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Google links sporatically redirected to alternate sites


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2 replies to this topic

#1 gradx

gradx

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  • Local time:12:04 AM

Posted 02 December 2009 - 01:36 PM

Whenever I search Google and click a link in firefox, it will sometimes redirect to a site other than the one I clicked. I ran a simple test in IE and it was unaffected but I only tried it a few times.

I've run MBAM, RootkitReval, gmer, AVG, spybot, combofix, CCSetup, NOD, and McAfee with no resolution. I'm in the process of rerunning them all in safemode as we speak.


DDS (Ver_09-12-01.01) - NTFSx86
Run by dyo at 13:00:13.80 on Wed 12/02/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2460 [GMT -5:00]

FW: Spy Sweeper *disabled* {63671000-11A2-46DD-BADD-A084CABCDEAE}

============== Running Processes ===============

C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\vmnat.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\msftesql.exe
C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\VMware\VMware Workstation\vmware-tray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe
C:\VMWare\Shares\Work\TempProjects\WindowsFormsApplication2\bin\Release\WindowsFormsApplication2.vshost.exe
C:\Program Files\Avaya\AE Services\TSAPI Client\Program\Tsspy32.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Documents and Settings\dyo\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uInternet Settings,ProxyServer = 12.156.179.35:6588
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: TamperIE: {7f09a208-7569-46db-94e5-1e385e68f77a} - c:\progra~1\tamperie\IETamper.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: WebDialerBHO Class: {e6df0b46-7d6f-407a-a6a2-62d17a021a9a} - c:\program files\avaya\avaya ip agent\WebDialer.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {00000000-0000-0000-0000-000000000000} - No File
uRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
uRun: [sysctl3ddg] "c:\windows\system32\rundll32.exe" "c:\documents and settings\dyo\local settings\application data\sysctl3ddg\sysctl3ddg.dll", DllInit
uRun: [SpybotSD TeaTimer] "c:\program files\spybot - search & destroy\TeaTimer.exe"
uRun: [ctfmon.exe] "c:\windows\system32\ctfmon.exe"
mRun: [SigmatelSysTrayApp] "c:\windows\stsystra.exe"
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [PMX Daemon] "c:\windows\system32\ICO.EXE"
mRun: [vmware-tray] "c:\program files\vmware\vmware workstation\vmware-tray.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [AppleSyncNotifier] "c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe"
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [NvCplDaemon] "c:\windows\system32\rundll32.exe" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] "c:\windows\system32\nwiz.exe" /installquiet
mRun: [NvMediaCenter] "c:\windows\system32\RunDLL32.exe" NvMCTray.dll,NvTaskbarInit
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SpySweeper] "c:\program files\webroot\spy sweeper\SpySweeperUI.exe" /startintray
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{ccbaa1f7-e5e1-48b2-9ed9-a79c6a37ce78}\Icon3E5562ED7.ico
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {846F69C6-AEFA-45F7-ADF8-3550D72373BA} - c:\program files\tamperie\TIECP.exe
IE: {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "c:\program files\fiddler2\Fiddler.exe"
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {78E5BB46-9A20-402F-BA66-B5634D177D77} - {E69657FF-19AC-4849-BF35-91243EEF1687} - c:\program files\iewatch\IEWatch.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\vmware\vmware workstation\vsocklib.dll
Trusted Zone: oasis-avaya-1
Trusted Zone: oasis-avaya-2
Trusted Zone: abc.com
Trusted Zone: abc.com\aa
Trusted Zone: abc.com\oasis-dr
Trusted Zone: abc.com
Trusted Zone: abc.com\dyo
Trusted Zone: abc.com\oasis-dr
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.2.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1231266273000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://premconf.webex.com/client/T25L10NSP41EP2-premconf/webex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
Hosts: 192.168.52.128 localsite1.local


Note: multiple HOSTS entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dyo\applic~1\mozilla\firefox\profiles\4qrftj13.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: c:\documents and settings\dyo\application data\mozilla\plugins\npatgpc.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-8-9 29808]
R1 pwipf6;pwipf6;c:\windows\system32\drivers\pwipf6.sys [2009-12-1 108880]
R2 MsDtsServer;SQL Server Integration Services;c:\program files\microsoft sql server\90\dts\binn\MsDtsSrvr.exe [2005-10-14 199384]
R2 NVIDIA Performance Driver Service;NVIDIA Performance Driver Service;c:\program files\nvidia corporation\performance drivers\nvPDsvc.exe [2008-12-11 3575808]
R2 pgsql-8.3;PostgreSQL Database Server 8.3;c:\program files\postgresql\8.3\bin\pg_ctl.exe [2008-9-19 65536]
R2 vmci;VMware vmci;c:\windows\system32\drivers\vmci.sys [2008-10-28 54960]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-2-3 427192]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\spy sweeper\SpySweeper.exe [2009-11-6 4048240]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\spy sweeper\WRConsumerService.exe [2009-12-1 1201640]
S2 gupdate1c98c5f648bd63c;Google Update Service (gupdate1c98c5f648bd63c);c:\program files\google\update\GoogleUpdate.exe [2009-2-11 133104]
S3 BLRXMWGTNBK;BLRXMWGTNBK;c:\docume~1\dyo\locals~1\temp\blrxmwgtnbk.exe --> c:\docume~1\dyo\locals~1\temp\BLRXMWGTNBK.exe [?]
S3 HRBService;HRBService;c:\vmware\shares\work\projects\adp.windowsservice\bin\debug\ADP.WindowsService.exe [2009-11-30 10752]
S3 JYQJASUV;JYQJASUV;c:\docume~1\dyo\locals~1\temp\jyqjasuv.exe --> c:\docume~1\dyo\locals~1\temp\JYQJASUV.exe [?]
S3 ProvisionHRBTemp;ProvisionHRBTemp;c:\vmware\shares\work\projects\provisionhrbtemp\bin\debug\ProvisionHRBTemp.exe [2009-6-17 9216]
S3 ProvisionUpload;ProvisionUpload;c:\vmware\shares\work\projects\adp.provisioning\bin\debug\ADP.Provisioning.exe [2009-6-15 8704]
S3 ReportServer;SQL Server Reporting Services (MSSQLSERVER);c:\program files\microsoft sql server\mssql.3\reporting services\reportserver\bin\ReportingServicesService.exe [2005-10-14 14552]
S3 se32;EnTech softEngine;c:\windows\system32\drivers\se32.sys [2007-5-3 12112]
S3 UERLN;UERLN;c:\docume~1\dyo\locals~1\temp\uerln.exe --> c:\docume~1\dyo\locals~1\temp\UERLN.exe [?]
S3 VAD_DEV;Virtual Audio Service;c:\windows\system32\drivers\vad.sys --> c:\windows\system32\drivers\vad.sys [?]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2005-9-23 2799808]

=============== Created Last 30 ================

2009-12-02 07:19:56 0 d-sha-r- C:\cmdcons
2009-12-02 07:18:36 98816 ----a-w- c:\windows\sed.exe
2009-12-02 07:18:36 77312 ----a-w- c:\windows\MBR.exe
2009-12-02 07:18:36 260608 ----a-w- c:\windows\PEV.exe
2009-12-02 07:18:36 161792 ----a-w- c:\windows\SWREG.exe
2009-12-02 05:40:16 0 d-----w- c:\program files\AVG
2009-12-02 05:39:55 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2009-12-02 00:18:14 0 d-----w- c:\program files\ESET
2009-12-02 00:12:31 0 d-----w- c:\docume~1\dyo\applic~1\ESET
2009-12-01 23:34:15 0 d-----w- c:\program files\MSSOAP
2009-12-01 23:34:02 108880 ----a-w- c:\windows\system32\drivers\pwipf6.sys
2009-12-01 23:18:30 0 ----a-w- c:\windows\system32\IBCELB
2009-12-01 22:43:16 0 ----a-w- c:\windows\system32\VPHUD
2009-12-01 22:26:11 1563008 ----a-w- c:\windows\WRSetup.dll
2009-12-01 22:26:11 0 d-----w- c:\program files\Webroot
2009-12-01 22:26:11 0 d-----w- c:\docume~1\dyo\applic~1\Webroot
2009-12-01 22:26:11 0 d-----w- c:\docume~1\alluse~1\applic~1\Webroot
2009-12-01 19:43:40 0 d-----w- c:\program files\JGsoft
2009-11-30 23:48:08 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-11-30 23:48:08 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-11-30 23:38:07 0 d-----w- c:\docume~1\dyo\applic~1\Malwarebytes
2009-11-30 23:37:57 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-30 23:37:55 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-30 23:37:55 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-30 23:37:55 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-30 23:11:08 0 d-----w- c:\program files\CCleaner
2009-11-27 06:11:47 113 ----a-w- c:\windows\(null)toolkit.ini
2009-11-25 21:21:16 0 d-----w- c:\program files\Regex Workbench
2009-11-17 22:37:21 0 d-----w- c:\program files\VisualSVN
2009-11-05 22:07:49 0 d-----w- C:\avayaocx
2009-11-05 16:08:52 0 d-----w- c:\program files\Fiddler2
2009-11-03 14:39:02 0 d-----w- c:\docume~1\dyo\applic~1\IsolatedStorage
2009-11-02 22:57:11 0 d-----w- c:\program files\iPod
2009-11-02 22:57:06 0 d-----w- c:\program files\iTunes

==================== Find3M ====================

2009-11-06 17:00:36 23152 ----a-w- c:\windows\system32\drivers\sshrmd.sys
2009-11-06 17:00:36 176752 ----a-w- c:\windows\system32\drivers\ssidrv.sys
2009-11-06 17:00:34 29808 ----a-w- c:\windows\system32\drivers\ssfs0bbc.sys
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-19 15:07:45 202323 ----a-w- c:\windows\system32\atasnt40.dll
2009-09-24 12:21:17 503707 ----a-w- c:\windows\system32\nvModes.dat
2009-09-17 17:27:51 655360 ----a-w- c:\windows\system32\AppShare-7-0-21.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll

============= FINISH: 13:01:25.34 ===============

Attached Files


Edited by gradx, 02 December 2009 - 02:19 PM.


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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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Posted 16 December 2009 - 06:46 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 21 December 2009 - 06:10 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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