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IE:ComboFix Log please help diaognise


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2 replies to this topic

#1 DTal

DTal

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  • Local time:11:57 PM

Posted 02 December 2009 - 02:53 PM

ComboFix 09-12-02.03 - DT15 02/12/2009 19:12.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2038.1355 [GMT 0:00]
Note: I ran though your various posts on this topic and found suspected root kit activity in my computer and so ran combofix. Only when I wanted to post this topic here I read that Combofix log should not be posted unless asked for. But now that I have already run combofix, would you kindly be able to help analyse this log ?

Combofix Log:

Running from: c:\documents and settings\dt15\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Autorun.inf
c:\program files\WinPCap
c:\program files\WinPCap\rpcapd.exe
c:\recycler\S-1-5-21-2052111302-113007714-839522115-500
c:\windows\AegisP.inf
c:\windows\rasqervy.dll
c:\windows\run.log
c:\windows\sdfinacs.dll
c:\windows\sdfixwcs.dll
c:\windows\system32\drivers\npf.sys
c:\windows\system32\Packet.dll
c:\windows\system32\pthreadVC.dll
c:\windows\system32\WanPacket.dll
c:\windows\system32\wpcap.dll

Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\atapi.sys

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_NPF
-------\Service_npf


((((((((((((((((((((((((( Files Created from 2009-11-02 to 2009-12-02 )))))))))))))))))))))))))))))))
.

2009-12-02 10:13 . 2009-12-02 10:13 -------- d-----w- c:\documents and settings\dt15\Application Data\Malwarebytes
2009-12-02 10:13 . 2009-09-10 14:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-02 10:13 . 2009-12-02 10:13 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-02 10:13 . 2009-12-02 10:13 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-02 10:13 . 2009-09-10 14:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-25 16:39 . 2009-02-09 12:10 543232 ----a-r- C:\sdra64.exe
2009-11-25 16:32 . 2009-11-25 16:32 151552 ----a-w- C:\3E1.exe
2009-11-18 22:49 . 2009-11-18 22:49 -------- d-sh--w- c:\windows\system32\config\systemprofile\PrivacIE
2009-11-16 09:46 . 2009-11-16 09:12 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-16 09:11 . 2009-11-16 09:11 242984 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\SBRE.dll
2009-11-16 09:11 . 2009-11-16 09:11 5908024 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Resources.dll
2009-11-16 09:11 . 2009-11-22 15:16 327000 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\RPAPI.dll
2009-11-16 09:11 . 2009-11-22 15:16 87496 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\PrivacyClean.dll
2009-11-16 09:10 . 2009-11-22 15:16 933120 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\CEAPI.dll
2009-11-16 09:10 . 2009-11-22 15:16 641632 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AutoLaunch.exe
2009-11-16 09:10 . 2009-11-22 15:16 816272 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareCommand.exe
2009-11-16 09:10 . 2009-11-22 15:16 822904 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareAdmin.exe
2009-11-16 09:10 . 2009-11-22 15:16 1638640 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-Aware.exe
2009-11-16 09:10 . 2009-11-22 15:16 788880 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWTray.exe
2009-11-16 09:10 . 2009-11-22 15:16 1184912 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWService.exe
2009-11-16 09:08 . 2009-11-16 09:08 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-16 09:08 . 2009-10-03 08:15 2924848 -c--a-w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}\Ad-AwareInstallation.exe
2009-11-16 09:08 . 2009-11-16 09:12 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-11-16 09:08 . 2009-11-16 09:08 -------- d-----w- c:\program files\Lavasoft
2009-11-09 11:04 . 2009-11-09 11:04 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
2009-11-09 11:04 . 2009-11-09 11:04 -------- d-----w- c:\documents and settings\Administrator\Application Data\Trusteer
2009-11-09 11:04 . 2009-11-09 11:10 16384 ----a-w- c:\documents and settings\Administrator\Application Data\Macromedia\Common\36d3c02619.exe
2009-11-06 00:11 . 2009-11-06 00:11 16384 ----a-w- c:\documents and settings\NetworkService\Application Data\Macromedia\Common\36d3c02619.exe
2009-11-05 01:43 . 2009-11-05 01:43 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-02 19:22 . 2008-08-15 11:11 -------- d-----w- c:\program files\Symantec AntiVirus
2009-11-22 15:16 . 2009-11-16 09:12 862040 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\threatwork.exe
2009-11-22 15:16 . 2009-11-16 09:12 206944 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lavamessage.dll
2009-11-22 15:16 . 2009-11-16 09:12 390288 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lavalicense.dll
2009-11-22 15:16 . 2009-11-16 09:12 537576 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\aawapi.dll
2009-11-22 15:16 . 2009-11-16 09:12 370744 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\UpdateManager.dll
2009-11-22 15:16 . 2009-11-16 09:12 163728 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\ShellExt.dll
2009-11-22 15:16 . 2009-11-16 09:12 194104 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Savapibridge.dll
2009-11-16 09:12 . 2009-11-16 09:12 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-16 09:12 . 2009-11-16 09:12 93360 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Drivers\SBREDrv.sys
2009-11-16 09:12 . 2009-11-16 09:12 554280 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\sbap.dll
2009-11-16 09:12 . 2009-11-16 09:12 15880 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lsdelete.exe
2009-11-16 09:12 . 2009-11-16 09:12 212480 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\VipreBridge.dll
2009-11-16 09:12 . 2009-11-16 09:12 283944 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Vipre.dll
2009-11-16 09:12 . 2009-11-16 09:11 1223976 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\SBTE.dll
2009-10-18 13:47 . 2009-10-18 13:47 -------- d-----w- c:\documents and settings\NetworkService\Application Data\Trusteer
2009-10-12 08:06 . 2009-10-12 08:06 -------- d-----w- c:\documents and settings\dt15\Application Data\Trusteer
2009-10-12 08:06 . 2009-10-12 08:06 -------- d-----w- c:\program files\Trusteer
2009-10-12 08:05 . 2009-10-12 08:05 -------- d-----w- c:\documents and settings\All Users\Application Data\Trusteer
2009-09-23 12:55 . 2009-11-16 09:12 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-09-11 14:18 . 2004-08-04 00:56 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2004-08-04 00:56 58880 ----a-w- c:\windows\system32\msasn1.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-08-17 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-28 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-28 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-28 137752]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-16 1392640]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-05-29 52840]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2007-10-07 125368]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-10-08 995328]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-10-08 1101824]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2007-05-10 405504]
"Synchronization Manager"="c:\windows\system32\mobsync.exe" [2008-04-14 143360]
"RightFAX Print-to-Fax Driver"="c:\program files\RightFax\Client\FaxCtrl.exe" [2006-03-31 98304]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SafeBootTrayManager"="c:\program files\SafeBoot Tray Manager\SbTrayManager.exe" [2009-07-31 69632]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Firewall Client Management.lnk - c:\windows\Installer\{199B7F78-69B7-47C5-8D4B-A3ED1391FB6B}\NewShortcut1_8C7A59A89ABE459A9A9308C281A4A264.exe [2008-8-15 53248]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableBkGndGroupPolicy"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [16/11/2009 09:12 64288]
R0 SafeBoot;SafeBoot;c:\windows\system32\drivers\safeboot.sys [31/07/2009 12:46 102688]
R0 SBAlg;SBAlg;c:\windows\system32\drivers\sbalg.sys [31/07/2009 12:46 44720]
R0 SbFsLock;SbFsLock;c:\windows\system32\drivers\SbFsLock.sys [31/07/2009 12:54 12928]
R1 RapportKELL;RapportKELL;c:\program files\Trusteer\Rapport\bin\RapportKELL.sys [06/10/2009 13:42 58984]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [06/10/2009 13:42 334440]
R1 RsvLock;RsvLock;c:\windows\system32\drivers\rsvlock.sys [31/07/2009 12:46 5840]
R1 SBFlop;SBFlop;c:\windows\system32\drivers\sbflop.sys [31/07/2009 12:46 34192]
R1 SbPrcCtl;SbPrcCtl;c:\windows\system32\drivers\sbprcctl.sys [31/07/2009 12:46 14960]
R2 FwcAgent;Firewall Client Agent;c:\program files\Microsoft Firewall Client 2004\FwcAgent.exe [18/01/2006 00:01 124176]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [24/09/2009 11:17 1184912]
R2 NetTimeSvc;NetTime;c:\program files\NetTime\NeTmSvNT.exe [18/08/2008 13:28 428032]
R2 pcscoax;3270 Coax Driver;c:\windows\system32\drivers\pcscoax.sys [20/08/2008 08:44 15360]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [06/10/2009 13:42 972008]
R2 SafeBootClientManager;SafeBoot Client Manager;c:\program files\SafeBoot\SbClientManager.exe [31/07/2009 12:54 356352]
R2 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [07/10/2007 19:48 116664]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [07/09/2009 11:01 102448]
S3 pdlnampa;PDLC Adapter -- MultiProtocol Adapter;c:\windows\system32\drivers\pdlnampa.sys [20/08/2008 08:44 61968]
S3 pdlnatnm;Twinax Adapter Namakan;c:\windows\system32\drivers\pdlnatnm.sys [20/08/2008 08:44 56832]
S3 pdlnatsn;Twinax Adapter Snow;c:\windows\system32\drivers\pdlnatsn.sys [20/08/2008 08:44 36352]
S3 pdlnawac;PDLC Adapter -- WACType;c:\windows\system32\drivers\pdlnawac.sys [20/08/2008 08:44 73904]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - UDFS
.
Contents of the 'Scheduled Tasks' folder

2009-11-22 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 15:16]

2009-09-29 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uInternet Connection Wizard,ShellNext = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
LSP: c:\program files\Microsoft Firewall Client 2004\FwcWsp.dll
Trusted Zone: bankofny.com\bnyows005
Trusted Zone: nexusacceptance
Trusted Zone: pershingnexus
Handler: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5021} - c:\progra~1\NETEXC~1.0\FlowHook.dll
.
- - - - ORPHANS REMOVED - - - -

AddRemove-Ad-Aware - c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}\Ad-AwareInstallation.exe REMOVE=TRUE MODIFY=FALSE
AddRemove-Broadcom 802.11b Network Adapter - c:\program files\Dell\Dell Wireless WLAN Card\bcmwlu00.exe verbose



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-02 19:22
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,de,c5,78,f9,6b,80,50,40,80,f1,e9,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,de,c5,78,f9,6b,80,50,40,80,f1,e9,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(888)
c:\program files\SafeBoot\SBGINA.DLL
c:\program files\SafeBoot\SbGinaLib.dll
c:\program files\SafeBoot\SbUserObj.dll
c:\program files\SafeBoot\sbdbmgr.dll
c:\program files\SafeBoot\SbComms.dll
c:\program files\SafeBoot\SBUILIB.DLL
c:\program files\SafeBoot\SbAlgs\SBALG.DLL

- - - - - - - > 'lsass.exe'(944)
c:\windows\System32\BCMLogon.dll
c:\windows\system32\netprovcredman.dll
c:\windows\system32\npnotes.dll
c:\windows\system32\SbNp.DLL

- - - - - - - > 'explorer.exe'(2092)
c:\windows\system32\WININET.dll
c:\program files\Trusteer\Rapport\bin\rooksbas.dll
c:\program files\Trusteer\Rapport\bin\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\netprovcredman.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nslsvice.exe
c:\windows\system32\nsl.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\windows\System32\bcmwltry.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Microsoft Firewall Client 2004\FwcMgmt.exe
c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
.
**************************************************************************
.
Completion time: 2009-12-02 19:27 - machine was rebooted
ComboFix-quarantined-files.txt 2009-12-02 19:27

Pre-Run: 67,545,997,312 bytes free
Post-Run: 68,063,551,488 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - F5EE3C7ACC90F12217591D83D87AAFD3

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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,112 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:07:57 AM

Posted 16 December 2009 - 06:47 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 21 December 2009 - 06:08 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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