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4 replies to this topic

#1 jimmarykay


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Posted 11 August 2005 - 01:51 PM

I am running a new Dell Dimension 3000 with Windows XP Pro SP2.
The cursor will jump to the top left of the screen every few seconds when I am doing just about anything. This is especially annoying while drawing in AutoCAD. Could this be a malware problem? I run SpyBot, Ad-adware, Yahoo Anti-spy and Microsoft Anti-spy every day.

Any ideas?

Thank you.

Jim K.

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#2 River_Rat


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Posted 11 August 2005 - 03:37 PM

Is this a factory mouse?
Have you looked at Del's website to see if there are any driver updates?

If you are using a 3rd party mouse check for updated drivers on the manufactures website.

#3 rigel



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Posted 11 August 2005 - 03:46 PM

Hi jimmarykay,

Just a thought... Is this an optical mouse? I have seen optical mice act crazy with certain types of mouse pads.

You can also boot into safe mode and see if the problem happens there.

Here are the instructions if you need them. Safe Mode


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#4 jimmarykay

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Posted 11 August 2005 - 03:49 PM

Yes it's optical. I'll try a different pad.



#5 Enthusiast


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Posted 11 August 2005 - 05:45 PM

You don't need a pad at all with an optical mouse.
Try it without the pad.

Also, how is the mouse connected? USB?
Try the Ps2 connection, removing the USB adapter.

If neither of those works, update the driver.
(also make sure the scanner window on the bottom of the mouse is clean - no dust, etc.)

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