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TaskManager not working


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2 replies to this topic

#1 ABarryC

ABarryC

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Posted 02 December 2009 - 02:13 AM

When I try to run TaskManager from Ctrl-Alt-Del, the menu comes up, but when I select "taskManager" nothing happens. I have run my antivirus software and MBAM, both in normal operating condidtions and after rebooting from MSConfig and selecting "only necessary services". After rebooting with minimal services the TaskManager works normally. I am also able to run, in all normal situations, a "copy of TaskManager" downloaded from a help site. I was doing selective services add-ons, able to properly run TaskManager after successively loading the following services : DHCP Client, AVP, Windows Time, System Restore, Plug & PLay, TCPIP, AutoUpdates, Windows Management Instrumentation & Windows Management Instrumentation Driver Extensions, Application Management, ESET (services & start-up program), when I got tired and heard from my son-in-law, who highly reccommended ComboFix.
So I have now run ComboFix, but the original problem still exists. Here is the ComboFix Log.:

ComboFix 09-12-01.01 - Barry 12/02/2009 1:23.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1486 [GMT -5:00]
Running from: c:\documents and settings\Barry\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: ESET NOD32 Antivirus 4.0 *On-access scanning disabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
AV: Kaspersky Anti-Virus *On-access scanning disabled* (Outdated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Start Menu\Programs\Hotbar
c:\documents and settings\All Users\Start Menu\Programs\Hotbar\About Hotbar.lnk
c:\documents and settings\All Users\Start Menu\Programs\Hotbar\Hotbar Customer Support Center.lnk
c:\documents and settings\All Users\Start Menu\Programs\Hotbar\Hotbar Games!.lnk
c:\documents and settings\All Users\Start Menu\Programs\Hotbar\Hotbar Uninstall Instructions.lnk
c:\documents and settings\All Users\Start Menu\Programs\Hotbar\Hotbar Videos!.lnk
c:\documents and settings\All Users\Start Menu\Programs\Hotbar\Reset Cursor.lnk
c:\documents and settings\All Users\Start Menu\Programs\Hotbar\Weather.lnk
c:\documents and settings\Barry\Application Data\Hotbar
c:\documents and settings\Barry\Application Data\Hotbar\Weather\history
c:\documents and settings\Barry\Application Data\Hotbar\Weather\Weather_XML\Default
c:\documents and settings\Barry\Application Data\Hotbar\Weather\Weather_XML\Genera1
c:\documents and settings\Barry\Application Data\Hotbar\Weather\Weather_XML\General
c:\documents and settings\Barry\Application Data\Hotbar\Weather\WeatherDPA\Links
c:\documents and settings\Barry\Application Data\Hotbar\Weather\WeatherDPA\Weather_XML\Display
c:\documents and settings\Barry\Application Data\Hotbar\Weather\WeatherDPA\Weather_XML\Loading
c:\documents and settings\Barry\Application Data\Hotbar\Weather\WeatherDPA\Weather_XML\screen2
c:\documents and settings\Barry\Application Data\Hotbar\Weather\WeatherDPA\WeatherPreferences
c:\documents and settings\Barry\Application Data\Hotbar\Weather\WeatherStartup.xml
c:\documents and settings\Barry\Application Data\inst.exe
c:\documents and settings\Barry\Application Data\WeatherDPA
c:\documents and settings\My Documents\backup.reg
c:\documents and settings\My Documents\backupnew.reg
C:\LOG.TXT
c:\windows\system32\sn.txt
F:\autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_OREANS32
-------\Legacy_TDSSSERV


((((((((((((((((((((((((( Files Created from 2009-11-02 to 2009-12-02 )))))))))))))))))))))))))))))))
.

2009-12-01 00:13 . 2009-12-01 00:13 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\ESET
2009-11-30 05:46 . 2009-11-30 05:46 -------- d-----w- c:\documents and settings\Barry\Local Settings\Application Data\ESET
2009-11-30 05:33 . 2009-11-30 05:33 -------- d-----w- c:\program files\ESET
2009-11-30 05:33 . 2009-11-30 05:33 -------- d-----w- c:\documents and settings\All Users\Application Data\ESET
2009-11-30 05:28 . 2009-10-16 17:13 1115392 ----a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-11-30 03:59 . 2009-11-30 03:59 1839984 ----a-w- C:\HousecallLauncher.exe
2009-11-27 22:20 . 2009-11-30 18:00 -------- d-----w- c:\program files\Panda Security
2009-11-27 22:11 . 2009-11-27 22:11 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2009-11-27 19:29 . 2009-11-27 19:30 590 ----a-w- C:\TaskManager.reg
2009-11-27 19:22 . 2008-04-14 09:42 135680 ----a-w- c:\windows\system32\Copy_of_Taskmgr.exe
2009-11-25 18:38 . 2009-11-26 23:13 -------- d-----w- c:\documents and settings\All Users\Application Data\HotbarSA
2009-11-18 02:52 . 2009-11-18 02:52 -------- d-----w- c:\documents and settings\Barry\Local Settings\Application Data\AVG Security Toolbar
2009-11-18 02:51 . 2009-11-30 05:28 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-11-18 02:29 . 2009-11-18 02:29 -------- d-----w- c:\documents and settings\Barry\Application Data\AVGTOOLBAR
2009-11-18 01:37 . 2009-11-18 01:37 -------- d-----w- c:\documents and settings\Barry\Application Data\AVG8
2009-11-18 01:36 . 2009-11-18 02:42 -------- d-----w- c:\program files\AVG
2009-11-18 01:12 . 2009-11-27 22:11 30104 ----a-w- c:\windows\system32\drivers\avgfwdx.sys
2009-11-18 01:12 . 2009-11-18 01:12 50968 ----a-w- c:\windows\system32\avgfwdx.dll
2009-11-18 01:06 . 2009-11-18 01:06 167936 ----a-w- c:\windows\ARkW8.exe
2009-11-18 00:31 . 2009-11-18 00:31 167936 ----a-w- c:\windows\IB2I35MWy7.exe
2009-11-18 00:03 . 2009-11-18 00:03 -------- d-----w- C:\EmergencyUtils
2009-11-17 20:34 . 2009-11-18 01:06 -------- d-----w- c:\windows\system32\drivers\sysmgr
2009-11-13 20:11 . 2009-11-13 20:11 -------- d-----w- c:\windows\Performance
2009-11-11 23:55 . 2009-11-11 23:55 -------- d-----w- c:\documents and settings\Barry\Local Settings\Application Data\Nero
2009-11-10 22:50 . 2009-11-12 00:03 -------- d-----w- c:\documents and settings\Barry\Application Data\Nero
2009-11-10 22:37 . 2009-11-10 22:37 -------- d-----w- c:\program files\Windows Sidebar
2009-11-10 22:33 . 2009-11-10 22:44 -------- d-----w- c:\program files\Common Files\Nero
2009-11-10 22:33 . 2009-11-10 22:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Nero
2009-11-09 05:37 . 2009-12-02 06:03 -------- d-----w- c:\documents and settings\Barry\Application Data\vlc
2009-11-06 20:00 . 2009-11-06 22:18 -------- d-----w- c:\program files\Graboid
2009-11-02 22:12 . 2009-11-02 22:12 -------- d-----w- c:\windows\system32\wbem\Repository

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-01 16:22 . 2008-01-12 07:03 -------- d-----w- c:\documents and settings\Barry\Application Data\uTorrent
2009-11-30 17:39 . 2009-08-14 23:39 -------- d-----w- c:\program files\PhoneTools
2009-11-30 05:46 . 2009-05-01 18:39 -------- d-----w- c:\program files\Boilsoft Video Joiner
2009-11-24 04:13 . 2009-06-11 03:33 -------- d-----w- c:\documents and settings\Barry\Application Data\dvdcss
2009-11-20 16:39 . 2009-07-14 05:49 -------- d-----w- c:\program files\AllToAVI
2009-11-13 20:10 . 2009-10-22 21:42 -------- d-----w- c:\program files\Microsoft Windows 7 Upgrade Advisor
2009-11-11 21:24 . 2009-08-27 20:36 -------- d-----w- c:\program files\Foxit Software
2009-11-10 22:38 . 2008-01-04 20:47 -------- d-----w- c:\program files\Nero
2009-10-20 21:14 . 2008-01-08 00:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-09-29 18:05 . 2009-09-29 18:05 96408 ----a-w- c:\windows\system32\drivers\epfwtdir.sys
2009-09-29 18:02 . 2009-09-29 18:02 108792 ----a-w- c:\windows\system32\drivers\ehdrv.sys
2009-09-29 17:56 . 2009-09-29 17:56 116008 ----a-w- c:\windows\system32\drivers\eamon.sys
2009-09-19 16:46 . 2008-09-07 16:46 4045528 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-09-10 18:54 . 2008-08-27 17:04 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 18:53 . 2008-08-27 17:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2008-09-27 18:44 . 2008-09-27 18:44 23 --sha-w- c:\windows\system32\bafecdc1_r.dll
2008-02-26 15:36 . 2008-02-14 19:35 848 --sha-w- c:\windows\system32\KGyGaAvL.sys
2008-09-30 19:08 . 2008-01-27 07:58 65660704 --sha-w- c:\windows\system32\drivers\fidbox.dat
2008-09-30 19:08 . 2008-01-27 07:58 1962784 --sha-w- c:\windows\system32\drivers\fidbox2.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"3c1807pd"="c:\windows\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd" [X]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2009-09-29 2054360]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2005-08-11 249856]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" - c:\windows\KHALMNPR.Exe [2008-02-29 76304]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableCAD"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn]
2008-05-02 06:42 72208 ----a-w- c:\program files\Common Files\Logitech\Bluetooth\LBTWLgn.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0sprestrt\0sprestrt\0sprestrt

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVP

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"UMWdf"=3 (0x3)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\eMule\\eMule0.49b\\emule.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\eMule\\emule.exe"=
"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
"c:\\WINDOWS\\system32\\mmc.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"13655:TCP"= 13655:TCP:eMule
"23271:UDP"= 23271:UDP:eMule
"24716:TCP"= 24716:TCP:uTorrent
"24716:UDP"= 24716:UDP:uTorrent
"1583:TCP"= 1583:TCP:Pervasive DBEngine
"3351:TCP"= 3351:TCP:Pervasive DBEngine
"192:TCP"= 192:TCP:192.168.2.1

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [9/29/2009 1:02 PM 108792]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [9/29/2009 1:05 PM 96408]
R2 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [9/29/2009 1:03 PM 735960]
R2 WDI;Windows Device Instrumentation;"c:\windows\system32\drivers\sysmgr\svchost.exe" [11/17/2009 3:34 PM 167936]
S3 EraserUtilDrv10822;EraserUtilDrv10822; [x]
S3 klim5;klim5;c:\windows\system32\DRIVERS\klim5.sys --> c:\windows\system32\DRIVERS\klim5.sys [?]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{21551A31-41DA-E83C-0207-080407040603}]
c:\windows\system32\explore.exe
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
IE: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
DPF: {0F7A9297-7268-11D1-B81A-00A076C01B0A} - hxxp://www.registrefoncier.gouv.qc.ca/Sirf/Script/14_05_04/CPCViewAX/CpcViewAX.cab
FF - ProfilePath - c:\documents and settings\Barry\Application Data\Mozilla\Firefox\Profiles\t44xzzfq.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://ca.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_ca&p=
FF - plugin: c:\program files\Mozilla Firefox\plugins\npclntax_HotbarSA.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npOGAPlugin.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
.
------- File Associations -------
.
txtfile=c:\windows\notepad.exe %1
.
- - - - ORPHANS REMOVED - - - -

URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
BHO-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-USRpdA - (no file)
AddRemove-KB923789 - c:\windows\system32\MacroMed\Flash\genuinst.exe
AddRemove-Nero - Burning Rom!UninstallKey - c:\program files\Nero\Nero 7\\nero\uninstall\UNNERO.exe
AddRemove-Tweak UI 2.10 - c:\windows\system32\mshta.exe res://c:\windows\system32\TweakUI.exe/uninstall.hta
AddRemove-XviD - c:\program files\XviD\UninstXviD.exe
AddRemove-_{83FBD495-DDF6-4C8D-92D6-10261DD6F6A3} - c:\program files\WordPerfect Office X3\Cabs\MSILauncher.exe {83FBD495-DDF6-4C8D-92D6-10261DD6F6A3}
AddRemove-{14FA6DD9-92ED-493D-A937-81A78870E08A}_is1 - c:\program files\Free Video Joiner\unins000.exe
AddRemove-{8e7d4648-50b1-4615-b86c-59fab38c369f} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe REMOVESERIALNUMBER=9M03-7790-HW2E-4109-4680-6H27-P4E5-AXE3
AddRemove-{ea12a9bf-b2b8-4593-a4b0-65091478ac5c} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe REMOVESERIALNUMBER=9M03-01A1-PCX7-K31A-8A94-98PT-KT2E-522A



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-02 01:30
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(736)
c:\windows\system32\klogon.dll
c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
c:\program files\common files\logitech\bluetooth\LBTServ.dll

- - - - - - - > 'explorer.exe'(4056)
c:\windows\system32\WININET.dll
c:\program files\Logitech\SetPoint\lgscroll.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\drivers\sysmgr\init\svchost.exe
c:\windows\SYSTEM32\3cmlink.exe
c:\windows\SYSTEM32\3cshtdwn.exe
c:\windows\SYSTEM32\3cmlink.exe
c:\program files\Logitech\SetPoint\SetPoint.exe
c:\program files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
.
**************************************************************************
.
Completion time: 2009-12-02 01:33 - machine was rebooted
ComboFix-quarantined-files.txt 2009-12-02 06:33

Pre-Run: 151,395,360,768 bytes free
Post-Run: 151,974,424,576 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

Current=3 Default=3 Failed=0 LastKnownGood=7 Sets=1,2,3,4,5,6,7
- - End Of File - - C1130D1E4FD754142FF96F8C94EC6071

In case this is relevant, on exiting from Outlook 2007, I am asked if I want to archive my files, but it does not work. Also there were no available Windows restore points available. I have just created a new only after running ComboFix, but do not know if it will stick, as I have not rebooted.

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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,204 posts
  • ONLINE
  •  
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Posted 16 December 2009 - 06:38 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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Posted 21 December 2009 - 06:32 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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