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system defender

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8 replies to this topic

#1 stephent123


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Posted 03 December 2009 - 02:41 AM

I had system defender on my computer amd i am hoping i have got rid of it totally.

I ran Malware Bytes and it picked up and healed the infection.
Ran Malware Bytes again and it picked up 1 more file. This time i was diconnected from the web.
Ran AVG whilst disconnected from web, this picked up nothing.

Please see attached my Hijackthis log.


Attached Files

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#2 stephent123

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Posted 03 December 2009 - 03:20 AM

added the other logs from dds and root repeal

Attached Files

Edited by stephent123, 03 December 2009 - 03:20 AM.

#3 stephent123

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Posted 10 December 2009 - 05:14 PM


#4 suebaby41


    W.A.M. (Women Against Malware)

  • Malware Response Team
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  • Gender:Female
  • Location:South Carolina, USA
  • Local time:02:55 AM

Posted 16 December 2009 - 02:09 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#5 stephent123

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Posted 16 December 2009 - 02:20 PM

log added as requested

Attached Files

  • Attached File  log.txt   44.81KB   14 downloads

#6 suebaby41


    W.A.M. (Women Against Malware)

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  • Location:South Carolina, USA
  • Local time:02:55 AM

Posted 16 December 2009 - 03:17 PM

Please post your log as a reply to this thread. Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#7 stephent123

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Posted 16 December 2009 - 03:45 PM

Logfile of random's system information tool 1.06 (written by random/random)
Run by stephen at 2009-12-16 19:17:52
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 179 GB (78%) free of 228 GB
Total RAM: 2812 MB (60% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:18:01, on 16/12/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18349)
Boot mode: Normal

Running processes:
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\stephen.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...all&pf=cmnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...all&pf=cmnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...all&pf=cmnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...all&pf=cmnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [StartCCC] "c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [accrdsub] "c:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\soundmax.exe /tray
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-GB\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: McAfee Application Installer Cleanup (0164981257982745) (0164981257982745mcinstcleanup) - Unknown owner - C:\windows\TEMP\016498~1.EXE (file missing)
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - c:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\windows\system32\AEADISRV.EXE
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe
O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\windows\system32\Ati2evxx.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Hewlett-Packard Corporation - C:\windows\system32\Hpservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\windows\system32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
O23 - Service: lxdi_device - - C:\windows\system32\lxdicoms.exe
O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

End of file - 10384 bytes

======Scheduled tasks folder======


======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
AskBar BHO - C:\Program Files\AskBarDis\bar\bin\askBar.dll [2009-04-02 333192]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG9\avgssie.dll [2009-12-11 1484056]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll [2008-03-25 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar BHO - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll [2008-02-03 1185120]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AOL Toolbar - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll [2008-02-03 1185120]
{3041d03e-fd4b-44e0-b742-2d9b88305f98} - Ask Toolbar - C:\Program Files\AskBarDis\bar\bin\askBar.dll [2009-04-02 333192]

"StartCCC"=c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [2008-01-21 61440]
""= []
"accrdsub"=c:\Program Files\ActivIdentity\ActivClient\accrdsub.exe [2007-05-15 293168]
"PDF Complete"=C:\Program Files\PDF Complete\pdfsty.exe [2008-05-12 318488]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-03-27 1045800]
"hpWirelessAssistant"=C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [2008-04-15 488752]
"HP Health Check Scheduler"=c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2008-04-15 70912]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe [2008-03-25 144784]
"QlbCtrl.exe"=C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [2008-05-14 177456]
"SoundMAX"=C:\Program Files\Analog Devices\SoundMAX\soundmax.exe [2008-03-19 3842048]
"AVG9_TRAY"=C:\PROGRA~1\AVG\AVG9\avgtray.exe [2009-12-11 2033432]
"lxdimon.exe"=C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe [2007-07-16 434864]
"lxdiamon"=C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe [2007-07-16 25264]
"Malwarebytes Anti-Malware (reboot)"=C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe /runcleanupscript []

"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2008-01-21 1233920]
"LightScribe Control Panel"=C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe [2008-03-18 2289664]
"Sony Ericsson PC Suite"=C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe [2009-09-24 434176]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
c:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [2007-05-08 54840]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\QTTask.exe [2009-11-10 417792]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]
C:\Program Files\Analog Devices\Core\smax4pnp.exe [2008-04-04 1314816]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WatchDog]
C:\Program Files\InterVideo\DVD Check\DVDCheck.exe [2008-05-24 197904]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
C:\Program Files\Windows Defender\MSASCui.exe [2008-01-21 1008184]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^DVD Check.lnk]
C:\PROGRA~1\INTERV~1\DVDCHE~1\DVDCheck.exe [2008-05-24 197904]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Bluetooth.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2009-09-03 548352]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]






shell\AutoRun\command - G:\pccompanion\Startme.exe
shell\menu1\command - G:\pccompanion\Startme.exe

======List of files/folders created in the last 3 months======

2009-12-16 19:17:52 ----D---- C:\rsit
2009-12-12 00:10:05 ----A---- C:\windows\system32\nshhttp.dll
2009-12-12 00:10:04 ----A---- C:\windows\system32\httpapi.dll
2009-12-09 21:11:42 ----A---- C:\windows\system32\mshtml.dll
2009-12-09 21:11:41 ----A---- C:\windows\system32\occache.dll
2009-12-09 21:11:40 ----A---- C:\windows\system32\wininet.dll
2009-12-09 21:11:40 ----A---- C:\windows\system32\urlmon.dll
2009-12-09 21:11:39 ----A---- C:\windows\system32\ieframe.dll
2009-12-09 21:11:38 ----A---- C:\windows\system32\msfeeds.dll
2009-12-09 21:11:38 ----A---- C:\windows\system32\iertutil.dll
2009-12-09 21:11:38 ----A---- C:\windows\system32\iedkcs32.dll
2009-12-09 21:11:38 ----A---- C:\windows\system32\ieapfltr.dll
2009-12-09 21:11:37 ----A---- C:\windows\system32\mstime.dll
2009-12-09 21:11:37 ----A---- C:\windows\system32\jsproxy.dll
2009-12-09 21:11:37 ----A---- C:\windows\system32\ieUnatt.exe
2009-12-09 21:11:37 ----A---- C:\windows\system32\ieencode.dll
2009-12-09 21:11:37 ----A---- C:\windows\system32\ieaksie.dll
2009-12-09 21:03:20 ----A---- C:\windows\system32\rastls.dll
2009-12-09 21:03:20 ----A---- C:\windows\system32\raschap.dll
2009-12-06 17:24:04 ----A---- C:\windows\system32\identprv.dll
2009-12-06 12:53:03 ----A---- C:\ProgramData\SPLCB69.tmp
2009-12-06 11:32:08 ----A---- C:\ProgramData\SPL1DFF.tmp
2009-12-04 21:31:20 ----D---- C:\Program Files\BBC iPlayer Desktop
2009-12-04 19:27:19 ----D---- C:\Users\stephen\AppData\Roaming\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
2009-12-04 19:27:18 ----D---- C:\ProgramData\Adobe
2009-12-04 19:27:11 ----D---- C:\Program Files\Common Files\Adobe AIR
2009-12-04 17:53:43 ----D---- C:\ProgramData\SUPERAntiSpyware.com
2009-12-04 17:53:02 ----D---- C:\Users\stephen\AppData\Roaming\SUPERAntiSpyware.com
2009-12-04 17:53:02 ----D---- C:\Program Files\SUPERAntiSpyware
2009-12-04 17:52:35 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2009-12-03 22:42:12 ----D---- C:\Program Files\Google
2009-12-03 08:15:41 ----A---- C:\RootRepeal report 12-03-09 (08-15-41).txt
2009-12-03 07:31:17 ----D---- C:\Program Files\Trend Micro
2009-12-02 21:43:11 ----D---- C:\ProgramData\Spybot - Search & Destroy
2009-12-02 21:43:11 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-12-02 21:39:46 ----N---- C:\windows\system32\MpSigStub.exe
2009-12-02 21:36:16 ----D---- C:\windows\pss
2009-12-02 21:24:34 ----D---- C:\Users\stephen\AppData\Roaming\Malwarebytes
2009-12-02 21:24:26 ----D---- C:\ProgramData\Malwarebytes
2009-12-02 21:15:05 ----SHD---- C:\ProgramData\WSUQIMRD_APDM
2009-12-02 21:14:47 ----SHD---- C:\ProgramData\e2de293
2009-11-28 09:48:20 ----A---- C:\ProgramData\SPL7648.tmp
2009-11-25 21:15:07 ----A---- C:\windows\system32\tzres.dll
2009-11-24 21:46:56 ----A---- C:\windows\system32\msxml6.dll
2009-11-24 21:46:56 ----A---- C:\windows\system32\msxml3.dll
2009-11-23 19:59:22 ----D---- C:\Users\stephen\AppData\Roaming\Sony Ericsson
2009-11-22 15:32:16 ----D---- C:\Program Files\QuickTime
2009-11-22 15:32:15 ----D---- C:\ProgramData\Apple Computer
2009-11-22 15:31:33 ----D---- C:\Program Files\Common Files\Apple
2009-11-22 15:31:21 ----D---- C:\ProgramData\Apple
2009-11-22 15:31:21 ----D---- C:\Program Files\Apple Software Update
2009-11-19 23:38:04 ----D---- C:\ProgramData\Azureus
2009-11-19 23:38:01 ----D---- C:\Users\stephen\AppData\Roaming\Azureus
2009-11-19 23:37:36 ----D---- C:\Program Files\Vuze
2009-11-19 23:37:36 ----D---- C:\Program Files\AskBarDis
2009-11-15 21:34:19 ----A---- C:\windows\system32\WdfCoInstaller01007.dll
2009-11-15 16:53:19 ----D---- C:\ProgramData\Lx_cats
2009-11-15 16:52:27 ----D---- C:\logs
2009-11-15 16:50:19 ----A---- C:\windows\system32\gdiplus.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiutil.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiusb1.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiserv.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiprox.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdipplc.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdipmui.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdilmpm.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdijswr.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiinst.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiinsr.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiinsb.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiins.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiinpa.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiih.exe
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdiiesc.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdihcp.dll
2009-11-15 16:50:02 ----A---- C:\windows\system32\lxdihbn3.dll
2009-11-15 16:50:01 ----A---- C:\windows\system32\lxdigrd.dll
2009-11-15 16:50:01 ----A---- C:\windows\system32\lxdigf.dll
2009-11-15 16:50:01 ----A---- C:\windows\system32\lxdicur.dll
2009-11-15 16:50:01 ----A---- C:\windows\system32\lxdicub.dll
2009-11-15 16:50:01 ----A---- C:\windows\system32\lxdicu.dll
2009-11-15 16:50:01 ----A---- C:\windows\system32\lxdicoms.exe
2009-11-15 16:50:01 ----A---- C:\windows\system32\lxdicomm.dll
2009-11-15 16:50:01 ----A---- C:\windows\system32\lxdicomc.dll
2009-11-15 16:50:01 ----A---- C:\windows\system32\lxdicfg.exe
2009-11-15 16:50:01 ----A---- C:\windows\system32\lxdicfg.dll
2009-11-15 16:49:53 ----D---- C:\Program Files\Lexmark 3500-4500 Series
2009-11-15 16:49:03 ----D---- C:\lexmark
2009-11-14 18:20:05 ----A---- C:\windows\sign.ini
2009-11-14 00:51:28 ----D---- C:\Users\stephen\AppData\Roaming\Spotify
2009-11-14 00:51:23 ----D---- C:\Program Files\Spotify
2009-11-12 23:35:36 ----D---- C:\Users\stephen\AppData\Roaming\WinRAR
2009-11-12 23:35:21 ----D---- C:\Program Files\WinRAR
2009-11-12 23:26:59 ----D---- C:\ProgramData\Avanquest Bluetooth SDK
2009-11-12 23:26:35 ----D---- C:\ProgramData\BVRP Software
2009-11-12 23:21:24 ----A---- C:\ProgramData\hpe563C.dll
2009-11-12 23:21:15 ----D---- C:\ProgramData\Sony Ericsson
2009-11-12 23:21:15 ----D---- C:\Program Files\Sony Ericsson
2009-11-12 20:19:07 ----A---- C:\windows\system32\msshooks.dll
2009-11-12 20:19:07 ----A---- C:\windows\system32\msscb.dll
2009-11-12 20:19:06 ----A---- C:\windows\system32\thawbrkr.dll
2009-11-12 20:19:06 ----A---- C:\windows\system32\srchadmin.dll
2009-11-12 20:19:06 ----A---- C:\windows\system32\SearchFilterHost.exe
2009-11-12 20:19:06 ----A---- C:\windows\system32\propsys.dll
2009-11-12 20:19:06 ----A---- C:\windows\system32\propdefs.dll
2009-11-12 20:19:06 ----A---- C:\windows\system32\msstrc.dll
2009-11-12 20:19:06 ----A---- C:\windows\system32\mssprxy.dll
2009-11-12 20:19:06 ----A---- C:\windows\system32\mssitlb.dll
2009-11-12 20:19:06 ----A---- C:\windows\system32\msshsq.dll
2009-11-12 20:19:06 ----A---- C:\windows\system32\korwbrkr.dll
2009-11-12 20:19:05 ----A---- C:\windows\system32\xmlfilter.dll
2009-11-12 20:19:05 ----A---- C:\windows\system32\wsepno.dll
2009-11-12 20:19:05 ----A---- C:\windows\system32\rtffilt.dll
2009-11-12 20:19:05 ----A---- C:\windows\system32\offfilt.dll
2009-11-12 20:19:05 ----A---- C:\windows\system32\nlhtml.dll
2009-11-12 20:19:05 ----A---- C:\windows\system32\msscntrs.dll
2009-11-12 20:19:05 ----A---- C:\windows\system32\mimefilt.dll
2009-11-12 20:19:05 ----A---- C:\windows\system32\chsbrkr.dll
2009-11-12 20:19:04 ----A---- C:\windows\system32\tquery.dll
2009-11-12 20:19:04 ----A---- C:\windows\system32\SearchProtocolHost.exe
2009-11-12 20:19:04 ----A---- C:\windows\system32\SearchIndexer.exe
2009-11-12 20:19:04 ----A---- C:\windows\system32\mssvp.dll
2009-11-12 20:19:04 ----A---- C:\windows\system32\mssrch.dll
2009-11-12 20:19:04 ----A---- C:\windows\system32\mssphtb.dll
2009-11-12 20:19:04 ----A---- C:\windows\system32\mssph.dll
2009-11-12 20:19:04 ----A---- C:\windows\system32\chtbrkr.dll
2009-11-12 20:12:25 ----HD---- C:\$AVG
2009-11-12 20:12:23 ----A---- C:\windows\system32\avgrsstx.dll
2009-11-12 20:12:02 ----D---- C:\Program Files\AVG
2009-11-12 20:12:01 ----D---- C:\ProgramData\avg9
2009-11-12 19:21:34 ----A---- C:\windows\system32\infocardapi.dll
2009-11-12 19:21:33 ----A---- C:\windows\system32\PresentationHostProxy.dll
2009-11-12 19:21:33 ----A---- C:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-11-12 19:21:33 ----A---- C:\windows\system32\icardres.dll
2009-11-12 19:21:33 ----A---- C:\windows\system32\icardagt.exe
2009-11-12 19:21:32 ----A---- C:\windows\system32\PresentationNative_v0300.dll
2009-11-12 19:21:30 ----A---- C:\windows\system32\PresentationHost.exe
2009-11-12 19:15:24 ----A---- C:\windows\system32\dfshim.dll
2009-11-12 19:15:22 ----A---- C:\windows\system32\netfxperf.dll
2009-11-12 19:15:22 ----A---- C:\windows\system32\mscoree.dll
2009-11-12 19:15:16 ----A---- C:\windows\system32\mscorier.dll
2009-11-12 19:15:13 ----A---- C:\windows\system32\mscories.dll
2009-11-12 19:11:45 ----A---- C:\windows\system32\wlansvc.dll
2009-11-12 19:11:45 ----A---- C:\windows\system32\wlansec.dll
2009-11-12 19:11:45 ----A---- C:\windows\system32\wlanmsm.dll
2009-11-12 19:11:45 ----A---- C:\windows\system32\L2SecHC.dll
2009-11-12 19:11:38 ----A---- C:\windows\system32\netiohlp.dll
2009-11-12 19:11:37 ----A---- C:\windows\system32\TCPSVCS.EXE
2009-11-12 19:11:37 ----A---- C:\windows\system32\NETSTAT.EXE
2009-11-12 19:11:37 ----A---- C:\windows\system32\MRINFO.EXE
2009-11-12 19:11:37 ----A---- C:\windows\system32\HOSTNAME.EXE
2009-11-12 19:11:37 ----A---- C:\windows\system32\finger.exe
2009-11-12 19:11:37 ----A---- C:\windows\system32\ARP.EXE
2009-11-12 19:11:36 ----A---- C:\windows\system32\ROUTE.EXE
2009-11-12 19:11:36 ----A---- C:\windows\system32\netevent.dll
2009-11-12 19:11:08 ----A---- C:\windows\system32\EncDec.dll
2009-11-12 19:11:06 ----A---- C:\windows\system32\psisdecd.dll
2009-11-12 19:10:50 ----A---- C:\windows\system32\t2embed.dll
2009-11-12 19:10:50 ----A---- C:\windows\system32\fontsub.dll
2009-11-12 19:10:50 ----A---- C:\windows\system32\dciman32.dll
2009-11-12 19:10:50 ----A---- C:\windows\system32\atmfd.dll
2009-11-12 19:10:45 ----A---- C:\windows\system32\pacerprf.dll
2009-11-12 19:10:43 ----A---- C:\windows\system32\WMVCORE.DLL
2009-11-12 19:10:42 ----A---- C:\windows\system32\mf.dll
2009-11-12 19:10:36 ----A---- C:\windows\system32\ntoskrnl.exe
2009-11-12 19:10:35 ----A---- C:\windows\system32\ntkrnlpa.exe
2009-11-12 19:10:30 ----A---- C:\windows\system32\shell32.dll
2009-11-12 19:10:23 ----A---- C:\windows\system32\wdigest.dll
2009-11-12 19:10:23 ----A---- C:\windows\system32\secur32.dll
2009-11-12 19:10:23 ----A---- C:\windows\system32\msv1_0.dll
2009-11-12 19:10:23 ----A---- C:\windows\system32\lsass.exe
2009-11-12 19:10:23 ----A---- C:\windows\system32\lsasrv.dll
2009-11-12 19:10:21 ----A---- C:\windows\system32\mstscax.dll
2009-11-12 19:10:19 ----A---- C:\windows\system32\xolehlp.dll
2009-11-12 19:10:19 ----A---- C:\windows\system32\msdtcprx.dll
2009-11-12 19:10:17 ----A---- C:\windows\system32\gdi32.dll
2009-11-12 19:10:16 ----A---- C:\windows\system32\wmpeffects.dll
2009-11-12 19:10:14 ----A---- C:\windows\system32\netapi32.dll
2009-11-12 19:10:12 ----A---- C:\windows\system32\es.dll
2009-11-12 19:10:08 ----A---- C:\windows\system32\winhttp.dll
2009-11-12 19:10:07 ----A---- C:\windows\system32\atl.dll
2009-11-12 19:10:04 ----A---- C:\windows\system32\IPSECSVC.DLL
2009-11-12 19:09:31 ----A---- C:\windows\system32\wkssvc.dll
2009-11-12 19:09:30 ----A---- C:\windows\system32\PortableDeviceApi.dll
2009-11-12 19:09:26 ----A---- C:\windows\system32\NlsLexicons0007.dll
2009-11-12 19:09:23 ----A---- C:\windows\system32\NlsLexicons0009.dll
2009-11-12 19:09:14 ----A---- C:\windows\system32\NaturalLanguage6.dll
2009-11-12 19:08:25 ----A---- C:\windows\system32\msasn1.dll
2009-11-12 19:08:17 ----A---- C:\windows\system32\rpcss.dll
2009-11-12 19:08:16 ----A---- C:\windows\system32\sdohlp.dll
2009-11-12 19:08:16 ----A---- C:\windows\system32\printfilterpipelinesvc.exe
2009-11-12 19:08:16 ----A---- C:\windows\system32\printfilterpipelineprxy.dll
2009-11-12 19:08:16 ----A---- C:\windows\system32\iasrecst.dll
2009-11-12 19:08:16 ----A---- C:\windows\system32\iashost.exe
2009-11-12 19:08:16 ----A---- C:\windows\system32\iasdatastore.dll
2009-11-12 19:08:16 ----A---- C:\windows\system32\iasads.dll
2009-11-12 19:08:10 ----A---- C:\windows\system32\gameux.dll
2009-11-12 19:08:10 ----A---- C:\windows\system32\Apphlpdm.dll
2009-11-12 19:08:09 ----A---- C:\windows\system32\GameUXLegacyGDFs.dll
2009-11-12 19:08:05 ----A---- C:\windows\system32\fsquirt.exe
2009-11-12 19:07:59 ----A---- C:\windows\system32\kernel32.dll
2009-11-12 19:07:58 ----A---- C:\windows\system32\apilogen.dll
2009-11-12 19:07:58 ----A---- C:\windows\system32\amxread.dll
2009-11-12 19:07:56 ----A---- C:\windows\system32\WMNetMgr.dll
2009-11-12 19:07:56 ----A---- C:\windows\system32\logagent.exe
2009-11-12 19:07:54 ----A---- C:\windows\system32\emdmgmt.dll
2009-11-12 19:07:54 ----A---- C:\windows\system32\dataclen.dll
2009-11-12 19:07:54 ----A---- C:\windows\system32\cdd.dll
2009-11-12 19:07:48 ----A---- C:\windows\system32\wmpdxm.dll
2009-11-12 19:07:44 ----A---- C:\windows\system32\localspl.dll
2009-11-12 19:07:43 ----A---- C:\windows\system32\jscript.dll
2009-11-12 19:07:41 ----A---- C:\windows\system32\schannel.dll
2009-11-12 19:07:39 ----A---- C:\windows\explorer.exe
2009-11-12 19:07:38 ----A---- C:\windows\system32\WindowsCodecsExt.dll
2009-11-12 19:07:38 ----A---- C:\windows\system32\WindowsCodecs.dll
2009-11-12 19:07:38 ----A---- C:\windows\system32\PhotoMetadataHandler.dll
2009-11-12 19:07:37 ----A---- C:\windows\system32\avifil32.dll
2009-11-12 19:07:35 ----A---- C:\windows\system32\WSDApi.dll
2009-11-12 19:07:34 ----A---- C:\windows\system32\win32spl.dll
2009-11-12 19:07:33 ----A---- C:\windows\system32\wshext.dll
2009-11-12 19:07:33 ----A---- C:\windows\system32\wscript.exe
2009-11-12 19:07:33 ----A---- C:\windows\system32\vbscript.dll
2009-11-12 19:07:33 ----A---- C:\windows\system32\scrrun.dll
2009-11-12 19:07:33 ----A---- C:\windows\system32\scrobj.dll
2009-11-12 19:07:33 ----A---- C:\windows\system32\cscript.exe
2009-11-12 19:07:32 ----A---- C:\windows\system32\inetcomm.dll
2009-11-12 19:07:30 ----A---- C:\windows\system32\wersvc.dll
2009-11-12 19:07:30 ----A---- C:\windows\system32\Faultrep.dll
2009-11-12 19:07:29 ----A---- C:\windows\system32\connect.dll
2009-11-12 19:01:07 ----A---- C:\windows\system32\quartz.dll
2009-11-12 19:01:04 ----A---- C:\windows\system32\WMSPDMOD.DLL
2009-11-12 19:00:59 ----A---- C:\windows\system32\rpcrt4.dll
2009-11-12 18:56:23 ----A---- C:\windows\system32\wmp.dll
2009-11-12 18:56:21 ----A---- C:\windows\system32\unregmp2.exe
2009-11-12 18:56:20 ----A---- C:\windows\system32\spwmp.dll
2009-11-12 18:56:20 ----A---- C:\windows\system32\dxmasf.dll
2009-11-12 18:56:19 ----A---- C:\windows\system32\wmploc.DLL
2009-11-12 18:52:51 ----A---- C:\windows\system32\agremove.exe
2009-11-12 18:46:16 ----A---- C:\windows\system32\wups2.dll
2009-11-12 18:46:16 ----A---- C:\windows\system32\wucltux.dll
2009-11-12 18:46:16 ----A---- C:\windows\system32\wuaueng.dll
2009-11-12 18:46:16 ----A---- C:\windows\system32\wuauclt.exe
2009-11-12 18:45:57 ----A---- C:\windows\system32\wups.dll
2009-11-12 18:45:57 ----A---- C:\windows\system32\wudriver.dll
2009-11-12 18:45:57 ----A---- C:\windows\system32\wuapi.dll
2009-11-12 18:45:49 ----A---- C:\windows\system32\wuwebv.dll
2009-11-12 18:45:49 ----A---- C:\windows\system32\wuapp.exe
2009-11-12 18:44:16 ----D---- C:\Users\stephen\AppData\Roaming\Mozilla
2009-11-12 18:43:07 ----D---- C:\Program Files\Mozilla Firefox
2009-11-12 07:13:38 ----D---- C:\windows\SoftwareDistribution
2009-11-12 07:08:26 ----D---- C:\windows\Prefetch
2009-11-12 06:49:13 ----SHD---- C:\System Volume Information
2009-11-11 23:41:10 ----A---- C:\windows\myClean.bat
2009-11-11 23:38:11 ----D---- C:\Users\stephen\AppData\Roaming\ATI
2009-11-11 23:37:45 ----D---- C:\Users\stephen\AppData\Roaming\HPQLOG
2009-11-11 23:37:19 ----D---- C:\Users\stephen\AppData\Roaming\Identities
2009-11-11 23:36:24 ----D---- C:\Users\stephen\AppData\Roaming\Macromedia
2009-11-11 23:36:15 ----D---- C:\Users\stephen\AppData\Roaming\Adobe
2009-11-11 23:36:10 ----D---- C:\Users\stephen\AppData\Roaming\Hewlett-Packard
2009-11-11 23:34:11 ----D---- C:\Program Files\MSN Messenger
2009-11-11 23:33:24 ----D---- C:\Program Files\HP Webcam Application
2009-11-11 23:32:26 ----A---- C:\windows\system32\rsnp2uvc.dll
2009-11-11 23:32:26 ----A---- C:\windows\snp2uvc.ini
2009-11-11 23:32:25 ----D---- C:\Program Files\Common Files\SNP2UVC
2009-11-11 23:32:25 ----A---- C:\windows\system32\csnp2uvc.dll
2009-11-11 23:31:19 ----D---- C:\windows\Hewlett-Packard
2009-11-11 23:29:49 ----A---- C:\windows\system32\BtwRSupport.dll
2009-11-11 23:29:42 ----D---- C:\windows\system32\es-MX
2009-11-11 23:29:42 ----D---- C:\windows\system32\es-AR
2009-11-11 23:29:41 ----D---- C:\Program Files\WIDCOMM
2009-11-11 23:26:20 ----D---- C:\Users\stephen\AppData\Roaming\InstallShield
2009-11-11 23:25:47 ----SD---- C:\Users\stephen\AppData\Roaming\Microsoft
2009-11-11 23:25:47 ----D---- C:\Users\stephen\AppData\Roaming\Media Center Programs

======List of files/folders modified in the last 3 months======

2009-12-16 19:17:24 ----D---- C:\windows\Temp
2009-12-16 18:27:17 ----D---- C:\windows\System32
2009-12-16 18:27:17 ----D---- C:\windows\inf
2009-12-16 18:27:17 ----A---- C:\windows\system32\PerfStringBackup.INI
2009-12-14 21:38:39 ----D---- C:\windows\system32\catroot2
2009-12-12 09:29:42 ----D---- C:\windows\system32\drivers
2009-12-12 00:11:40 ----D---- C:\windows\winsxs
2009-12-12 00:11:23 ----D---- C:\windows\system32\catroot
2009-12-10 16:05:41 ----D---- C:\Program Files\Internet Explorer
2009-12-10 16:05:40 ----D---- C:\Program Files\Windows Mail
2009-12-06 12:53:03 ----HD---- C:\ProgramData
2009-12-04 21:31:21 ----SHD---- C:\windows\Installer
2009-12-04 21:31:20 ----RD---- C:\Program Files
2009-12-04 20:31:25 ----D---- C:\Windows
2009-12-04 20:26:14 ----D---- C:\windows\system32\Tasks
2009-12-04 19:27:11 ----D---- C:\Program Files\Common Files
2009-12-04 18:21:56 ----D---- C:\windows\Logs
2009-12-03 22:42:25 ----D---- C:\windows\Tasks
2009-12-01 20:06:19 ----A---- C:\windows\system32\mrt.exe
2009-11-28 16:03:24 ----D---- C:\windows\system32\spool
2009-11-25 22:26:48 ----D---- C:\windows\rescache
2009-11-25 22:07:26 ----D---- C:\windows\system32\en-US
2009-11-19 23:05:29 ----D---- C:\windows\system32\WDI
2009-11-15 19:32:12 ----D---- C:\windows\Microsoft.NET
2009-11-15 19:31:59 ----RSD---- C:\windows\assembly
2009-11-15 16:50:52 ----D---- C:\windows\twain_32
2009-11-15 16:28:30 ----D---- C:\windows\ehome
2009-11-14 20:01:26 ----AD---- C:\windows\system32\nl-NL
2009-11-14 19:30:48 ----AD---- C:\windows\system32\it-IT
2009-11-14 18:56:35 ----D---- C:\Program Files\Hewlett-Packard
2009-11-14 18:54:58 ----AD---- C:\windows\system32\fr-FR
2009-11-14 18:50:44 ----HD---- C:\Program Files\InstallShield Installation Information
2009-11-14 18:11:43 ----D---- C:\ProgramData\hpqLog
2009-11-13 19:20:04 ----SD---- C:\ProgramData\Microsoft
2009-11-13 00:10:12 ----AD---- C:\windows\system32\de-DE
2009-11-12 21:00:26 ----SHD---- C:\$Recycle.Bin
2009-11-12 20:59:52 ----RD---- C:\Users
2009-11-12 20:49:22 ----D---- C:\windows\PolicyDefinitions
2009-11-12 20:20:18 ----D---- C:\windows\Debug
2009-11-12 20:11:24 ----D---- C:\Program Files\Common Files\microsoft shared
2009-11-12 19:54:15 ----D---- C:\windows\system32\wbem
2009-11-12 19:54:14 ----D---- C:\windows\system32\manifeststore
2009-11-12 19:54:14 ----D---- C:\windows\AppPatch
2009-11-12 19:54:11 ----D---- C:\windows\system32\XPSViewer
2009-11-12 19:13:18 ----D---- C:\Program Files\Windows Media Player
2009-11-12 07:14:31 ----D---- C:\windows\Registration
2009-11-11 23:37:03 ----D---- C:\windows\system
2009-11-11 23:36:03 ----D---- C:\ProgramData\Hewlett-Packard
2009-11-11 23:35:54 ----HD---- C:\System.sav
2009-11-11 23:35:54 ----D---- C:\Swsetup
2009-11-11 23:29:42 ----D---- C:\windows\system32\zh-TW
2009-11-11 23:29:42 ----D---- C:\windows\system32\zh-CN
2009-11-11 23:29:42 ----D---- C:\windows\system32\sv-SE
2009-11-11 23:29:42 ----D---- C:\windows\system32\ru-RU
2009-11-11 23:29:42 ----D---- C:\windows\system32\pt-BR
2009-11-11 23:29:42 ----D---- C:\windows\system32\pl-PL
2009-11-11 23:29:42 ----D---- C:\windows\system32\nb-NO
2009-11-11 23:29:42 ----D---- C:\windows\system32\ko-KR
2009-11-11 23:29:42 ----D---- C:\windows\system32\ja-JP
2009-11-11 23:29:42 ----D---- C:\windows\system32\fi-FI
2009-11-11 23:29:42 ----D---- C:\windows\system32\es-ES
2009-11-11 23:29:42 ----D---- C:\windows\system32\da-DK
2009-11-11 23:28:14 ----D---- C:\windows\Panther
2009-11-11 23:26:51 ----D---- C:\Program Files\Analog Devices
2009-11-11 23:26:46 ----D---- C:\ProgramData\SonicFocus
2009-11-11 23:26:25 ----D---- C:\windows\system32\restore

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\windows\System32\Drivers\avgldx86.sys [2009-11-12 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\windows\System32\Drivers\avgmfx86.sys [2009-11-12 28424]
R1 AvgTdiX;AVG Free Network Redirector; C:\windows\System32\Drivers\avgtdix.sys [2009-11-12 360584]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys [2009-11-23 74480]
R3 Accelerometer;HP Accelerometer; C:\windows\system32\DRIVERS\Accelerometer.sys [2008-04-07 34664]
R3 ADIHdAudAddService;ADI UAA Function Driver for High Definition Audio Service; C:\windows\system32\drivers\ADIHdAud.sys [2008-04-11 382464]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\windows\system32\DRIVERS\AGRSM.sys [2008-02-29 1202560]
R3 atikmdag;atikmdag; C:\windows\system32\DRIVERS\atikmdag.sys [2008-05-21 3552768]
R3 BCM43XX;Broadcom 802.11 Network Adapter Driver; C:\windows\system32\DRIVERS\bcmwl6.sys [2008-03-21 1207288]
R3 BthEnum;Bluetooth Enumerator Service; C:\windows\system32\DRIVERS\BthEnum.sys [2008-01-21 19456]
R3 BthPan;Bluetooth Device (Personal Area Network); C:\windows\system32\DRIVERS\bthpan.sys [2008-01-21 92160]
R3 BTHUSB;Bluetooth Radio USB Driver; C:\windows\System32\Drivers\BTHUSB.sys [2008-04-29 29184]
R3 btwaudio;Bluetooth Audio Device Service; C:\windows\system32\drivers\btwaudio.sys [2008-05-28 80424]
R3 btwavdt;Bluetooth AVDT; C:\windows\system32\drivers\btwavdt.sys [2008-05-28 81960]
R3 btwrchid;btwrchid; C:\windows\system32\DRIVERS\btwrchid.sys [2008-05-28 16168]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\windows\system32\DRIVERS\CmBatt.sys [2008-01-21 14208]
R3 HBtnKey;HBtnKey; C:\windows\system32\DRIVERS\cpqbttn.sys [2008-04-14 9344]
R3 HpqKbFiltr;HpqKbFilter Driver; C:\windows\system32\DRIVERS\HpqKbFiltr.sys [2007-06-19 16768]
R3 RFCOMM;Bluetooth Device (RFCOMM Protocol TDI); C:\windows\system32\DRIVERS\rfcomm.sys [2008-01-21 49664]
R3 seehcri;Sony Ericsson seehcri Device Driver; C:\windows\system32\DRIVERS\seehcri.sys [2008-01-09 27632]
R3 SNP2UVC;USB2.0 PC Camera (SNP2UVC); C:\windows\system32\DRIVERS\snp2uvc.sys [2008-04-10 1804160]
R3 SynTP;Synaptics TouchPad Driver; C:\windows\system32\DRIVERS\SynTP.sys [2008-03-27 199472]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\windows\system32\DRIVERS\wmiacpi.sys [2008-01-21 11264]
R3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\windows\system32\DRIVERS\yk60x86.sys [2008-04-03 310272]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0; C:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712]
S3 BTHPORT;Bluetooth Port Driver; C:\windows\System32\Drivers\BTHport.sys [2008-04-29 220160]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\windows\system32\drivers\drmkaud.sys [2008-01-21 5632]
S3 ErrDev;Microsoft Hardware Error Device Driver; C:\windows\system32\drivers\errdev.sys [2008-01-21 6656]
S3 ggflt;SEMC USB Flash Driver Filter; C:\windows\system32\DRIVERS\ggflt.sys [2009-11-15 13224]
S3 ggsemc;SEMC USB Flash Driver; C:\windows\system32\DRIVERS\ggsemc.sys [2009-11-15 25512]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\windows\system32\drivers\MSKSSRV.sys [2008-01-21 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\windows\system32\drivers\MSPCLOCK.sys [2008-01-21 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\windows\system32\drivers\MSPQM.sys [2008-01-21 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\windows\system32\drivers\MSTEE.sys [2008-01-21 6016]
S3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS [2009-11-23 7408]
S3 TPM;TPM; C:\windows\system32\drivers\tpm.sys [2008-01-21 45624]
S3 usbscan;USB Scanner Driver; C:\windows\system32\DRIVERS\usbscan.sys [2008-01-21 35328]
S3 usbser;Sony Ericsson USB Serial Port; C:\windows\system32\DRIVERS\usbser.sys [2008-01-21 28160]
S3 usbvideo;USB Video Device (WDM); C:\windows\System32\Drivers\usbvideo.sys [2008-01-21 134016]
S3 WpdUsb;WpdUsb; C:\windows\system32\DRIVERS\wpdusb.sys [2008-01-21 39936]
S3 WUDFRd;WUDFRd; C:\windows\system32\DRIVERS\WUDFRd.sys [2008-01-21 83328]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 accoca;ActivClient Middleware Service; c:\Program Files\ActivIdentity\ActivClient\accoca.exe [2007-05-15 182576]
R2 AEADIFilters;Andrea ADI Filters Service; C:\windows\system32\AEADISRV.EXE [2007-10-19 86016]
R2 AgereModemAudio;Agere Modem Call Progress Audio; C:\Windows\system32\agrsmsvc.exe [2007-12-11 12800]
R2 ASKService;ASKService; C:\Program Files\AskBarDis\bar\bin\AskService.exe [2009-04-02 464264]
R2 ASKUpgrade;ASKUpgrade; C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe [2009-04-02 234888]
R2 Ati External Event Utility;Ati External Event Utility; C:\windows\system32\Ati2evxx.exe [2008-05-21 671744]
R2 avg9wd;AVG Free WatchDog; C:\Program Files\AVG\AVG9\avgwdsvc.exe [2009-11-12 285392]
R2 BthServ;@%SystemRoot%\System32\bthserv.dll,-101; C:\windows\system32\svchost.exe [2008-01-21 21504]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2008-04-15 94208]
R2 hpsrv;HP Service; C:\windows\system32\Hpservice.exe [2008-04-07 24936]
R2 IviRegMgr;IviRegMgr; C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe [2007-01-05 112152]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2008-03-18 73728]
R2 lxdi_device;lxdi_device; C:\windows\system32\lxdicoms.exe [2007-06-11 517040]
R2 Net Driver HPZ12;Net Driver HPZ12; C:\windows\System32\svchost.exe [2008-01-21 21504]
R2 OMSI download service;Sony Ericsson OMSI download service; C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe [2009-04-30 90112]
R2 pdfcDispatcher;PDF Document Manager; C:\Program Files\PDF Complete\pdfsvc.exe [2008-05-12 576024]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\windows\System32\svchost.exe [2008-01-21 21504]
R2 SBSDWSCService;SBSD Security Center Service; C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
R3 Com4QLBEx;Com4QLBEx; C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 hpqwmiex;hpqwmiex; C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe [2008-04-16 165192]
S2 0164981257982745mcinstcleanup;McAfee Application Installer Cleanup (0164981257982745); C:\windows\TEMP\016498~1.EXE C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service []
S2 gupdate;Google Update Service (gupdate); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-12-03 135664]
S2 lxdiCATSCustConnectService;lxdiCATSCustConnectService; C:\windows\system32\spool\DRIVERS\W32X86\3\\lxdiserv.exe [2007-06-11 99248]
S3 aspnet_state;ASP.NET State Service; C:\windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-27 34312]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-27 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\MSN Messenger\usnsvc.exe [2007-01-19 97136]


#8 suebaby41


    W.A.M. (Women Against Malware)

  • Malware Response Team
  • 6,248 posts
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:02:55 AM

Posted 19 December 2009 - 03:32 PM

NOTE: If for some reason you are unable to complete a step(s), skip that step and continue with the rest of the steps. Please describe your problem with the step in your next reply.

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

Ensure that you have the latest version of Java Runtime Environment which is currently Java Runtime Environment Version 6 Update 17 (jre-6u17. If you do not have the latest version, follow the instructions below.

Remove the older versions of Java Runtime Environment. Older versions have vulnerabilities that malware can use to infect your system.
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Download the latest version.
  • Click java.com download page.
  • Under

    Java Downloads for All Operating Systems
    Recommended Version 6 Update 17

    scroll down to Windows and click on Windows XP/Vista/2000/2003 Offline.
  • NOTE: This page offers files for different platforms - please be sure to download the proper file(s) for your platform.
  • The File Download dialog box appears. Choose the folder location. (Save the file to a known location on your computer, for example, to your desktop).
  • Click Save.
  • If you have previously downloaded this version of JRE, you may be prompted:

    File jre-6ux-windows-i586.exe already exists. Do you want to replace it?

  • Click Yes to replace.
  • Verify that the:

    Name of the file is jre-6u17-windows-i586.exe
    Size is approximately 13.8 MB

  • Close all applications including the browser.
  • Double-click on the saved file icon to start the installation process.
    The installer unpacks the files needed for the installation, which takes less than a minute. After unpacking the installation files, a welcome screen is displayed, the installer presents an option to view the license agreement. Choose Accept the license agreement to continue the installation process
  • Note: Sun Microsystems has partnered with companies that offer various products. The installer may present you with option to install these programs when you install JRE. Make your selections by clicking on the check box next to programs that interest you.
  • Click on Next to continue the installation.
  • The installer displays a Custom Setup screen that allows you to choose program features to set up. We recommend that you keep the default settings unless you are an advanced user who wants more precise control over the components that will be installed.
  • After ensuring that the desired program features are selected, click the Next button to continue with the installation.
  • To test that the JRE is installed, enabled and working properly on your computer, run this test applet from our web site: verify Java has been installed correctly..
Step 3

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB). Before running, it will stop Explorer and all other running apps. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.

TFC only cleans temp folders. TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail. TFC requires a reboot immediately after running. Be sure to save any unsaved work before running TFC.
  • Please download TFC by OldTimer to your desktop.
  • Open the file and close any other windows.
  • It will close all programs itself when run; make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job.
  • After it is finished, it should reboot your machine, if not, do this yourself to ensure a complete clean.
Step 4

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 5
  • Please download Ad-Aware Free Anti-Malware to your desktop. The Ad-Aware Free Anti-Malware installation file will be Ad-AwareInstallation.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware Free Anti-Malware will be installed.
  • When the Ad-Aware Free Anti-Malware Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware Free Anti-Malware .
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware Free Anti-Malware found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware Free Anti-Malware scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware Free Anti-Malware.
Step 6

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 7

We need to disconnect your computer from the Internet. By doing this, it prevents any further Internet activity until the removal of malware is complete. You need to make it impossible for viruses, trojan horses, worms and spyware to call for backup once you start to dismantle them. They will continue to infect your computer with new variants while you are connected to the Internet. We also need to prevent hackers from controlling your system and they will try to prevent you from removing the pests they installed on your computer.

Close ALL browser windows (including this one). Exit all processes and items in your System tray.

According to how your computer connects to the Internet, please disconnect your computer from the Internet. Possible means of disconnecting your computer from the Internet include:
  • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
  • Turn your modem off.
  • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Some laptops have a switch that will disconnect the laptop from the Internet.
Step 8

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

We need to disable Spybot TeaTimer as it may interfere with the cleaning.
Please do not enable it until I tell you that your HijackThis log is clean.

Step A
  • Right-click the Spybot icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  • If you have the new version 1.5, Click once on Resident Protection, then right click the Spybot icon again and make sure Resident Protection is now unchecked. The Spybot icon in the System Tray should now be now colorless.
  • If you have Version 1.4, Click on Exit Spybot S&D Resident.
Step B

Second step, For Either Version :
  • Open Spybot S&D.
  • Click Mode, choose Advanced Mode.
  • Go To the bottom of the vertical Panel on the Left, Click Tools.
  • In left panel, click Resident (shows a red/white shield).
  • If your firewall raises a question, say OK.
  • In the Resident protection status frame, uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active.
  • OK any prompts.
  • Use File > Exit to terminate Spybot.
  • Reboot your machine for the changes to take effect.
    Don't forget to restart Spybot - Search and Destroy's Teatimer when your machine is clean and undo the changes above.

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Step 9

askBar.dll (Ask Toolbar) process can be removed to free up resources without compromising system performance. http://vil.nai.com/vil/content/v_146646.htm

This software is not a virus or a Trojan. It is detected as a "potentially unwanted program" (PUP). PUPs are any piece of software that a reasonably security- or privacy-minded computer user may want to be informed of and, in some cases, remove. PUPs are often made by a legitimate corporate entity for some beneficial purpose, but they alter the security state of the computer on which they are installed, or the privacy posture of the user of the system, such that most users will want to be aware of them.

Ben Edelman (http://blogs.zdnet.com/Spyware/?p=858)

I discourage users from running Ask's toolbars for two reasons. First, Ask moves the browser's Address Bar from top-left (where it is found in every browser I've ever seen) to top-right. Ask puts its own search box in the top-left. So Ask's software makes it highly likely that users will accidentally conduct searches when they intend simply to navigate to sites they request by name.

Second, Ask's toolbar leads to landing pages that are objectionable in their own right. Ask's landing pages show ten ads — ten! — above the first organic result. On a 800×600 screen, that means 2 full pages of ads, plus a little bit more after that, all before the first organic result. That's ridiculous. No user deserves that, especially since organic results are safer than sponsored links.

It is advised that you uninstall this program to protect your privacy and computer security and to free up necessary resources. To uninstall the AskToolbar.
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight Ask Toolbar , click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
  • Using Windows Explorer (Windows key+e), search for the Ask Toolbar folder. If the program folder is still there, select/highlight the Ask Toolbar folder. DELETE it. (File > Delete.) If Windows is not installed on the C drive, replace C:\ with the appropriate drive letter.
  • Close Windows Explorer.
There is a Video showing how to uninstall a program (Grinler) detailing how to add or remove program in Windows for those who find a visual aid appealing.Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe

O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe

Step 10

The entry below indicates that you have LinkScanner installed on your computer.

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dlll

WebmasterWorld says:
LinkScanner was withdrawn because it was a security risk for AVG users.

I recommend that you remove AVG V8 and reload it without the website scanner or download AVG Free. Please see this thread regarding LinkScanner Concerns AVG Stops Real-Time Scanning".

On July 5, 2008 Peter Cameron, a managing director of AVG for Australia and New Zealand, said that the AVG free edition is already fixed, and a new commercial version will be released on July 9. He pointed to a new version of free AVG 8 (build 138, July 4) that "addressed and rectified the issue," and also said that the old version of free AVG 8 was currently getting auto-updated with the new code, but that this usually takes a few days to propagate to the users.

Step 11

Now we will address the HijackThis fixes.
  • If you have not already done so, please download Trend Micro - HijackThis.
  • Double click HJTInstall.exe to begin installation.
  • Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  • Click Install.
  • A shortcut will be created on your Desktop and HijackThis will run automatically.
  • Click the button labeled Do a system scan only.
  • Click the Scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
  • Click in the boxes to the left of the following entries to place check marks (make sure not to miss any):

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

  • Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.
Step 12

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow Computer/browser? Check Here First; It May Not Be Malware
What to do if your Computer is running slowly
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 13

Please download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "Safe Mode" .
-- Post the log in your next reply.

Step 14

Perform an anti-rootkit (ARK) scan with one of the following:Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug your Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
Note: Not all hidden components detected by ARKs are malicious. It is normal for a Firewall, some Anti-virus and Anti-malware software (ProcessGuard, Prevx1, AVG AS), sandboxes, virtual machines and Host based Intrusion Prevention Systems (HIPS) to hook into the OS kernal/SSDT in order to protect your system. You should not be alarmed if you see any hidden entries created by these software programs after performing a scan.

Step 15

Check to see if you have insecure applications with
Secunia Software Inspector. Secunia Software Inspector:
  • Detects insecure versions of common/popular programs installed on your computer.
  • Verifies that all Microsoft patches are applied.
  • Assists you in updating, patching, and protecting your computer.
  • Activates additional security features in Sun Java.
  • Runs through your browser. No installation or download is required.
Step 16

Please run [b]HijackThis in Normal Mode
and [b]post a new HijackThis log
so I can make sure that all the malware was deleted according to plan.

Please post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • a new HijackThis log
Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#9 suebaby41


    W.A.M. (Women Against Malware)

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Posted 02 January 2010 - 03:44 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

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