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Computer keeps restarting after splash screen


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#1 buddyclm

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Posted 03 December 2009 - 03:52 PM

I have a computer running XP Home. When the computer is turned on it starts up normally and a few seconds after the Windows XP splash screen, the computer restarts. It does this in normal and safe mode. I used a cd with BartPE and loaded the computer. When the BartPE is loaded, and I try to view the hard drive it says " file or directory is corrupted and unreadable". I have also tried fixmbr and bootfix, nothing changed. Is there a way I can at least extract the information off of the hard drive?

thanks

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#2 hamluis

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Posted 03 December 2009 - 05:14 PM

Data-recovery software, Google for the various programs.

Louis

#3 buddyclm

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Posted 04 December 2009 - 11:25 AM

I have the computer to where it will boot into safe and normal mode now. in the recovery console, the only partition that showed was e:\ which is the restore partition. I wasn't thinking and originally ran the fixmbr and bootfix on this partition. I changed the drive letter to c:\ and ran chkdsk /r and it took it almost 2 hours to complete and then ran fixmbr and fixboot and now the computer boots into normal and safe mode, although it is extremely slow, which I think is due to spy/mal/ad-ware infections. Thanks for all the help.

#4 hamluis

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Posted 04 December 2009 - 11:32 AM

Glad you were able to solve it enough...to remove your valued data. Hsppy computing :thumbsup:.

Louis




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