Posted 03 December 2009 - 08:38 AM
I'm trying to fix my nieces laptop. She said she was getting frequent BSODs, and she couldn't connect to the internet. When I started working on it at her house it appeared to be connected to the router(Had the correct gateway IP for the router, and showed the machine had been assigned a valid IP), but I couldn't even ping the router. I took it home to try it on my network, and every time I try to connect to a network(wired or wireless) It gets a BSOD(STOP: 0x0000008E).
One other thing, Windows security center is turned off, and trying to turn it on produces an error message(Security Center service can't be started).