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Random redirecting of Websites


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6 replies to this topic

#1 KCaldwell

KCaldwell

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Posted 01 December 2009 - 07:51 PM

When I go to a website, typically using Google or Yahoo search engines, I am getting redirected to ad websites. Most times it just redirects my current IE Window but sometimes it will open a new window for the ad. It sounds exactly like what this person was going through:

http://www.bleepingcomputer.com/forums/t/272327/search-engines-redirecting-to-random-websites/

I have tried doing scans with Malwarebytes, Ad-Aware, SUPERAntiSpyware, SDFix, VundoFix, among others and nothing seems to work. It looks like you helped the person in the forum above so I am hoping you can help me as well. Thank you very much for your help.

Here is the DDS log and I have attached the Attach.txt log and the Ark.txt log:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Kevin at 19:13:03.95 on Tue 12/01/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1232 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTsvcCDA.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Kevin.KEVINDESKTOP\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.dfl.cc/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [vptray] c:\progra~1\symant~1\symant~1\vptray.exe
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [Jet Detection] c:\program files\creative\sbaudigy\program\ADGJDet.exe
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-explorer: =
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_Print.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1222655832562
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://floridakeysmedia.tv/axiscam/Codebase/AxisCamControl.ocx
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxps://support.gateway.com/support/serialharvest/gwCID.CAB
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-12-1 64288]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-11-30 28552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-23 74480]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1184912]
R2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2008-9-29 2560]
R2 NAVAPEL;NAVAPEL;c:\progra~1\symant~1\symant~1\NAVAPEL.SYS [2003-5-2 30208]
R2 Norton AntiVirus Server;Symantec AntiVirus Client;c:\progra~1\symant~1\symant~1\Rtvscan.exe [2003-5-21 610304]
R3 NAVAP;NAVAP;c:\progra~1\symant~1\symant~1\NAVAP.sys [2003-5-2 224256]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091130.004\NAVENG.sys [2009-11-30 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091130.004\NAVEX15.sys [2009-11-30 1323568]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-23 7408]
S2 gupdate1c9859f8757eaf0;Google Update Service (gupdate1c9859f8757eaf0);c:\program files\google\update\GoogleUpdate.exe [2009-2-2 133104]

=============== Created Last 30 ================

2009-12-01 16:37:28 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-12-01 12:29:49 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-12-01 12:29:29 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-12-01 12:20:42 0 dc-h--w- c:\docume~1\alluse~1.win\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-12-01 12:20:20 0 d-----w- c:\program files\Lavasoft
2009-12-01 02:21:34 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2009-12-01 02:21:22 0 d-----w- c:\program files\Panda Security
2009-12-01 01:36:43 0 d-----w- C:\VundoFix Backups
2009-12-01 00:44:02 578560 -c--a-w- c:\windows\system32\dllcache\user32.dll
2009-12-01 00:26:56 0 d-----w- c:\windows\ERUNT
2009-12-01 00:25:48 0 d-----w- C:\SDFix
2009-11-30 20:02:02 0 d-----w- c:\docume~1\alluse~1.win\applic~1\SUPERAntiSpyware.com
2009-11-30 20:01:53 0 d-----w- c:\program files\SUPERAntiSpyware
2009-11-30 20:01:53 0 d-----w- c:\docume~1\kevin~1.kev\applic~1\SUPERAntiSpyware.com
2009-11-30 20:00:53 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-11-30 19:50:40 73728 ----a-w- c:\windows\system32\javacpl.cpl
2009-11-30 19:50:40 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-11-14 04:38:20 0 d-----w- c:\program files\New Sports Interaction Poker

==================== Find3M ====================

2009-12-01 12:32:11 2505 --sha-w- c:\windows\system32\mmf.sys
2009-12-01 06:10:15 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll

============= FINISH: 19:14:53.89 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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  • Local time:10:09 AM

Posted 15 December 2009 - 06:22 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 KCaldwell

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Posted 16 December 2009 - 06:55 PM

I haven't done anything since the first post. I have been using my laptop instead until we get this fixed. So nothing should have changed, but here are updated logs again, which I ran before I ran GMER last night. The GMER log will be posted below as well.


DDS Log:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Kevin at 21:24:24.71 on Tue 12/15/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1355 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Documents and Settings\Kevin.KEVINDESKTOP\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.dfl.cc/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [vptray] c:\progra~1\symant~1\symant~1\vptray.exe
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [Jet Detection] c:\program files\creative\sbaudigy\program\ADGJDet.exe
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-explorer: <NO NAME> =
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_Print.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1222655832562
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://floridakeysmedia.tv/axiscam/Codebase/AxisCamControl.ocx
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxps://support.gateway.com/support/serialharvest/gwCID.CAB
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-12-1 64288]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-11-30 28552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-23 74480]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1184912]
R2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2008-9-29 2560]
R2 NAVAPEL;NAVAPEL;c:\progra~1\symant~1\symant~1\NAVAPEL.SYS [2003-5-2 30208]
R2 Norton AntiVirus Server;Symantec AntiVirus Client;c:\progra~1\symant~1\symant~1\Rtvscan.exe [2003-5-21 610304]
R3 NAVAP;NAVAP;c:\progra~1\symant~1\symant~1\NAVAP.sys [2003-5-2 224256]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091209.002\NAVENG.sys [2009-12-10 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091209.002\NAVEX15.sys [2009-12-10 1323568]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-23 7408]
S2 gupdate1c9859f8757eaf0;Google Update Service (gupdate1c9859f8757eaf0);c:\program files\google\update\GoogleUpdate.exe [2009-2-2 133104]

=============== Created Last 30 ================

2009-12-01 16:37:28 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-12-01 12:29:49 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-12-01 12:29:29 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-12-01 12:20:42 0 dc-h--w- c:\docume~1\alluse~1.win\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-12-01 12:20:20 0 d-----w- c:\program files\Lavasoft
2009-12-01 02:21:34 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2009-12-01 02:21:22 0 d-----w- c:\program files\Panda Security
2009-12-01 01:36:43 0 d-----w- C:\VundoFix Backups
2009-12-01 00:44:02 578560 -c--a-w- c:\windows\system32\dllcache\user32.dll
2009-12-01 00:26:56 0 d-----w- c:\windows\ERUNT
2009-12-01 00:25:48 0 d-----w- C:\SDFix
2009-11-30 20:02:02 0 d-----w- c:\docume~1\alluse~1.win\applic~1\SUPERAntiSpyware.com
2009-11-30 20:01:53 0 d-----w- c:\program files\SUPERAntiSpyware
2009-11-30 20:01:53 0 d-----w- c:\docume~1\kevin~1.kev\applic~1\SUPERAntiSpyware.com
2009-11-30 20:00:53 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-11-30 19:50:40 73728 ----a-w- c:\windows\system32\javacpl.cpl
2009-11-30 19:50:40 411368 ----a-w- c:\windows\system32\deploytk.dll

==================== Find3M ====================

2009-12-16 02:19:18 2505 --sha-w- c:\windows\system32\mmf.sys
2009-12-10 03:49:18 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20:16 265728 ------w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll

============= FINISH: 21:26:32.32 ===============


Attach log:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 9/28/2008 7:57:57 PM
System Uptime: 12/15/2009 9:18:41 PM (0 hours ago)

Motherboard: Intel Corporation | | D845PECE
Processor: IntelŪ PentiumŪ 4 CPU 2.53GHz | J2E1 | 2533/133mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 75 GiB total, 10.454 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 466 GiB total, 422.032 GiB free.

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Multimedia Audio Controller
Device ID: PCI\VEN_8086&DEV_24C5&SUBSYS_5288107B&REV_02\3&267A616A&0&FD
Manufacturer:
Name: Multimedia Audio Controller
PNP Device ID: PCI\VEN_8086&DEV_24C5&SUBSYS_5288107B&REV_02\3&267A616A&0&FD
Service:

==== System Restore Points ===================

RP268: 9/13/2009 8:07:41 PM - System Checkpoint
RP269: 9/14/2009 8:11:56 PM - System Checkpoint
RP270: 9/16/2009 7:12:34 PM - System Checkpoint
RP271: 9/18/2009 6:42:44 PM - System Checkpoint
RP272: 9/20/2009 8:13:30 PM - System Checkpoint
RP273: 9/23/2009 6:51:24 PM - System Checkpoint
RP274: 9/25/2009 7:09:42 PM - System Checkpoint
RP275: 9/27/2009 7:15:28 PM - System Checkpoint
RP276: 9/29/2009 8:18:14 PM - System Checkpoint
RP277: 10/1/2009 6:55:33 PM - System Checkpoint
RP278: 10/2/2009 6:58:28 PM - System Checkpoint
RP279: 10/4/2009 6:10:21 PM - System Checkpoint
RP280: 10/5/2009 7:01:36 PM - System Checkpoint
RP281: 10/7/2009 7:04:15 PM - System Checkpoint
RP282: 10/10/2009 10:14:32 AM - System Checkpoint
RP283: 10/11/2009 6:57:49 PM - System Checkpoint
RP284: 10/14/2009 12:36:33 AM - Software Distribution Service 3.0
RP285: 10/15/2009 7:13:24 PM - System Checkpoint
RP286: 10/16/2009 7:56:49 PM - System Checkpoint
RP287: 10/18/2009 2:19:47 PM - System Checkpoint
RP288: 10/19/2009 8:11:00 PM - System Checkpoint
RP289: 10/19/2009 10:28:34 PM - Installed Tropico 2: Pirate Cove
RP290: 10/21/2009 7:53:59 PM - System Checkpoint
RP291: 10/23/2009 11:10:15 AM - System Checkpoint
RP292: 10/25/2009 8:32:11 PM - System Checkpoint
RP293: 10/27/2009 6:06:46 PM - System Checkpoint
RP294: 10/28/2009 6:51:33 PM - System Checkpoint
RP295: 10/29/2009 8:33:29 PM - System Checkpoint
RP296: 10/31/2009 10:50:05 AM - System Checkpoint
RP297: 11/1/2009 8:14:03 PM - System Checkpoint
RP298: 11/3/2009 9:26:01 PM - System Checkpoint
RP299: 11/3/2009 10:00:15 PM - Software Distribution Service 3.0
RP300: 11/5/2009 9:48:49 PM - System Checkpoint
RP301: 11/7/2009 12:23:23 PM - System Checkpoint
RP302: 11/9/2009 3:37:03 PM - System Checkpoint
RP303: 11/11/2009 7:26:08 PM - System Checkpoint
RP304: 11/11/2009 9:00:15 PM - Software Distribution Service 3.0
RP305: 11/13/2009 6:18:23 PM - System Checkpoint
RP306: 11/14/2009 10:23:22 PM - System Checkpoint
RP307: 11/16/2009 10:31:08 PM - System Checkpoint
RP308: 11/19/2009 6:43:45 PM - System Checkpoint
RP309: 11/19/2009 11:03:43 PM - Installed J2SE Runtime Environment 5.0
RP310: 11/21/2009 10:33:38 AM - System Checkpoint
RP311: 11/22/2009 1:23:28 PM - System Checkpoint
RP312: 11/23/2009 8:54:05 PM - System Checkpoint
RP313: 11/24/2009 6:03:19 PM - Software Distribution Service 3.0
RP314: 11/28/2009 3:29:08 PM - System Checkpoint
RP315: 11/30/2009 2:50:07 PM - Installed Java™ 6 Update 17
RP316: 11/30/2009 3:01:53 PM - Installed SUPERAntiSpyware Free Edition
RP317: 12/1/2009 4:41:37 PM - System Checkpoint
RP318: 12/2/2009 7:11:04 PM - System Checkpoint
RP319: 12/9/2009 10:34:06 PM - Software Distribution Service 3.0

==== Installed Programs ======================

7-Zip 4.65
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.2
Amazon MP3 Downloader 1.0.5
AnswerWorks 5.0 English Runtime
ArcSoft PhotoStudio 5.5
BlackBerry Desktop Software 4.3
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon MP Navigator 3.0
Canon MP600
Canon My Printer
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities Easy-PhotoPrint
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Citrix Presentation Server Client
Compact Wireless-G USB Adapter
Creative Driver
Critical Update for Windows Media Player 11 (KB959772)
Data Lifeguard Tools
Easy-WebPrint
EGS Recipe Center
EVGA Display Driver
FileZilla (remove only)
FOF2k7 Utility Suite
Front Office Football 2007
Gateway Drivers and Applications Recovery
Google Earth
Google Update Helper
Google Updater
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
J2SE Runtime Environment 5.0
Java™ 6 Update 17
LiveUpdate 1.80 (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework SDK (English) 1.1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Links 2003
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Panda ActiveScan 2.0
Quicken 2008
Roxio Media Manager
ScanSoft OmniPage SE 4.0
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sound Blaster Audigy
Sports Interaction Poker
SUPERAntiSpyware Free Edition
Symantec AntiVirus Client
TCYExport
The College Years
Tropico 2: Pirate Cove
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB969497)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VZAccess Manager for RIM
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0

==== Event Viewer Messages From Past Week ========

12/9/2009 10:24:40 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
12/9/2009 10:24:40 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.

==== End Of File ===========================

Edited by KCaldwell, 16 December 2009 - 06:58 PM.


#4 KCaldwell

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Posted 16 December 2009 - 06:56 PM

GMER log:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2009-12-16 18:49:45
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\KEVIN~1.KEV\LOCALS~1\Temp\awldrpow.sys


---- System - GMER 1.0.15 ----

SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwCreateKey [0xF766787E]
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwSetValueKey [0xF7667BFE]
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xB14190B0]

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!_abnormal_termination + 451 804E2AAD 3 Bytes [90, 41, B1]
.rsrc C:\WINDOWS\system32\drivers\atapi.sys entry point in ".rsrc" section [0xF74D67A4]
.text C:\WINDOWS\System32\DRIVERS\nv4_mini.sys section is writeable [0xB90BC360, 0x24526E, 0xE8000020]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\svchost.exe[1072] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00A1000A

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)

Device -> \Driver\atapi \Device\Harddisk0\DR0 89B47369

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----

#5 Elise

Elise

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Posted 17 December 2009 - 02:50 AM

Hello KCaldwell,

BACKDOOR WARNING
------------------------------
One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.


COMBOFIX
---------------
Please download ComboFix from one of these locations:Bleepingcomputer
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on kittyfix.exe and follow the prompts.
    You will get a big disclaimer about Combofix still being in beta version, just continue there.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


In your next reply, please include the following:
  • Combofix.txt

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft

 

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#6 KCaldwell

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Posted 17 December 2009 - 06:57 PM

Thank you for your help. I think I will just rebuild the PC. I have been using my laptop for the last 2-3 weeks so I will just transfer all data files and anything I need backed up to that and rebuild the PC. I used to rebuild it every 1-2 years anyway so it's probably the best route to take. Thanks again.

#7 Elise

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Posted 18 December 2009 - 02:33 AM

Okay, good luck with that :(

This topic will now be closed.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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