Posted 11 August 2005 - 03:44 PM
My sister recenly gave my young daughter an "older" computer that she no longer had use for. The main purpose is to allow my daughter to play CD-rom games in her room. It has no internet connection now, although it was hooked up to the internet at my sister's house over a year or so ago.
Upon hooking it up and turning it on, of course I got an error message and couldn't even get on windows. My mouse wasn't even working. I can't remember the exact error message but it involved a Kernel32.dll file. I rebooted to safe mode and tried to uninstall all the "junk" on the computer that I could. It was loaded with downloads (music), napster, kazaa, games, etc. I also ran the virus protection that was already installed (Norton 2002!!!) and found no infections, although I understand this is way out of date but it was better than nothing. When I rebooted in normal mode the error message was gone, I was able to get on windows, and my mouse worked. However, the display is in 16 colors and the icons are large.
I have tried changing the display through the control panel to either 256 color or 16 bit high color with 800x600 pixels. Each time I do I get an immediate message that I must restart the computer for the changes to take effect. When I reboot, the display is right back to where it started - 16 color, large icons.
Most, if not all, of my daughter's cd-rom games will not run on this display. Could this be a problem with the Windows ME, or is it a hardware problem? A possible virus??
I tried installing my Norton Internet Security 2005 cd to no avail. I keep getting the error message that a previous install attempt has been detected and I need to reboot to complete. However, when I reboot and try again I get the same message. I also tried to uninstall the Norton 2002 version that is already on the computer thinking this was the problem but I can't.
Could it just be a problem with the monitor itself??