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ComboFix Log


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2 replies to this topic

#1 Anthony.Van

Anthony.Van

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  • 1 posts
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  • Local time:02:35 PM

Posted 02 December 2009 - 10:57 AM

ComboFix 09-12-01.01 - Owner 12/02/2009 9:35.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.680 [GMT -6:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
AV: avast! antivirus 4.8.1351 [VPS 091130-1] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Owner\Local Settings\Application Data\gwrdah
c:\documents and settings\Owner\Local Settings\Application Data\gwrdah\wxpjsysguard.exe
c:\recycler\S-1-5-21-1882346806-2441037523-2780093267-1003
c:\windows\system32\config\systemprofile\Start Menu\Programs\Windows Police Pro
c:\windows\system32\config\systemprofile\Start Menu\Programs\Windows Police Pro\Windows Police Pro.lnk
c:\windows\system32\images
c:\windows\system32\images\i1.gif
c:\windows\system32\images\i2.gif
c:\windows\system32\images\i3.gif
c:\windows\system32\images\j1.gif
c:\windows\system32\images\j2.gif
c:\windows\system32\images\j3.gif
c:\windows\system32\images\jj1.gif
c:\windows\system32\images\jj2.gif
c:\windows\system32\images\jj3.gif
c:\windows\system32\images\l1.gif
c:\windows\system32\images\l2.gif
c:\windows\system32\images\l3.gif
c:\windows\system32\images\pix.gif
c:\windows\system32\images\t1.gif
c:\windows\system32\images\t2.gif
c:\windows\system32\images\up1.gif
c:\windows\system32\images\up2.gif
c:\windows\system32\images\w1.gif
c:\windows\system32\images\w11.gif
c:\windows\system32\images\w2.gif
c:\windows\system32\images\w3.gif
c:\windows\system32\images\w3.jpg
c:\windows\system32\images\wt1.gif
c:\windows\system32\images\wt2.gif
c:\windows\system32\images\wt3.gif
c:\windows\system32\ps2.bat
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2009-11-02 to 2009-12-02 )))))))))))))))))))))))))))))))
.

2009-12-02 07:12 . 2009-12-02 07:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-02 07:12 . 2009-12-02 07:13 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-11-18 23:13 . 2009-11-18 23:13 -------- d--h--w- c:\windows\PIF
2009-11-09 23:00 . 2009-11-09 23:00 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-30 20:17 . 2009-10-13 04:16 -------- d-----w- c:\documents and settings\Owner\Application Data\vlc
2009-11-25 22:07 . 2009-10-22 22:37 -------- d-----w- c:\program files\uCertify
2009-11-24 20:28 . 2009-08-17 21:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-11-20 04:42 . 2009-10-06 05:57 -------- d-----w- c:\documents and settings\Owner\Application Data\uTorrent
2009-11-20 00:21 . 2007-09-26 06:24 -------- d-----w- c:\documents and settings\Owner\Application Data\AdobeUM
2009-11-09 03:12 . 2009-10-16 02:43 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2009-10-19 17:37 . 2008-07-04 10:27 -------- d-----w- c:\documents and settings\Owner\Application Data\Apple Computer
2009-10-16 02:46 . 2009-10-16 02:45 -------- d-----w- c:\program files\iTunes
2009-10-16 02:46 . 2009-10-16 02:45 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-10-16 02:45 . 2009-10-16 02:45 -------- d-----w- c:\program files\iPod
2009-10-16 02:45 . 2009-10-16 02:43 -------- d-----w- c:\program files\Common Files\Apple
2009-10-16 02:45 . 2009-10-16 02:44 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-10-16 02:45 . 2009-10-16 02:45 -------- d-----w- c:\program files\Bonjour
2009-10-16 02:45 . 2004-05-12 11:25 -------- d-----w- c:\program files\QuickTime
2009-10-16 02:44 . 2009-10-16 02:44 -------- d-----w- c:\program files\Apple Software Update
2009-10-16 01:46 . 2009-10-16 01:46 -------- d-----w- c:\program files\AL-1000
2009-10-16 01:41 . 2004-08-28 19:15 70720 ----a-w- c:\documents and settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-16 01:41 . 2009-10-16 01:28 104156 ----a-w- c:\windows\hpoins04.dat
2009-10-16 01:37 . 2004-05-12 09:27 -------- d-----w- c:\program files\HP
2009-10-16 01:35 . 2009-10-16 01:35 -------- d-----w- c:\program files\Common Files\HP
2009-10-16 01:34 . 2004-05-12 11:05 -------- d-----w- c:\program files\Hewlett-Packard
2009-10-16 01:34 . 2004-05-12 09:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Hewlett-Packard
2009-10-16 01:34 . 2009-10-16 01:34 45056 ----a-r- c:\documents and settings\Owner\Application Data\Microsoft\Installer\{457791C5-D702-4143-A7B2-2744BE9573F2}\NewShortcut1_5B69D3033CA54B39B5ECE7D051297E77.exe
2009-10-13 04:11 . 2009-10-13 04:11 -------- d-----w- c:\documents and settings\Owner\Application Data\Media Player Classic
2009-10-13 04:11 . 2009-10-13 04:10 -------- d-----w- c:\program files\K-Lite Codec Pack
2009-10-13 04:07 . 2009-10-13 04:07 -------- d-----w- c:\program files\VideoLAN
2009-10-10 13:24 . 2009-08-17 21:55 -------- d-----w- c:\program files\MSBuild
2009-10-10 13:24 . 2009-10-10 13:24 -------- d-----w- c:\program files\Reference Assemblies
2009-10-09 04:27 . 2007-04-23 05:59 -------- d-----w- c:\documents and settings\Owner\Application Data\U3
2009-10-09 02:17 . 2004-05-12 11:06 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-10-09 02:09 . 2009-10-09 02:09 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Drivers HeadQuarters
2009-10-09 02:03 . 2009-10-09 02:02 -------- d-----w- c:\documents and settings\Owner\Application Data\GetRightToGo
2009-10-09 01:56 . 2009-10-09 01:56 -------- d-----w- c:\documents and settings\Owner\Application Data\Motive
2009-10-09 01:24 . 2009-10-09 00:46 -------- d-----w- c:\program files\Carambis
2009-10-06 05:58 . 2009-10-06 05:58 -------- d-----w- c:\program files\uTorrent
2009-09-30 16:17 . 2009-09-30 16:17 0 ----a-w- c:\windows\nsreg.dat
2009-09-26 19:19 . 2009-09-26 19:19 557328 ----a-w- c:\windows\system32\Dao360.dll
2009-09-21 22:09 . 2009-09-21 22:09 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.1.8\SetupAdmin.exe
2009-09-11 14:18 . 2004-06-07 22:27 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 19:54 . 2009-09-22 02:33 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 19:53 . 2009-09-22 02:33 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-06 22:02 . 2004-05-12 06:24 81603 ----a-w- c:\windows\PCHealth\HelpCtr\OfflineCache\index.dat
2009-09-06 22:00 . 2009-09-06 22:00 36864 ----a-w- c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Pavilion\XPHNABS4EN\plugin\bin\jsharpde\gnu.dll
2009-09-06 22:00 . 2009-09-06 22:00 307200 ----a-w- c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Pavilion\XPHNABS4EN\plugin\bin\pchnotify.exe
2009-09-06 22:00 . 2009-09-06 22:00 3072 ----a-w- c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Pavilion\XPHNABS4EN\plugin\bin\jsharpde\pchealthde.exe
2009-09-06 22:00 . 2009-09-06 22:00 159744 ----a-w- c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Pavilion\XPHNABS4EN\plugin\bin\PCHButton.exe
2009-09-06 22:00 . 2009-09-06 22:00 213089 ----a-w- c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Pavilion\XPHNABS4EN\plugin\bin\jsharpde\motive.zip
2009-09-06 22:00 . 2009-09-06 22:00 155877 ----a-w- c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Pavilion\XPHNABS4EN\plugin\bin\jsharpde\js.zip
2009-09-06 22:00 . 2009-09-06 22:00 77824 ----a-w- c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Pavilion\XPHNABS4EN\plugin\bin\WinVerifyTrust.dll
2009-09-06 22:00 . 2009-09-06 22:00 77824 ----a-w- c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Pavilion\XPHNABS4EN\plugin\bin\FDIWrapper.dll
2009-09-06 22:00 . 2009-09-06 22:00 49152 ----a-w- c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Pavilion\XPHNABS4EN\plugin\bin\jsharpde\hwinv.dll
2009-09-06 22:00 . 2009-09-06 22:00 315392 ----a-w- c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Pavilion\XPHNABS4EN\plugin\bin\jsharpde\pchmsxml.dll
2009-09-04 21:03 . 2004-05-12 06:16 58880 ----a-w- c:\windows\system32\msasn1.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"HPHUPD05"="c:\program files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" [2003-08-21 49152]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-12 61440]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-14 233472]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2004-02-24 3026944]
"PS2"="c:\windows\system32\ps2.exe" [2002-10-16 81920]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-08-17 81000]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2004-02-12 49152]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2004-05-12 241664]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2004-06-29 88363]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2004-02-24 753664]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
AL-1000 Status Monitor.lnk - c:\program files\AL-1000\engss.exe [2009-10-15 77824]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-5-28 241664]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-5-28 53248]
Updates from HP.lnk - c:\program files\Updates from HP\137903\Program\BackWeb-137903.exe [2004-5-12 16384]
Wireless USB 2.0 WLAN Card Utility.lnk - c:\program files\Dell Wireless\PRISMCFG.exe [2009-9-7 917611]

[HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^IMStart.lnk]
path=c:\documents and settings\Owner\Start Menu\Programs\Startup\IMStart.lnk
backup=c:\windows\pss\IMStart.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Updates from HP\\137903\\Program\\BackWeb-137903.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\taskmgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [8/24/2009 9:06 PM 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [8/24/2009 9:06 PM 20560]
S2 gupdate1ca303b1c16c15c;Google Update Service (gupdate1ca303b1c16c15c);c:\program files\Google\Update\GoogleUpdate.exe [9/7/2009 10:16 PM 133104]
S3 WLAN(WLAN);802.11b+g USB Wireless LAN Adapter Driver(WLAN);c:\windows\system32\drivers\ZD1211U.sys [8/21/2009 5:30 PM 258560]
S3 ZDBRGSYS;ZDBRGSYS NDIS Protocol Driver;c:\windows\system32\ZDBRGSYS.sys [8/21/2009 5:30 PM 19200]
S4 PRISMSVC;PRISMSVC;c:\windows\system32\PRISMSVC.exe [9/7/2009 4:07 PM 57344]
.
Contents of the 'Scheduled Tasks' folder

2009-11-30 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2009-12-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-08 04:15]

2009-12-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-08 04:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://espn.go.com/college-football/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\fqb5vmnv.default\
FF - plugin: c:\program files\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPOJI610.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-BackupNotify - c:\program files\HP\Digital Imaging\bin\backupnotify.exe
HKCU-Run-fdqgvppf - c:\documents and settings\Owner\Local Settings\Application Data\gwrdah\wxpjsysguard.exe
HKLM-Run-AutoTBar - System32\Wbem;c:\python22;c:\Program Files\PC-Doctor for Windows\servicesAUTOTBAR.EXE
HKLM-Run-fdqgvppf - c:\documents and settings\Owner\Local Settings\Application Data\gwrdah\wxpjsysguard.exe
HKLM-Run-VTTimer - VTTimer.exe
AddRemove-KBD - c:\hp\KBD\KBD.EXE uninstalled
AddRemove-NVIDIA Display Driver - c:\windows\System32\nvudisp.exe Uninstall
AddRemove-NVIDIA Ethernet Driver - c:\windows\System32\nvuenet.exe Uninstall
AddRemove-PS2 - c:\windows\system32\ps2.exe uninstall
AddRemove-uCertify M70-270 - c:\program files\uCertify\uninstall.exe
AddRemove-{98E8A2EF-4EAE-43B8-A172-74842B764777} - c:\program files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe REMOVEALL



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-02 09:41
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,c4,3a,ea,3a,b2,e6,7f,4f,8e,55,d4,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,c4,3a,ea,3a,b2,e6,7f,4f,8e,55,d4,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2592)
c:\windows\system32\WININET.dll
c:\windows\system32\nView.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\nvwddi.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Alwil Software\Avast4\ashServ.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\System32\nvsvc32.exe
c:\windows\system32\PRISMSVR.EXE
c:\windows\system32\rundll32.exe
c:\program files\HP\Digital Imaging\bin\hpqgalry.exe
c:\windows\system32\HPZipm12.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-12-02 09:47 - machine was rebooted
ComboFix-quarantined-files.txt 2009-12-02 15:47

Pre-Run: 169,334,304,768 bytes free
Post-Run: 169,869,856,768 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - 12A7A143695D5B7E6E53D06953CFEC38





I apologize if this is the wrong location to post.

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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,831 posts
  • ONLINE
  •  
  • Gender:Female
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  • Local time:09:35 PM

Posted 16 December 2009 - 06:41 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 21 December 2009 - 06:27 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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