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Some sort of browser malware


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7 replies to this topic

#1 EljayBle

EljayBle

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Posted 02 December 2009 - 04:23 PM

Hi. Both FireFox 3.5.5 and IE (?) do this. They arbitrarily open new tabs and windows with multiple new tabs, all with going to spam sites such as buy Dish TV or some sites that cannot even be found. I've seen popups and FF does pretty good controlling them, but recently this behavior started, which seems very different. I can just open the browser, and it takes off starting all these new tabs and windows. I have to browse with one hand on ALT+F4 to kill 'em. <g> I scanned with ESET, then dumped that because it was a month expired and got AVG and scanned. I also scanned with S&D and BitDefender, but nothing was found. Hopefully you guys can help me.

-Lenny


DDS (Ver_09-12-01.01) - NTFSx86
Run by Lenny at 13:54:14.26 on Wed 12/02/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.472 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Documents and Settings\Lenny\Desktop\Incoming\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~2\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\2.1.1119.1736\swg.dll
BHO: {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - No File
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {A057A204-BACC-4D26-EFEC-4494D9B43688} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [nwiz] nwiz.exe /installquiet /nodetect
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [SpybotSnD] "c:\program files\spybot - search & destroy\SpybotSD.exe"
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [Ulead AutoDetector v2] c:\program files\common files\ulead systems\autodetector\monitor.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\docume~1\lenny\startm~1\programs\startup\esetsm~1.lnk - c:\program files\eset\eset smart security\egui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\Mouse.lnk -
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\shortc~2.lnk - c:\windows\system32\taskmgr.exe
IE: Download all with Free Download Manager
IE: Download selected with Free Download Manager
IE: Download video with Free Download Manager
IE: Download with Free Download Manager
IE: E&xport to Microsoft Excel - c:\progra~1\mi69df~1\office12\EXCEL.EXE/3000
IE: Send To &Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi699f~1\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~2\SDHelper.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\ddcBQjHX
mASetup: {28681820-917D-11d5-8177-005056FDDA4B} - rundll32.exe c:\windows\system32\shellext\dafitech\cpy2clip\cpy2clip.dll,CreateUserSettings

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\lenny\applic~1\mozilla\firefox\profiles\l8dlcxv0.default\
FF - prefs.js: browser.startup.homepage - file:///C:/Documents%20and%20Settings/Lenny/Desktop/Mall2.htm
FF - component: c:\documents and settings\lenny\application data\mozilla\firefox\profiles\l8dlcxv0.default\extensions\{81bf1d23-5f17-408d-ac6b-bd6df7caf670}\components\XpcomOpusConnector.dll
FF - component: c:\documents and settings\lenny\application data\mozilla\firefox\profiles\l8dlcxv0.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\documents and settings\lenny\application data\mozilla\firefox\profiles\l8dlcxv0.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 a347bus;a347bus;c:\windows\system32\drivers\a347bus.sys [2006-5-17 160640]
R0 a347scsi;a347scsi;c:\windows\system32\drivers\a347scsi.sys [2006-5-17 5248]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-29 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-29 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-29 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-29 285392]
S2 PWSYSDRV;PWSYSDRV;c:\windows\system32\drivers\pwsysdrv.sys [2006-7-7 17072]
S4 WDBtnMgrSvc.exe;WD Drive Manager Service;c:\program files\western digital\wd drive manager\WDBtnMgrSvc.exe [2008-5-16 102400]

=============== Created Last 30 ================

2009-12-01 00:27:25 2480128 ----a-w- C:\TempNew6215Presentation5.ppt
2009-11-29 18:03:20 0 d--h--w- C:\$AVG
2009-11-29 18:03:09 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-11-29 18:03:02 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-29 18:02:52 0 d-----w- c:\windows\system32\drivers\Avg
2009-11-29 18:02:49 0 d-----w- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-11-29 18:02:37 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-29 18:02:29 0 d-----w- c:\program files\AVG
2009-11-29 18:02:28 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2009-11-29 16:44:48 0 d-----w- c:\docume~1\lenny\applic~1\QuickScan
2009-11-26 11:04:37 59 ----a-w- c:\windows\LTDLGFILE14N.INI
2009-11-26 11:01:26 0 d-----w- c:\program files\PictFile5
2009-11-26 10:34:38 0 d-----w- c:\program files\common files\Ulead Systems
2009-11-26 10:34:09 0 d-----w- c:\program files\Corel
2009-11-26 09:53:39 166359040 -c--a-w- C:\WAS_A_0_0_9_2_4_0_6.exe
2009-11-26 09:53:39 0 d-----w- c:\program files\ULead Photo Impact
2009-11-26 08:49:25 0 d-----w- c:\program files\ULead Photo Explorer
2009-11-14 09:44:02 102425 ----a-w- c:\documents and settings\lenny\Clipboard01.jpg
2009-11-06 10:14:56 2 ----a-w- c:\windows\system32\krx260.dat
2009-11-06 10:14:38 0 d-----w- c:\program files\File Renamer Turbo
2009-11-06 10:14:38 0 d-----w- c:\docume~1\lenny\applic~1\Kristanix Software
2009-11-06 00:11:19 0 d-----w- c:\docume~1\lenny\applic~1\AV Burning Pro
2009-11-06 00:11:09 0 d-----w- c:\program files\AV Burning Pro

==================== Find3M ====================

2009-10-22 09:19:04 5939712 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-10-11 02:18:35 172487 ----a-w- c:\windows\KARI2 Uninstaller.exe
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 05:08:26 10752 --sha-w- c:\program files\Thumbs.db
2002-09-11 14:26:52 63730 ----a-w- c:\program files\viewsonicinstruct_xp.pdf
2006-05-17 08:59:38 32 --sha-w- c:\windows\{03692A62-F979-4873-8947-8674A5196F5A}.dat
2006-05-17 05:01:46 22 --sha-w- c:\windows\sminst\HPCD.sys
2006-05-17 08:59:38 32 --sha-w- c:\windows\system32\{FF4DFD50-3F61-4536-B572-402200B11050}.dat

============= FINISH: 13:56:33.70 ===============

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#2 EljayBle

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Posted 05 December 2009 - 08:53 PM

Now this has gotten more crazy. It's closing tabs in succession and then closing my browser. So, now it's not just opening new tabs and windows, it's now closing tabs and browsers I am using.

Thanks and I'm eagerly waiting to hear back for insight on this.

Thanks.

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 06 December 2009 - 11:10 PM.


#3 EljayBle

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Posted 15 December 2009 - 05:13 AM

"The malware staff checks the forum for postings that have 0 replies ..."
Orange Blossom ~ forum moderator


Did that knock me out of the queue being it made it show 1 reply (now 2)?

Should I just repost? I'd rather wait again than be out of the queue all together. Please let me know.

#4 Elise

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Posted 16 December 2009 - 09:06 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#5 Elise

Elise

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Posted 21 December 2009 - 05:52 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#6 Elise

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Posted 02 January 2010 - 02:37 AM

Reopened upon users request.

Please proceed with the steps in my first post.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#7 Elise

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Posted 05 January 2010 - 06:04 AM

Hello, are you still there?

Please post me the logs.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#8 Elise

Elise

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Posted 10 January 2010 - 06:10 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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