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1 hr boot time, several infections


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2 replies to this topic

#1 Lyric8

Lyric8

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Posted 03 December 2009 - 01:38 PM

AVG is up and running with the latest version, spybot has cleaned everything, I even tried the removal tool for Blaster and Sasser. They say the virus doesn't exist, but I am still getting the NT Authority shutting down comp. The computer is my mom's so I won't have it with me until later, however here is the Hijack this log. I saw the pre-post requirements for other scan systems, I will add these as soon as I get the computer. However, any help I can get with this data is much appreciated.

Thanks!

Log Attached

Attached Files



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#2 Shannon2012

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Posted 17 December 2009 - 01:57 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Shannon

#3 SpySentinel

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Posted 28 December 2009 - 08:10 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please PM Me or another staff member.

Everyone else please start a new topic.
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Unified Network of Instructors and Trained Eliminators

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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.




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