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Virtumonde infection.


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#1 jesuspaddle

jesuspaddle

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Posted 02 December 2009 - 01:28 AM

Hi. I'm a poor slob running Vista 64. Its got Spybot S&D Tea Timer. My UAC is off since it was constantly asking me to okay things; I use an RME Fireface audio app amongst other things and so with UAC on every time I start my system it needs to be told 2 dozen programs are okay to run - maybe it was worth it, but Tea Timer does a pretty good job and at least Tea Timer is tailorable - it remembers what you've chosen to okay. It actually does this for you!! (Bill Gates try and keep up - this is amazing, unfathomable technology that you could have never thought of - yeah, right Mr. Back Door Bill). As from the Title of this post I've been exposed to a Virtumonde infection as of last night. I have seen a few load fail errors pop up (without me loading anything) since nod32 found and quarantined (and I deleted) the virtumonde.nax (gotten from an old install file I had on CD) along with about six files it had created. I have rebooted, and just got another error, which indicated a message did not go through, and since I'm not sure what that is I thought I would post a log here for the first time.

I should note that this kinda thing happened to me before (Virtumonde but a different one maybe - on a different computer, that didn't get exposed to the same file), and I realized Spybot was being prevented from functioning. I uninstalled Spybot and to my amazement a new version of Spybot appeared.

I could not believe my senses, so I made a test where I created a pristine version of Spybot as backup, uninstalled SPybot, deleted all traces from the program files, and then rebooted, and compared the saved version with the one that miraculously appeared. Is this common for Virtumonde and Spybot? I've not found a reference to it online. These guys go all out, or maybe I'm completely losing it and schitzoid. But what I believe I observed is that the version that appeared had a screensaver file in it with a string of virus looking letters. I don't think this screensaver file is part of Spybot - this deletion and rebirth of Spybot happened about a year ago.

Anyway, that (Spybot Clone thang) may be happening again on this new computer with this new version of Virtumonde; at least I have a weird virus looking screensaver file (JFQKHDFQKEZ.scr) in the Spybot root folder. I haven't deleted it or anything, and don't assume its regenerating. I wasn't running Spybot originally on that machine, but Norton, and I think I may not be in as bad shape. Please accept my apologies, but I can't run the second tool mentioned in the above "read this topic", RootRepeal, since it says it won't work on 64 bit systems. I'll attach the 2 files from dds.

Thanks Kind Sirs

Attached Files


Edited by jesuspaddle, 02 December 2009 - 01:35 AM.


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#2 Elise

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Posted 16 December 2009 - 06:36 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

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Posted 21 December 2009 - 06:34 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft





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