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#1 wchartman

wchartman

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  • Local time:02:01 PM

Posted 02 December 2009 - 01:21 PM

Google and other search engines send me to ad sites other than the one I clicked on. Used all kinds of removal programs, but none find the virus.

Here is my results

DDS (Ver_09-12-01.01) - NTFSx86
Run by Walter Hartman at 12:57:44.43 on Wed 12/02/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.950 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Google\Google Media Server\GoogleMediaServer.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Visioneer\OneTouch 4.0\OtService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Media Server\GoogleMediaScanner.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\hpbpro.exe
C:\WINDOWS\system32\hpboid.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Walter Hartman\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page =
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080528
uSearch Bar =
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080528
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchAssistant =
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Media Scanner] "c:\program files\google\google media server\GoogleMediaScanner.exe"
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\walter~1\applic~1\mozilla\firefox\profiles\6wh0r5mu.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2319505&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Surf Canyon
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en&source=iglk
FF - prefs.js: keyword.URL - hxxp://www.ask.com/web?&o=13048&l=dis&q=
FF - component: c:\documents and settings\walter hartman\application data\mozilla\firefox\profiles\6wh0r5mu.default\extensions\piclens@cooliris.com\components\cooliris.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\walter hartman\application data\mozilla\firefox\profiles\6wh0r5mu.default\extensions\{0ffcc8d1-8198-4b2f-9a96-2b4d4a65ecc9}\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\documents and settings\walter hartman\application data\mozilla\firefox\profiles\6wh0r5mu.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll
FF - plugin: c:\documents and settings\walter hartman\application data\mozilla\firefox\profiles\6wh0r5mu.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
FF - plugin: c:\documents and settings\walter hartman\application data\mozilla\plugins\npcoolirisplugin.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npRLCT4Player.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-4 214664]
R2 Google MediaServer;Google MediaServer;c:\program files\google\google media server\GoogleMediaServer.exe [2009-7-18 622080]
R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2004-8-10 14336]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-12-2 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-12-2 144704]
R2 vnccom;vnccom;c:\windows\system32\drivers\vnccom.SYS [2008-10-25 6016]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-12-2 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-9-30 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-9-30 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-9-30 40552]
S2 0152511259758445mcinstcleanup;McAfee Application Installer Cleanup (0152511259758445);c:\docume~1\walter~1\locals~1\temp\015251~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\walter~1\locals~1\temp\015251~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S2 gupdate1c98584bd963f4c;Google Update Service (gupdate1c98584bd963f4c);c:\program files\google\update\GoogleUpdate.exe [2009-2-2 133104]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-5-28 30192]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-9-30 34248]
S3 P1120VID;Creative WebCam NX Ultra;c:\windows\system32\drivers\P1120Vid.sys [2004-1-12 1252474]

=============== Created Last 30 ================

2009-12-02 13:01:39 7959 ----a-w- c:\windows\system32\Config.MPF
2009-12-02 12:54:17 120136 ----a-w- c:\windows\system32\drivers\Mpfp.sys
2009-12-02 12:53:21 0 d-----w- c:\program files\common files\McAfee
2009-12-02 12:53:17 0 d-----w- c:\program files\McAfee.com
2009-12-02 12:53:04 0 d-----w- c:\program files\McAfee
2009-12-02 02:51:55 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-12-02 02:51:55 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-12-02 02:33:47 0 d-sha-r- C:\autorun.inf
2009-12-02 01:25:21 0 d-----w- c:\windows\system32\wbem\Repository
2009-12-02 01:25:05 0 d-----w- c:\windows\49FA793C785E47E993DFBD442B0B45D1.TMP
2009-12-02 01:03:04 0 d-----w- c:\program files\Trend Micro
2009-12-01 22:07:10 0 d-----w- c:\program files\SUPERAntiSpyware
2009-12-01 22:07:10 0 d-----w- c:\docume~1\walter~1\applic~1\SUPERAntiSpyware.com
2009-12-01 04:56:05 0 d-----w- c:\docume~1\alluse~1\applic~1\SITEguard
2009-12-01 04:54:03 0 d-----w- c:\program files\common files\iS3
2009-12-01 04:54:01 0 d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-11-28 03:23:32 50688 ----a-w- c:\windows\system32\ff_acm.acm
2009-11-28 03:23:30 0 d-----w- c:\program files\ffdshow
2009-11-26 16:16:40 0 d-----w- c:\docume~1\walter~1\applic~1\uTorrent
2009-11-19 13:06:01 12 ----a-w- c:\windows\NetOps07.doc
2009-11-17 18:22:00 0 d-----w- c:\windows\Performance
2009-11-17 18:21:27 0 d-----w- c:\program files\Microsoft Windows 7 Upgrade Advisor
2009-11-17 18:15:55 0 d-----w- c:\program files\Microsoft Calculator Plus
2009-11-17 18:00:22 0 d-----w- C:\DECCHECK
2009-11-09 01:45:39 0 d-----w- c:\program files\common files\xing shared
2009-11-05 21:23:59 1564868 ----a-w- c:\windows\system32\WINSP.MB
2009-11-05 21:23:04 0 d-----w- c:\docume~1\alluse~1\applic~1\TVU Networks
2009-11-05 21:21:36 0 d-----w- c:\windows\system32\TVUAx
2009-11-05 17:55:05 0 d-----w- c:\program files\iPod
2009-11-05 17:55:00 0 d-----w- c:\program files\iTunes
2009-11-04 21:54:12 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys

==================== Find3M ====================

2009-12-02 16:48:04 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-12-02 16:48:04 96512 ----a-w- c:\windows\system32\dllcache\atapi.sys
2009-11-19 23:49:52 84552 ----a-w- c:\docume~1\walter~1\applic~1\GDIPFONTCACHEV1.DAT
2009-11-09 01:45:14 499712 ----a-w- c:\windows\system32\msvcp71.dll
2009-11-09 01:45:14 348160 ----a-w- c:\windows\system32\msvcr71.dll
2009-11-04 21:54:12 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-11-04 21:54:12 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-11-04 21:54:12 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-10-21 11:27:37 58020 ---ha-w- c:\windows\system32\mlfcache.dat
2009-10-21 04:08:54 3598336 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-09-25 16:41:26 856064 ----a-w- c:\windows\system32\divx_xx0c.dll
2009-09-25 16:41:26 856064 ----a-w- c:\windows\system32\divx_xx07.dll
2009-09-25 16:41:26 847872 ----a-w- c:\windows\system32\divx_xx0a.dll
2009-09-25 16:41:26 843776 ----a-w- c:\windows\system32\divx_xx16.dll
2009-09-25 16:41:26 839680 ----a-w- c:\windows\system32\divx_xx11.dll
2009-09-25 16:41:26 696320 ----a-w- c:\windows\system32\DivX.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-01-24 19:53:26 10458 ----a-w- c:\program files\INSTALL.LOG
2001-11-05 14:30:50 165376 ----a-w- c:\program files\UNWISE.EXE

============= FINISH: 12:59:37.79 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,257 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:10:01 PM

Posted 16 December 2009 - 06:45 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 21 December 2009 - 06:11 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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