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Printer playing favorites?


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3 replies to this topic

#1 EthanB

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Posted 02 December 2009 - 02:38 PM

So, with my other workstations on-site, they all detected the printer via a wireless network. My current workstation cannot detect any of the three printers, let alone the one I want to install. I tried using the Printer Software CD that installs the Printer for me, but unfortunately when I tried installing it I got two error messages: One says there is a Runtime error: R6034, and the other informs me that I am missing the MSCRV80.dll from my Common Files folder in C:\Program Files. I checked for the MSCRV80.dll and it was in that folder, so I'm confused.

Does anyone know how to help me?

The PC and Printer are both HP.

Printer model: HP LaserJet P2015dn

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#2 hamluis

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Posted 02 December 2009 - 03:06 PM

You've compared network settings...for the Lone Ranger computer...with the settings of the others?

Louis

#3 Eric ~ Computer Guy

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Posted 02 December 2009 - 03:32 PM

Yes, I agree with Louis. Check the odd-ball workstation's network settings to make sure it is even on the network properly. The other errors may be due to the fact that your PC cannot see the printer.

If you would, go ahead and open the Command Prompt: Start - Run - CMD - Press Enter.

At the command line, type IPCONFIG and press enter.

Please post your IP address and Default Gateway results so we can better determine the issue.

#4 EthanB

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Posted 02 December 2009 - 03:58 PM

I'd prefer not posting them actually can I message them to you instead? I've seen them so many times in the last 24 hours I have them memorized though >_<




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