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XP Pro Service Pack 3 - Desktop won't load


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6 replies to this topic

#1 rjfcons

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Posted 03 December 2009 - 03:35 PM

First Time User,

My laptop will not load the desktop - running Xp Pro, HP Pavilion dv8000
When I start it up it goes through the regular process, reaches the log on screen, after entering password it says it is loading personal settings but only the wallpaper screen shows
No icons, no task bar, no startup programs showing
I have tried going back to a couple of prior restore points, but still same problem
Safe mode starts up fine, but i am not real sure of what to try from here to fix problem
Any help would be appreciated

Thanx!!!
Ron

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#2 caperdog

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Posted 03 December 2009 - 05:36 PM

you wouldn't happen to be running dual monitor setup with your TV would you ?

#3 rjfcons

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Posted 03 December 2009 - 06:17 PM

No I am not running an extra monitor

#4 ThunderZ

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Posted 03 December 2009 - 06:59 PM

Try starting in normal mode. Once you see you wallpaper press Ctrl+Alt+Delete. This should bring up Task Manager. Do you see explorer.exe running?

#5 rjfcons

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Posted 04 December 2009 - 01:28 AM

To ThunderZ

When I enter CTRL+ALT+DEL the Window Security box where you select Task Manager comes up, but when I select Task Manager this box disappears and it doesn't take me to Task Manager.
Let me know if there is any other way to get task manager to open.

Thanx!!!
Ron

#6 ThunderZ

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Posted 04 December 2009 - 07:36 AM

I`m sorry to say, but at this point with the symptoms described I would suggest going to the Am I Infected Forum. Reading the instructions in BLUE at the top of the page and then posting there.

Edited by ThunderZ, 04 December 2009 - 07:40 AM.


#7 rjfcons

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Posted 04 December 2009 - 11:41 AM

Thanks! ThunderZ
I'll go there and give it a try




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