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No anti-virus will run.


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3 replies to this topic

#1 stupidvillager

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Posted 02 December 2009 - 01:44 PM

OK so I know I have a virus or something but nothing I do will fix it. I've tried running Malwarebytes but it will run for 5 seconds and then shut down and wont start again unless I install it again. The only anti-virus that will run is Avira and it detects and removes one called Vundo and a couple others but it will only run once unless I re-install it and then it detects the same ones again. I cant run Hijackthis. When I download it and try to install it all it gives me is a black screen for 1-2 seconds. The same thing happens when I try to download and install anything actually. I know that I have made some headway because my desktop used to be a blue screen with a black box that said "You are Infected" and now that is gone and I used to get multiple error message boxes that say desote in the top at startup and for any program that I try to start. I've tried running in safe mode with the same result and I've tried renaming with the same result. So I am pretty much stuck now and any help would be greatly appreciated. Thanks

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#2 garmanma

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Posted 02 December 2009 - 04:21 PM

Welcome to BC

Run this application first and then run your scans
Post back if you have problems and include the mbam log




Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer or you will have to run it again
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 stupidvillager

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Posted 03 December 2009 - 01:51 AM

Ran RKill, a black dos box appeared said terminating known malware and then the desktop reset. Tried to run Malwarebytes and it ran for 4 seconds and then closed down. When I try to run it again I get a message that says I do not have the appropriate permissions to access the item

#4 garmanma

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Posted 03 December 2009 - 05:35 PM

:trumpet:
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
============================

:flowers:
Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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