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#1 jennybellybean

jennybellybean

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Posted 03 December 2009 - 04:10 PM

Google keeps re-directing and taking me to websites that say im inflected and cant get off them without downloading the file! Helpppp

DDS thing:


DDS (Ver_09-12-01.01) - NTFSx86
Run by jenny at 20:42:31.45 on 03/12/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.195 [GMT 0:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\svchost.exe -k bthsvcs
C:\WINDOWS\system32\dlcicoms.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\Program Files\WinPcap\rpcapd.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe
C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\VirginMedia\V Stuff Backup\v_stuff_backup.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Virgin Broadband Wireless\ndis_events.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\VirginMedia\V Stuff Backup\AGMailAgent.exe
C:\Program Files\BitLord\BitLord.exe
C:\Documents and Settings\jenny\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.orange.co.uk
uDefault_Page_URL = hxxp://www.orange.co.uk
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: Mininova-Vuze Toolbar: {d51d388b-f5dc-471a-a1ce-5e2d671091c0} - c:\program files\mininova-vuze\tbMin0.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
{30aa1511-5129-41f3-ae22-f13fc9470116}
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
{a594ae57-9a9c-41ba-a416-2e341178e068}
BHO: Mininova-Vuze Toolbar: {d51d388b-f5dc-471a-a1ce-5e2d671091c0} - c:\program files\mininova-vuze\tbMin0.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Mininova-Vuze Toolbar: {d51d388b-f5dc-471a-a1ce-5e2d671091c0} - c:\program files\mininova-vuze\tbMin0.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {A057A204-BACC-4D26-DFC4-6BAE8BAD3DC9} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [V Stuff Backup] "c:\program files\virginmedia\v stuff backup\v_stuff_backup.exe" /delayed
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Wireless Manager] "c:\program files\virgin broadband wireless\Wireless Manager.exe" startup
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Broadbandadvisor.exe] "c:\program files\virgin broadband\advisor\Broadbandadvisor.exe" /AUTORUN
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [Cobian Backup 8] "c:\program files\cobian backup 8\Cobian.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\jenny\startm~1\programs\startup\MICROS~1.LNK -
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: Photobucket Publisher - hxxp://pic.photobucket.com/plugins/csve/photobucket_publisher.CAB
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://pccheckup.dellfix.com/sdccommon/download/tgctlcm.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/SCRABBLE/Images/stg_drm.ocx
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.co.uk/SnapfishUKActivia.cab
DPF: {4E8A3661-FB5B-4AEF-BF60-B0E9712FAE49} - hxxp://www.fotowire.com/download/client/uploader/ImageUploader3.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab
DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} - hxxp://www.new2.foto.com/ImageUploader4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} - hxxp://www.asda-photo.co.uk/wpp/asda/app/opcuploader.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/SCRABBLE/Images/armhelper.ocx
DPF: {D821DC4A-0814-435E-9820-661C543A4679} - hxxp://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
DPF: {DBFECB3F-B78F-442E-AE46-4952E6F17545} - hxxp://webalbum.bonusprint.com/ukipc01/downloads//ImageUploader3.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5428/mcfscan.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/softwareupdate/su/ocx/15106/CTPID.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: efcyywvS - efcyywvS.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
{30aa1511-5129-41f3-ae22-f13fc9470116}
LSA: Authentication Packages = msv1_0 c:\windows\system32\cbXPighG

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jenny\applic~1\mozilla\firefox\profiles\zw8jwv9o.default\
FF - prefs.js: browser.startup.homepage - chrome://speeddial/content/speeddial.xul
FF - component: c:\program files\mozilla firefox\components\FFComm.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\virgin broadband\advisor\nprpspa.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2007-9-7 3456]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-11-18 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-11-18 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-11-18 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-11-18 55656]
R2 dlci_device;dlci_device;c:\windows\system32\dlcicoms.exe -service --> c:\windows\system32\dlcicoms.exe -service [?]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-8-21 32512]
S0 nielprt;Nielsen Patch Service;c:\windows\system32\drivers\nielprt.sys --> c:\windows\system32\drivers\nielprt.sys [?]
S3 avera800;AVerMedia DVB-T BDA Video Capture(A800);c:\windows\system32\drivers\avera800.sys [2008-8-18 42624]
S3 NielGfx;Nielsen USB GFX;c:\windows\system32\drivers\nielgfx.sys --> c:\windows\system32\drivers\nielgfx.sys [?]

=============== Created Last 30 ================

2009-12-03 14:49:00 0 d-----w- c:\program files\Cobian Backup 8
2009-11-27 10:53:23 0 dc----w- C:\cmdcons
2009-11-27 10:47:42 77312 ----a-w- c:\windows\MBR.exe
2009-11-27 10:47:42 260608 ----a-w- c:\windows\PEV.exe
2009-11-27 10:47:42 161792 ----a-w- c:\windows\SWREG.exe
2009-11-27 10:47:41 98816 ----a-w- c:\windows\sed.exe
2009-11-27 10:47:19 0 dcs---w- C:\kkng
2009-11-21 19:17:59 0 d-----w- c:\docume~1\jenny\applic~1\Malwarebytes
2009-11-21 19:17:40 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-21 19:17:34 0 dc----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-21 19:17:33 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-21 19:17:31 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-21 17:30:21 0 dc----w- C:\f78a1f9662860a976790e0f41f73158f
2009-11-21 17:30:20 0 d-----w- c:\program files\common files\PC Tools
2009-11-18 10:31:32 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-11-18 10:31:28 0 dc----w- c:\docume~1\alluse~1\applic~1\Avira
2009-11-18 10:31:28 0 d-----w- c:\program files\Avira
2009-11-18 10:14:56 48384 ----a-w- c:\windows\system32\drivers\rp_pkt32.sys
2009-11-18 10:12:35 71184 ----a-w- c:\windows\system32\drivers\DefragFS.sys
2009-11-18 10:12:25 0 d-----w- c:\program files\Raxco
2009-11-18 09:57:51 0 d-----w- c:\program files\Virgin Broadband
2009-11-06 14:40:50 0 dc----w- c:\docume~1\alluse~1\applic~1\VirginMedia
2009-11-06 14:40:20 0 d-----w- c:\program files\VirginMedia
2009-11-04 22:01:22 0 d-----w- c:\docume~1\jenny\applic~1\BitDefender

==================== Find3M ====================

2009-10-22 09:19:04 5939712 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-10-11 04:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-05-10 18:42:21 4909440 ----a-w- c:\program files\Silverlight.2.0.exe
2008-02-13 00:57:06 473 ----a-w- c:\program files\Shortcut to Freewire.lnk
2008-07-08 12:41:24 263197 --sha-w- c:\windows\system32\GhgiPXbc.ini2

============= FINISH: 20:45:55.67 ===============

Attached Files


Edited by jennybellybean, 03 December 2009 - 06:42 PM.


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#2 Blade81

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Posted 18 December 2009 - 01:20 AM

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this do following, please.


Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:
  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 Blade81

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Posted 24 December 2009 - 05:59 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#4 Blade81

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Posted 01 January 2010 - 10:23 AM

Re-opened upon the user's request.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#5 jennybellybean

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Posted 01 January 2010 - 10:32 AM

Attached dss logs, my computer always conks out when i do the GMER thing :S

Attached Files



#6 Blade81

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Posted 01 January 2010 - 10:40 AM

Hi,

Bitlord


Above listed ones are P2P file sharing programs. P2P downloads are nowadays one of those things that most likely bring infection into the system. My recommendation is to uninstall these (and other if present) P2P file sharing programs.


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.


Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  • Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#7 jennybellybean

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Posted 01 January 2010 - 01:50 PM

attatched :(

Attached Files



#8 Blade81

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Posted 01 January 2010 - 02:41 PM

Hi,

Both parts of DDS log seem to be old ones. Could you post fresh logs, please? :(

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#9 jennybellybean

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Posted 01 January 2010 - 03:20 PM

Hopefully these are new! Thanks for helping :(

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#10 Blade81

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Posted 01 January 2010 - 04:38 PM

Yes, that looks like more up-to-date version :(

I recommend to uninstall Mininova-Vuze Toolbar too.

Open notepad and copy/paste the text in the quotebox below into it:

DDS::
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
TB: {A057A204-BACC-4D26-DFC4-6BAE8BAD3DC9} - No File
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u


Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Posted Image

Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


Uninstall this vulnerable Java:
J2SE Runtime Environment 5.0 Update 6



Download ATF (Atribune Temp File) Cleanerę by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log. Any issues remaining?

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#11 jennybellybean

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Posted 02 January 2010 - 07:18 AM

All done :(

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#12 Blade81

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Posted 02 January 2010 - 10:46 AM

Hi,

Seems that old Adobe Reader is still installed. Please follow instructions in my previous post to deal with the outdated program.

Also, you should uninstall either Antivir or McAfee. It's not recommended to have multiple antivirus programs installed in same system.

How's the system running now?

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#13 Blade81

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Posted 07 January 2010 - 02:55 PM

Still needing help?

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#14 Blade81

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Posted 13 January 2010 - 09:08 AM

Due to inactivity, this thread will now be closed. Should you have a new issue, please start a New Topic.

Microsoft Windows Insider MVP 2016-2017

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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