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Suspected Malware infection for firefox


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13 replies to this topic

#1 kaxeryo

kaxeryo

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  • Local time:03:00 AM

Posted 01 December 2009 - 08:54 PM

I have noticed that in my Windows Task Manager, there is always a firefox.exe Image Name even when I do not have Firefox browser running. When I end process, it disappears and comes back moments later. I'm not very knowledgeable therefore, would greatly appreciate if you'd help me.

This is my DDS.txt log:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Adrianta at 9:27:26.23 on Wed 12/02/2009
Internet Explorer: 8.0.6001.18372 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1073 [GMT 8:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
C:\WINDOWS\system32\StacSV.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox 3.6 Beta 3\firefox.exe
C:\Documents and Settings\Adrianta\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://sg.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www1.ap.dell.com/content/default.aspx?c=sg&l=en&s=gen
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.1.0.19\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.1.0.19\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Dell QuickSet] c:\program files\dell\quickset\Quickset.exe
mRun: [Sony Ericsson PC Suite] "c:\program files\sony ericsson\mobile2\application launcher\Application Launcher.exe" /startoptions
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {4C833081-D026-4FF8-968F-7EAB660D2FBA} - hxxp://download.tvants.com/pub/tvants/tvants1/win32/cab/tvants.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/EN-SG/a-UNO1/GAME_UNO1.cab
DPF: {5EC7C511-CD0F-42E6-830C-1BD9882F3458} - hxxp://download.ppstream.com/bin/powerplayer.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} - hxxp://download.sopcast.cn/download/SOPCORE.CAB
DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://game03.zylom.com/activex/zylomgamesplayer.cab
DPF: {C01170CC-AF05-46C3-88BC-2C120DCEE288} - hxxp://www.im.tv/IMTVPlayer.ocx
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: gemsafe - c:\program files\gemplus\gemsafe libraries\bin\WLEventNotify.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 wvauth
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\adrianta\applic~1\mozilla\firefox\profiles\lhcskr2r.default\
FF - prefs.js: browser.startup.homepage - hxxp://sg.yahoo.com/
FF - plugin: c:\documents and settings\adrianta\application data\mozilla\firefox\profiles\lhcskr2r.default\extensions\ietab@ip.cn\plugins\npCoralIETab.dll
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-11-24 161800]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-11-25 207280]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1101000.013\SymDS.sys [2009-11-26 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1101000.013\SymEFA.sys [2009-11-26 171056]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-24 333192]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-24 28424]
R1 AvgTdiX;AVG Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-24 360584]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20091104.001\BHDrvx86.sys [2009-11-5 524848]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1101000.013\cchpx86.sys [2009-11-26 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1101000.013\Ironx86.sys [2009-11-26 114736]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-19 79432]
R2 avg9emc;AVG E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-11-24 906520]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-24 285392]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2009-11-25 112592]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.1.0.19\ccSvcHst.exe [2009-11-26 126392]
R2 Wave UCSPlus;Wave UCSPlus;c:\windows\system32\dllhost.exe [2004-8-11 5120]
R3 DXEC01;DXEC01;c:\windows\system32\drivers\dxec01.sys [2006-11-2 97536]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-11-25 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20091111.001\IDSXpx86.sys [2009-11-25 329592]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\virusdefs\20091201.025\NAVENG.SYS [2009-12-2 84912]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\virusdefs\20091201.025\NAVEX15.SYS [2009-12-2 1323568]
R3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2008-6-20 18432]
R3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2008-6-20 14336]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-11-25 358600]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-11-25 1141200]

=============== Created Last 30 ================

2009-11-27 05:11:07 0 d-----w- c:\program files\ffdshow
2009-11-25 13:37:01 767952 ----a-w- c:\windows\BDTSupport.dll
2009-11-25 13:37:00 882 ----a-w- c:\windows\RegSDImport.xml
2009-11-25 13:37:00 880 ----a-w- c:\windows\RegISSImport.xml
2009-11-25 13:37:00 165840 ----a-w- c:\windows\PCTBDRes.dll
2009-11-25 13:37:00 1636304 ----a-w- c:\windows\PCTBDCore.dll
2009-11-25 13:37:00 149456 ----a-w- c:\windows\SGDetectionTool.dll
2009-11-25 13:37:00 131 ----a-w- c:\windows\IDB.zip
2009-11-25 13:37:00 1152470 ----a-w- c:\windows\UDB.zip
2009-11-25 13:33:13 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2009-11-25 13:33:13 229304 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-11-25 13:32:21 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-11-25 13:32:21 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2009-11-25 13:32:21 207280 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-11-25 13:31:56 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2009-11-25 13:31:56 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2009-11-25 13:31:43 0 d-----w- c:\program files\Spyware Doctor
2009-11-25 13:31:43 0 d-----w- c:\program files\common files\PC Tools
2009-11-25 13:31:43 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2009-11-25 13:31:43 0 d-----w- c:\docume~1\adrianta\applic~1\PC Tools
2009-11-25 12:50:12 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-11-25 12:50:12 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-11-25 12:50:12 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-11-25 12:50:12 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-11-25 12:50:12 0 d-----w- c:\program files\Symantec
2009-11-25 12:49:25 0 d-----w- c:\windows\system32\drivers\NIS
2009-11-25 12:49:23 0 d-----w- c:\program files\Norton Internet Security
2009-11-25 12:49:21 0 d-----w- c:\docume~1\alluse~1\applic~1\Norton
2009-11-25 12:49:06 0 d-----w- c:\program files\NortonInstaller
2009-11-25 12:49:06 0 d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-11-25 08:56:17 12568 ----a-w- c:\windows\system32\drivers\PROCEXP113.SYS
2009-11-25 08:42:54 0 d-----w- c:\program files\ClamWinPortable
2009-11-24 16:46:27 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-11-24 16:46:15 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira
2009-11-24 08:57:13 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2009-11-24 08:09:31 0 d-----w- c:\windows\pss
2009-11-24 02:26:23 0 d--h--w- C:\$AVG
2009-11-24 02:26:09 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-11-24 02:26:08 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-24 02:26:08 161800 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2009-11-24 02:26:02 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-24 02:25:58 0 d-----w- c:\windows\system32\drivers\Avg
2009-11-24 02:24:22 0 d-----w- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-11-24 02:23:43 0 d-----w- c:\program files\AVG
2009-11-24 02:23:37 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2009-11-23 01:42:40 0 d-----w- c:\program files\Mozilla Firefox 3.6 Beta 3
2009-11-14 01:12:12 0 d-----w- c:\docume~1\adrianta\applic~1\Uniblue
2009-11-10 15:08:24 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2009-11-10 15:08:24 69632 ----a-w- c:\windows\system32\QuickTime.qts
2009-11-06 04:00:34 3447864 ----a-w- c:\program files\Conquer.exe

==================== Find3M ====================

2009-11-25 13:01:35 15877284 ---ha-w- c:\docume~1\adrianta\applic~1\logs.dat
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2005-11-24 19:49:38 44544 ----a-w- c:\program files\ffvdub.vdf

============= FINISH: 9:28:19.67 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


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Posted 15 December 2009 - 06:24 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 kaxeryo

kaxeryo
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  • Local time:03:00 AM

Posted 16 December 2009 - 02:32 AM

During the time when I posted for help up till your reply, Norton Internet Security and AVG Anti-Virus did it's weekly computer scans. There is no longer anymore extra firefox.exe running in my Windows Task Manager however, AVG still detected traces of Malware. There seems to be some problem running the GMER, halfway through the scan, I had a blue screen saying this:

A problem has been detected. Problem seems to lie in the file named kxrdqpow.sys , PAGE_FAULT_IN_NONPAGED_AREA
Technical information:

*** Stop: 0x00000050 ( 0xEA92E000, 0x00000000, 0xA5396C3E, 0x00000001)
kxrdqpow.sys - Address A5396C3E base at A539600 DateStamp 4b274t8d


____________

This is the new DDS log and the attact.txt:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Adrianta at 19:34:46.34 on Tue 12/15/2009
Internet Explorer: 8.0.6001.18372 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.685 [GMT 8:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
C:\WINDOWS\system32\StacSV.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Windows Live\Mail\wlmail.exe
C:\Program Files\Conquer 2.0\Conquer.exe
C:\Program Files\Mozilla Firefox 3.6 Beta 3\firefox.exe
C:\Program Files\AVG\AVG9\avgui.exe
C:\Documents and Settings\Adrianta\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://sg.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www1.ap.dell.com/content/default.aspx?c=sg&l=en&s=gen
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.1.0.19\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.1.0.19\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\17.1.0.19\coIEPlg.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Dell QuickSet] c:\program files\dell\quickset\Quickset.exe
mRun: [Sony Ericsson PC Suite] "c:\program files\sony ericsson\mobile2\application launcher\Application Launcher.exe" /startoptions
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {4C833081-D026-4FF8-968F-7EAB660D2FBA} - hxxp://download.tvants.com/pub/tvants/tvants1/win32/cab/tvants.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/EN-SG/a-UNO1/GAME_UNO1.cab
DPF: {5EC7C511-CD0F-42E6-830C-1BD9882F3458} - hxxp://download.ppstream.com/bin/powerplayer.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} - hxxp://download.sopcast.cn/download/SOPCORE.CAB
DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://game03.zylom.com/activex/zylomgamesplayer.cab
DPF: {C01170CC-AF05-46C3-88BC-2C120DCEE288} - hxxp://www.im.tv/IMTVPlayer.ocx
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: gemsafe - c:\program files\gemplus\gemsafe libraries\bin\WLEventNotify.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 wvauth
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\adrianta\applic~1\mozilla\firefox\profiles\lhcskr2r.default\
FF - prefs.js: browser.search.selectedEngine - YouTube Video Search
FF - prefs.js: browser.startup.homepage - hxxp://sg.yahoo.com/
FF - prefs.js: network.proxy.ftp - proxy.singnet.com.sg
FF - prefs.js: network.proxy.ftp_port - 8080
FF - prefs.js: network.proxy.gopher - proxy.singnet.com.sg
FF - prefs.js: network.proxy.gopher_port - 8080
FF - prefs.js: network.proxy.http - proxy.singnet.com.sg
FF - prefs.js: network.proxy.http_port - 8080
FF - prefs.js: network.proxy.socks - proxy.singnet.com.sg
FF - prefs.js: network.proxy.socks_port - 8080
FF - prefs.js: network.proxy.ssl - proxy.singnet.com.sg
FF - prefs.js: network.proxy.ssl_port - 8080
FF - prefs.js: network.proxy.type - 1
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\adrianta\application data\mozilla\firefox\profiles\lhcskr2r.default\extensions\ietab@ip.cn\plugins\npCoralIETab.dll
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox 3.6 beta 3\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox 3.6 beta 3\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox 3.6 beta 3\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-11-24 161800]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-11-25 207280]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1101000.013\SymDS.sys [2009-11-26 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1101000.013\SymEFA.sys [2009-11-26 171056]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-24 333192]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-24 28424]
R1 AvgTdiX;AVG Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-24 360584]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20091104.001\BHDrvx86.sys [2009-11-5 524848]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1101000.013\cchpx86.sys [2009-11-26 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1101000.013\Ironx86.sys [2009-11-26 114736]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-19 79432]
R2 avg9emc;AVG E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-11-24 906520]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-24 285392]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2009-11-25 112592]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.1.0.19\ccSvcHst.exe [2009-11-26 126392]
R2 Wave UCSPlus;Wave UCSPlus;c:\windows\system32\dllhost.exe [2004-8-11 5120]
R3 DXEC01;DXEC01;c:\windows\system32\drivers\dxec01.sys [2006-11-2 97536]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-11-25 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20091211.001\IDSXpx86.sys [2009-12-15 329592]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\virusdefs\20091214.020\NAVENG.SYS [2009-12-15 84912]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\virusdefs\20091214.020\NAVEX15.SYS [2009-12-15 1323568]
R3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2008-6-20 18432]
R3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2008-6-20 14336]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-11-25 358600]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-11-25 1141200]

=============== Created Last 30 ================

2009-11-27 12:56:30 3447864 ----a-w- c:\program files\Conquer.exe
2009-11-27 05:11:07 0 d-----w- c:\program files\ffdshow
2009-11-25 13:37:01 767952 ----a-w- c:\windows\BDTSupport.dll
2009-11-25 13:37:00 882 ----a-w- c:\windows\RegSDImport.xml
2009-11-25 13:37:00 880 ----a-w- c:\windows\RegISSImport.xml
2009-11-25 13:37:00 165840 ----a-w- c:\windows\PCTBDRes.dll
2009-11-25 13:37:00 1636304 ----a-w- c:\windows\PCTBDCore.dll
2009-11-25 13:37:00 149456 ----a-w- c:\windows\SGDetectionTool.dll
2009-11-25 13:37:00 131 ----a-w- c:\windows\IDB.zip
2009-11-25 13:37:00 1152470 ----a-w- c:\windows\UDB.zip
2009-11-25 13:33:13 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2009-11-25 13:33:13 229304 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-11-25 13:32:21 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-11-25 13:32:21 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2009-11-25 13:32:21 207280 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-11-25 13:31:56 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2009-11-25 13:31:56 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2009-11-25 13:31:43 0 d-----w- c:\program files\Spyware Doctor
2009-11-25 13:31:43 0 d-----w- c:\program files\common files\PC Tools
2009-11-25 13:31:43 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2009-11-25 13:31:43 0 d-----w- c:\docume~1\adrianta\applic~1\PC Tools
2009-11-25 12:50:12 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-11-25 12:50:12 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-11-25 12:50:12 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-11-25 12:50:12 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-11-25 12:50:12 0 d-----w- c:\program files\Symantec
2009-11-25 12:49:25 0 d-----w- c:\windows\system32\drivers\NIS
2009-11-25 12:49:23 0 d-----w- c:\program files\Norton Internet Security
2009-11-25 12:49:21 0 d-----w- c:\docume~1\alluse~1\applic~1\Norton
2009-11-25 12:49:06 0 d-----w- c:\program files\NortonInstaller
2009-11-25 12:49:06 0 d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-11-25 08:56:17 12568 ----a-w- c:\windows\system32\drivers\PROCEXP113.SYS
2009-11-25 08:42:54 0 d-----w- c:\program files\ClamWinPortable
2009-11-24 16:46:27 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-11-24 16:46:15 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira
2009-11-24 08:57:13 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2009-11-24 08:09:31 0 d-----w- c:\windows\pss
2009-11-24 02:26:23 0 d--h--w- C:\$AVG
2009-11-24 02:26:09 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-11-24 02:26:08 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-24 02:26:08 161800 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2009-11-24 02:26:02 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-24 02:25:58 0 d-----w- c:\windows\system32\drivers\Avg
2009-11-24 02:24:22 0 d-----w- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-11-24 02:23:43 0 d-----w- c:\program files\AVG
2009-11-24 02:23:37 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2009-11-23 01:42:40 0 d-----w- c:\program files\Mozilla Firefox 3.6 Beta 3

==================== Find3M ====================

2009-11-25 13:01:35 15877284 ---ha-w- c:\docume~1\adrianta\applic~1\logs.dat
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 05:38:36 25088 ------w- c:\windows\system32\dllcache\httpapi.dll
2009-10-20 16:20:16 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-20 16:20:16 265728 ------w- c:\windows\system32\dllcache\http.sys
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-13 10:30:16 270336 ------w- c:\windows\system32\dllcache\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:19 149504 ------w- c:\windows\system32\dllcache\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:38:18 79872 ------w- c:\windows\system32\dllcache\raschap.dll
2009-10-10 20:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2005-11-24 19:49:38 44544 ----a-w- c:\program files\ffvdub.vdf

============= FINISH: 19:36:33.17 ===============

Attached Files


Edited by kaxeryo, 16 December 2009 - 03:06 AM.


#4 Elise

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Posted 16 December 2009 - 05:46 AM

Can you please try to run GMER in safe mode?

If you don't know how to get in safemode, just let me know :(

regards, Elise


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#5 kaxeryo

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Posted 17 December 2009 - 08:59 AM

By the way, I might be away for 2 to 3 days, so will post my next reply late. Here's the log for the Gmer scan:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2009-12-17 20:50:42
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\Adrianta\LOCALS~1\Temp\kxrdqpow.sys


---- System - GMER 1.0.15 ----

SSDT 88C65208 ZwAlertResumeThread
SSDT 88C76208 ZwAlertThread
SSDT 88CAE1B0 ZwAllocateVirtualMemory
SSDT 88BF71C8 ZwAssignProcessToJobObject
SSDT 89DD6BA0 ZwConnectPort
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateKey [0xB9E56E22]
SSDT 88C391F8 ZwCreateMutant
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateProcess [0xB9E37CDC]
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateProcessEx [0xB9E37ECE]
SSDT 88BE51F8 ZwCreateSymbolicLinkObject
SSDT 88CBB148 ZwCreateThread
SSDT 88C091B8 ZwDebugActiveProcess
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwDeleteKey [0xB9E57610]
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwDeleteValueKey [0xB9E578C4]
SSDT 88CB11F8 ZwDuplicateObject
SSDT 88CAA1B0 ZwFreeVirtualMemory
SSDT 88C4D1E0 ZwImpersonateAnonymousToken
SSDT 88C581E0 ZwImpersonateThread
SSDT 89DC33B8 ZwLoadDriver
SSDT 88CA61E8 ZwMapViewOfSection
SSDT 88C32128 ZwOpenEvent
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwOpenKey [0xB9E55B14]
SSDT 88CB71F8 ZwOpenProcess
SSDT 8A2101B8 ZwOpenProcessToken
SSDT 88C21208 ZwOpenSection
SSDT 88CB51F8 ZwOpenThread
SSDT 88BEE1F8 ZwProtectVirtualMemory
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwRenameKey [0xB9E57D30]
SSDT 88C81250 ZwResumeThread
SSDT 88CD2218 ZwSetContextThread
SSDT 88CA41B0 ZwSetInformationProcess
SSDT 88C1B1C8 ZwSetSystemInformation
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwSetValueKey [0xB9E570E2]
SSDT 88C2A1E0 ZwSuspendProcess
SSDT 88C9A1E0 ZwSuspendThread
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwTerminateProcess [0xB9E37982]
SSDT 88C4E220 ZwTerminateThread
SSDT 88DC7CB0 ZwUnmapViewOfSection
SSDT 88CAD1B0 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2D74 80504610 4 Bytes CALL 82D91076
? SYMDS.SYS The system cannot find the file specified. !
? SYMEFA.SYS The system cannot find the file specified. !

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device A5443D20

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Roxio)

---- EOF - GMER 1.0.15 ----

#6 Elise

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Posted 17 December 2009 - 09:52 AM

Hello kaxeryo,

MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


In your next reply, please include the following:
  • MBAM log

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 kaxeryo

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Posted 18 December 2009 - 12:36 AM

This is my Mbam log:

Malwarebytes' Anti-Malware 1.42
Database version: 3383
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18372

12/18/2009 1:28:11 PM
mbam-log-2009-12-18 (13-28-11).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 240268
Time elapsed: 3 hour(s), 4 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Adrianta\Application Data\logs.dat (Bifrose.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Adrianta\Local Settings\Temp\XxX.xXx (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\cd14fbbe-fcdf-40dd-87c3-5500c940d7d1.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\cd16a4ac-aadf-416c-8c94-307297d7b91e.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\cd16af3a-8800-4e24-a26b-b49e7c433b1d.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\cd1bef68-8d23-4174-ab43-ae0994c99813.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

#8 Elise

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Posted 18 December 2009 - 02:57 AM

How are things running now?

Do you still have the Firefox problem?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 kaxeryo

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Posted 18 December 2009 - 03:02 AM

It's gone. Thank you very much for your help !!!

#10 Elise

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Posted 18 December 2009 - 03:53 AM

Hello kaxeryo,

TWO ANTIVIRUS PROGRAMS
---------------------------------------
I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
  • False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
  • System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to add/remove in the control panel and remove either AVG or Norton. In this case I recommend to remove AVG, since you use also Nortons firewall and since Norton is a paid product.


UNINSTALL PROGRAMS
--------------------------------
Go to Start > Control Panel > Add or Remove Programs.

Remove the following programs, if they are present.
Java™ 6 Update 4
Java™ 6 Update 5
Java™ 6 Update 6
Java™ 6 Update 7

If you are unsure of how to use Add or Remove Programs, then please see this tutorial:
How To Remove An Installed Program From Your Computer


ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  • Push the Posted Image button.
  • Push Posted Image
In your next reply, please include the following:
  • ESET online scan results

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#11 kaxeryo

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Posted 18 December 2009 - 08:41 AM

I've uninstalled AVG and the 4 Java updates, and there is no ESET online scan log as no threat was detected.

#12 Elise

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Posted 18 December 2009 - 09:38 AM

Hello kaxeryo,

Unless you have any problems left, you are good to go!

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Delete DDS, GMER (this is a random named file) and RootRepeal.
Hiding Hidden Files
Please set your system to hide all hidden files.
  • Click Start, open My Computer, select the Tools menu and click Folder Options.
  • Select the View Tab. Under the Hidden files and folders heading, uncheck Show hidden files and folders.
  • Check: Hide file extensions for known file types
  • Check the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
Purging System Restore Points
Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


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#13 kaxeryo

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Posted 18 December 2009 - 10:14 AM

Thank you very much for the help ! I'll keep in mind of the few points you have listed above. Once again I would like to thank you very much :(

#14 Elise

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Posted 18 December 2009 - 10:39 AM

You're welcome :(

This topic is now closed.

regards, Elise


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