-03 21:50:17 20 --sh--w- c:\users\destiny\ntuser.ini
2009-12-03 04:34:51 0 d--h--w- C:\$AVG
2009-12-03 04:34:39 0 d-----w- c:\program files (x86)\AVG
2009-12-03 04:34:37 0 d-----w- c:\programdata\avg9
2009-11-25 03:09:38 56 ---ha-w- c:\programdata\ezsidmv.dat
2009-11-25 03:06:30 0 d-sh--w- C:\Recovery
2009-11-25 02:13:41 22744 ----a-w- c:\windows\system32\emptyregdb.dat
2009-11-25 01:26:17 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_SynTP_01007.Wdf
2009-11-25 01:26:12 0 d-----w- c:\program files\Synaptics
2009-11-25 01:26:08 873310 ----a-w- c:\windows\system32\oem2.inf
2009-11-25 01:25:09 58880 ----a-w- c:\windows\system32\AESTAR64.dll
2009-11-25 01:25:09 439808 ----a-w- c:\windows\system32\AESTEC64.dll
2009-11-25 01:25:09 155648 ----a-w- c:\windows\system32\AESTAC64.dll
2009-11-25 01:25:09 0 d-----w- c:\program files\IDT
2009-11-25 01:25:08 76288 ----a-w- c:\windows\system32\AESTCo64.dll
2009-11-25 01:25:08 564224 ----a-w- c:\windows\system32\idt64mp1.exe
2009-11-25 01:25:08 441856 ----a-w- c:\windows\sttray64.exe
2009-11-25 01:25:08 3774 ----a-w- c:\windows\system32\bltinmic.ico
2009-11-25 01:25:08 3774 ----a-w- c:\windows\system32\2hps.ico
2009-11-25 01:25:08 2905600 ----a-w- c:\windows\system32\stlang64.dll
2009-11-25 01:25:08 15222 ----a-w- c:\windows\system32\nbspkrs.ico
2009-11-25 01:25:08 10767360 ----a-w- c:\windows\system32\idtcpl64.cpl
2009-11-25 01:25:06 0 d-----w- c:\windows\system32\SRSLabs
2009-11-25 01:24:56 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_09_00.Wdf
2009-11-25 01:23:34 10896 ---ha-w- c:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2009-11-25 01:23:34 10896 ---ha-w- c:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2009-11-25 01:19:06 0 d-----w- c:\windows\Panther
2009-11-25 00:58:47 0 d--h--w- C:\$WINDOWS.~Q
2009-11-25 00:50:12 0 d--h--w- C:\$INPLACE.~TR
2009-11-25 00:43:23 8192 --sha-r- C:\BOOTSECT.BAK
2009-11-24 23:22:22 1890 ----a-w- c:\windows\diagwrn.xml
2009-11-24 23:22:22 1890 ----a-w- c:\windows\diagerr.xml
2009-11-08 19:12:41 0 d-----w- c:\program files\iPod
2009-11-08 19:12:39 0 d-----w- c:\program files\iTunes
2009-11-05 23:50:23 52856 ----a-w- c:\windows\system32\drivers\PxHlpa64.sys
2009-11-05 23:50:23 10488 ----a-w- c:\windows\system32\drivers\cdralw2k.sys
2009-11-05 23:50:23 10488 ----a-w- c:\windows\system32\drivers\cdr4_xp.sys
2009-11-05 23:47:36 0 d-----w- c:\program files (x86)\common files\PX Storage Engine
2009-11-05 23:46:42 0 d-----w- c:\program files (x86)\Roxio
2009-11-05 23:46:42 0 d-----w- c:\program files (x86)\common files\Sonic Shared
2009-11-05 05:00:00 0 d-----w- c:\program files\Roxio
2009-11-05 04:59:52 0 d-----w- c:\programdata\InstallShield
2009-11-05 04:59:39 0 d-----w- c:\programdata\Sonic
2009-11-05 04:55:37 0 d-----w- c:\programdata\Roxio
2009-11-04 07:40:00 256 ----a-w- c:\windows\syswow64\pool.bin
2009-11-04 07:39:59 0 d-----w- c:\users\destiny\appdata\roaming\Research In Motion
2009-11-04 07:38:35 0 d-----w- c:\programdata\Research In Motion
2009-11-04 07:36:49 0 d-----w- c:\program files (x86)\common files\Research In Motion
2009-11-04 07:36:48 0 d-----w- c:\program files (x86)\Research In Motion
2009-11-04 07:21:30 0 d-----w- c:\windows\Freedom Universal Keyboard
2009-11-04 07:21:29 0 d-----w- c:\program files (x86)\Freedom Universal Keyboard

==================== Find3M ====================

2009-12-03 23:00:25 693124 ----a-w- c:\windows\system32\perfh00C.dat
2009-12-03 23:00:25 692170 ----a-w- c:\windows\system32\perfh00A.dat
2009-12-03 23:00:25 662640 ----a-w- c:\windows\system32\prfh0416.dat
2009-12-03 23:00:25 133838 ----a-w- c:\windows\system32\perfc00A.dat
2009-12-03 23:00:25 127204 ----a-w- c:\windows\system32\perfc00C.dat
2009-12-03 23:00:25 125056 ----a-w- c:\windows\system32\prfc0416.dat
2009-11-03 04:42:06 226688 ----a-w- c:\windows\system32\MpSigStub.exe
2009-10-07 02:33:12 141843 ----a-w- c:\windows\hpqins00.dat
2009-09-23 00:19:21 129927 ----a-w- c:\windows\hppins21.dat
2009-07-27 05:18:20 38536 ----a-w- c:\windows\inf\perflib\0416\perfd.dat
2009-07-27 05:18:20 38536 ----a-w- c:\windows\inf\perflib\0416\perfc.dat
2009-07-27 05:18:20 323154 ----a-w- c:\windows\inf\perflib\0416\perfi.dat
2009-07-27 05:18:20 323154 ----a-w- c:\windows\inf\perflib\0416\perfh.dat
2009-07-27 05:09:01 38160 ----a-w- c:\windows\inf\perflib\040c\perfd.dat
2009-07-27 05:09:01 38160 ----a-w- c:\windows\inf\perflib\040c\perfc.dat
2009-07-27 05:09:01 344522 ----a-w- c:\windows\inf\perflib\040c\perfi.dat
2009-07-27 05:09:01 344522 ----a-w- c:\windows\inf\perflib\040c\perfh.dat
2009-07-27 04:58:09 41390 ----a-w- c:\windows\inf\perflib\0c0a\perfd.dat
2009-07-27 04:58:09 41390 ----a-w- c:\windows\inf\perflib\0c0a\perfc.dat
2009-07-27 04:58:09 341432 ----a-w- c:\windows\inf\perflib\0c0a\perfi.dat
2009-07-27 04:58:09 341432 ----a-w- c:\windows\inf\perflib\0c0a\perfh.dat
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 04:55:03 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-07-14 04:55:03 32768 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-07-14 04:55:03 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\roaming\microsoft\windows\cookies\index.dat
2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 15:33:51.09 ===============

BC AdBot (Login to Remove)

 


#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,205 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:06:49 AM

Posted 18 December 2009 - 03:00 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log
Please do NOT post any logs as attachment unless you are unable to paste them directly in the Reply box.


Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,205 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:06:49 AM

Posted 23 December 2009 - 02:58 PM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users