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AVR not removed by MalwareBytes


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4 replies to this topic

#1 superfriend

superfriend

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  • 5 posts
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  • Local time:06:44 PM

Posted 01 December 2009 - 02:01 PM

Hi,
I'm having issues and a friend direced me here. I'd like to post the description now and I'll run the diagnostic this evenign if that is OK.
My infected pC is not able to go to the internet, so I have to download to a flash drive and then install to infected PC.

I've been hit by a number of viruses on my home PC over the last week. (Don't worry, I'm typing and sending this from another location.) I've made progress, but the battle is not over.

I had a bunch of pop ups show up last Tuesday which said my pc was infected.
I've run
- Spybot Search and Destroy - this found a bunch of stuff and deleted/vaulted it.
- AVG
- MacAfee (provided by COX cable)


I can no longer get to the internet. Which means I cannot update any of the above tools.
I cannot RUN - Taskmgr.exe. It is grayed out from the rightclick menu of the taskbar as well.
I cannot RUN - cmd
I cannot RUN - regedit
I am unable to run System Restore.
There was a red shield with a white X saying my firewall is not running - might be disabled - I was able to turn on something which seems to have made this go away.

I can RUN - msconfig, from which I turned off Tool Security and then I deleted its bat file, its exe, its desktop shortcut, and the folder it was in. it was under owner/application/ .... / some random number. This appears to be no longer running.

I also had multiple copies of AVR - Advanced Virus Removal - running on my pc. The recommended treatment for this seemed to be MalwareBytes. I downloaded MalwareBytes on another PC and transferred it via flash drive to this PC. It ran, found at least 2 of these, and a ton of other stuff which it deleted/vaulted. There are 3 additional user accounts on this pc. I ran Malware Bytes on all of them. Each time it found multiple issues and quarenteened them.

Except I still have a red circle with a white X which keeps popping up messages which when you click on them try to take you to the internet and go to a site with a name similar to advanced-virusremoval2010, so apparently, MalwareBytes has been unable to remove all the instances of AVR.

This pc is also the center of my home network of 3 pcs. I've disconnected it from the other pc, so I have internet to the other pc, but no connection to this pc. I'm going to review how I've got the network set up tonight. This pc has all my pictures on it so I'd rather not lose it.

I plan on running the diagnostic suggested here this evening.

=====================================

I'm not sure why, but I was poking around the pc and I think the DSS did run because I found what look like logs. Here they are:

DDS
====

DDS (Ver_09-12-01.01) - NTFSx86
Run by at 18:16:59.41 on Sun 12/06/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.268 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\winupdate86.exe
C:\WINDOWS\system32\lexpps.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\DOCUME~1\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.hotmail.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://my.netzero.net/s/sp?r=al&cf=sp&mem=spinachy&login=01d842c7cc90832590cf224169f1a68d/spinachy:netzero.net/1139953915/30/sss.1.27150/&ts=43f250fb&A=508538470000709&B=1133769600000&C=1133769600000&D=0&I=8.NH4&N=PL&O=A&UT=
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: {00C6482D-C502-44C8-8409-FCE54AD9C208} - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {541ec3b2-a36d-4c4a-8526-0f58b2dc29d1} - No File
BHO: {6070D949-6392-4FE4-86D6-32EB19A672BF} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: {9FAEC44A-4192-48AF-BDE4-6140E803C809} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
TB: ZeroBar: {f0f8ecbe-d460-4b34-b007-56a92e8f84a7} - c:\program files\netzero\Toolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [winupdate86.exe] c:\windows\system32\winupdate86.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
uPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
uPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: ameritrade.com\wwws
Trusted Zone: turbotax.com
DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} - hxxp://webiq005.webiqonline.com/WebIQ/DataServer/Pub/DataServer.dll?Handler=GetEngineDistribution&EDID={896A23A1-5821-4609-A6C6-6D5536C585C9}
DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} - hxxp://stwmls.mlxchange.com/Control/MultiSelectComboBox.cab
DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} - hxxp://stwmls.mlxchange.com/Control/MLXClientUtils.cab
DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} - hxxp://stwmls.mlxchange.com/3.0.04.58/Control/IRCSharc.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: {10762ABF-9101-4FEF-83A0-614C4005AA81} = 77.74.48.113
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: avgrsstarter - avgrsstx.dll
AppInit_DLLs: c:\windows\system32\ c:\windows\system32\ guvuvara.dll c:\windows\system32\ c:\windows\system32\nomukipo.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: zelilakoz - {b7d2b181-a829-4966-a4f7-29b93994b3df} - c:\windows\system32\mulanaha.dll
SSODL: wohoyinop - {b230fd8d-f81c-411f-97bd-4b9833ea3e8e} - c:\windows\system32\nomukipo.dll
STS: mujuzedij: {b7d2b181-a829-4966-a4f7-29b93994b3df} - c:\windows\system32\mulanaha.dll
STS: jugezatag: {b230fd8d-f81c-411f-97bd-4b9833ea3e8e} - c:\windows\system32\nomukipo.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\xxyaxXPF
LSA: Notification Packages = scecli godidusa.dll kbdersr.dll zajosola.dll

Note: multiple HOSTS entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\w8bwl00i.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://www.hotmail.com/
FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: XULRunner: {8834BA30-C882-4186-B070-5D2AFF296CA3} - c:\documents and settings\owner\local settings\application data\{8834BA30-C882-4186-B070-5D2AFF296CA3}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-6-2 333192]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-6-2 28424]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-6-2 360584]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-9-16 214664]
R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2007-10-29 587096]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-10-26 285392]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-11-15 210216]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-11-15 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-11-15 144704]
R2 MsDtsServer;SQL Server Integration Services;c:\program files\microsoft sql server\90\dts\binn\MsDtsSrvr.exe [2005-10-14 199384]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-11-15 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-11-15 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-11-15 35272]
R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-11-15 34248]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-11-15 40552]
S2 CoachCap;Concord Eye-Q Duo 2000 USB Video Capture V1.01;c:\windows\system32\drivers\coachcap.sys [2002-3-3 93068]
S3 MR97310_VGA_DUAL_CAMERA;VGA Dual Camera;c:\windows\system32\drivers\mr97310v.sys [2006-12-16 114105]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2005-9-23 2799808]

=============== Created Last 30 ================

2009-11-29 21:57:11 0 d-----w- c:\docume~1\owner\applic~1\Malwarebytes
2009-11-29 21:56:56 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-29 21:56:55 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-29 21:56:55 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-29 21:56:54 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-25 16:45:51 0 ----a-w- c:\windows\system32\AVR10.exe
2009-11-25 16:45:36 0 ----a-w- c:\windows\system32\winhelper86.dll
2009-11-25 15:12:12 0 ----a-w- c:\windows\system32\17673.exe
2009-11-25 14:51:55 0 ----a-w- c:\windows\system32\30333.exe
2009-11-25 14:31:38 0 ----a-w- c:\windows\system32\31322.exe
2009-11-25 14:11:21 0 ----a-w- c:\windows\system32\23811.exe
2009-11-25 13:51:03 0 ----a-w- c:\windows\system32\28703.exe
2009-11-25 13:30:46 0 ----a-w- c:\windows\system32\9894.exe
2009-11-25 13:10:29 0 ----a-w- c:\windows\system32\17035.exe
2009-11-25 12:50:12 0 ----a-w- c:\windows\system32\26299.exe
2009-11-25 12:29:54 0 ----a-w- c:\windows\system32\25667.exe
2009-11-25 12:09:37 0 ----a-w- c:\windows\system32\19912.exe
2009-11-25 11:49:20 0 ----a-w- c:\windows\system32\1869.exe
2009-11-25 11:29:02 0 ----a-w- c:\windows\system32\11538.exe
2009-11-25 11:08:45 0 ----a-w- c:\windows\system32\14771.exe
2009-11-25 10:48:27 0 ----a-w- c:\windows\system32\21726.exe
2009-11-25 10:28:10 0 ----a-w- c:\windows\system32\5447.exe
2009-11-25 10:07:35 0 ----a-w- c:\windows\system32\19895.exe
2009-11-25 09:47:18 0 ----a-w- c:\windows\system32\19718.exe
2009-11-25 09:27:01 0 ----a-w- c:\windows\system32\18716.exe
2009-11-25 09:06:43 0 ----a-w- c:\windows\system32\17421.exe
2009-11-25 08:46:26 0 ----a-w- c:\windows\system32\12382.exe
2009-11-25 08:26:09 0 ----a-w- c:\windows\system32\292.exe
2009-11-25 08:05:52 0 ----a-w- c:\windows\system32\153.exe
2009-11-25 07:45:34 0 ----a-w- c:\windows\system32\3902.exe
2009-11-25 07:25:17 0 ----a-w- c:\windows\system32\14604.exe
2009-11-25 07:05:00 0 ----a-w- c:\windows\system32\32391.exe
2009-11-25 06:44:43 0 ----a-w- c:\windows\system32\5436.exe
2009-11-25 06:24:25 0 ----a-w- c:\windows\system32\4827.exe
2009-11-25 06:04:08 0 ----a-w- c:\windows\system32\11942.exe
2009-11-25 05:43:51 0 ----a-w- c:\windows\system32\2995.exe
2009-11-25 05:23:33 0 ----a-w- c:\windows\system32\491.exe
2009-11-25 05:02:57 0 ----a-w- c:\windows\system32\9961.exe
2009-11-25 04:42:38 0 ----a-w- c:\windows\system32\16827.exe
2009-11-25 04:22:19 0 ----a-w- c:\windows\system32\23281.exe
2009-11-25 04:02:01 0 ----a-w- c:\windows\system32\28145.exe
2009-11-25 03:41:41 0 ----a-w- c:\windows\system32\5705.exe
2009-11-25 03:21:36 0 ----a-w- c:\windows\system32\24464.exe
2009-11-25 03:01:36 0 ----a-w- c:\windows\system32\26962.exe
2009-11-25 02:41:17 0 ----a-w- c:\windows\system32\29358.exe
2009-11-25 02:21:16 0 ----a-w- c:\windows\system32\11478.exe
2009-11-25 02:01:11 0 ----a-w- c:\windows\system32\15724.exe
2009-11-25 01:41:11 0 ----a-w- c:\windows\system32\19169.exe
2009-11-25 01:20:53 0 ----a-w- c:\windows\system32\26500.exe
2009-11-25 01:00:17 0 ----a-w- c:\windows\system32\6334.exe
2009-11-25 00:40:14 0 ----a-w- c:\windows\system32\18467.exe
2009-11-25 00:20:13 0 ----a-w- c:\windows\system32\41.exe
2009-11-25 00:18:48 25360 --sha-w- c:\windows\system32\winlogon86.exe
2009-11-25 00:18:47 25360 --sha-w- c:\windows\system32\winupdate86.exe
2009-11-15 14:52:47 11341 ----a-w- c:\windows\system32\Config.MPF
2009-11-15 14:44:34 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-11-15 14:44:33 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-11-15 14:44:33 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-11-15 14:44:25 120136 ----a-w- c:\windows\system32\drivers\Mpfp.sys
2009-11-15 14:43:26 0 d-----w- c:\program files\common files\McAfee
2009-11-15 14:43:20 0 d-----w- c:\program files\McAfee.com
2009-11-15 14:42:40 0 d-----w- c:\program files\McAfee
2009-11-15 14:37:05 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-11-09 02:43:14 0 ----a-w- c:\windows\Ejiheg.bin
2009-11-09 02:43:13 120 ----a-w- c:\windows\Xtecum.dat
2009-11-09 02:39:08 0 --sha-w- C:\-1607299840
2009-11-08 21:42:53 0 d-----w- c:\program files\Citrix
2009-11-08 21:42:46 103784 ----a-w- c:\documents and settings\owner\GoToAssistDownloadHelper.exe

==================== Find3M ====================

2009-11-09 22:00:53 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-10-26 22:46:13 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-10-26 22:45:56 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-10 17:55:17 223128 ----a-w- c:\windows\system32\drivers\dtscsi.sys
2009-10-10 17:49:34 96384 ----a-w- c:\windows\system32\drivers\sptd8349.sys
2009-10-10 17:49:34 642560 ----a-w- c:\windows\system32\drivers\sptd.sys
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-08-25 00:18:24 1209915 --sha-w- c:\windows\system32\hurasivi.exe
2009-08-25 00:18:24 39424 --sha-w- c:\windows\system32\noleloru.dll
2009-08-25 00:18:26 25360 --sha-w- c:\windows\system32\tuhemoye.exe
2009-08-25 00:18:26 25360 --sha-w- c:\windows\system32\winlogon86.exe
2009-08-25 00:18:26 25360 --sha-w- c:\windows\system32\winupdate86.exe
2009-08-25 02:18:14 39424 --sha-w- c:\windows\system32\zimilogo.dll

============= FINISH: 18:17:51.70 ===============




Attach
=====

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 1/15/2006 4:12:35 PM
System Uptime: 12/6/2009 9:15:04 AM (9 hours ago)

Motherboard: First International Computer, Inc. | | K8MC51G
Processor: AMD Sempron™ Processor 3400+ | Socket 940 | 2009/201mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 145 GiB total, 90.138 GiB free.
D: is FIXED (FAT32) - 4 GiB total, 2.713 GiB free.
E: is CDROM ()
K: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {36FC9E60-C465-11CF-8056-444553540000}
Description: USB Mass Storage Device
Device ID: USB\VID_058F&PID_9360\2004888
Manufacturer: Compatible USB storage device
Name: USB Mass Storage Device
PNP Device ID: USB\VID_058F&PID_9360\2004888
Service: USBSTOR

==== System Restore Points ===================

RP643: 9/5/2009 4:43:19 PM - System Checkpoint
RP644: 9/6/2009 5:08:01 PM - System Checkpoint
RP645: 9/7/2009 5:26:12 PM - System Checkpoint
RP646: 9/8/2009 6:08:28 PM - System Checkpoint
RP647: 9/8/2009 11:10:23 PM - Software Distribution Service 3.0
RP648: 9/10/2009 9:07:26 AM - System Checkpoint
RP649: 9/11/2009 2:34:05 PM - System Checkpoint
RP650: 9/12/2009 9:07:54 PM - System Checkpoint
RP651: 9/13/2009 9:46:13 PM - System Checkpoint
RP652: 9/15/2009 10:50:34 AM - System Checkpoint
RP653: 9/16/2009 6:23:27 PM - System Checkpoint
RP654: 9/17/2009 6:34:43 PM - System Checkpoint
RP655: 9/19/2009 5:41:31 PM - System Checkpoint
RP656: 9/21/2009 2:52:45 PM - System Checkpoint
RP657: 9/22/2009 4:17:49 PM - System Checkpoint
RP658: 9/24/2009 11:34:38 AM - System Checkpoint
RP659: 9/25/2009 12:13:35 PM - System Checkpoint
RP660: 9/26/2009 4:58:19 PM - System Checkpoint
RP661: 9/27/2009 6:27:19 PM - System Checkpoint
RP662: 9/28/2009 6:44:54 PM - System Checkpoint
RP663: 9/29/2009 7:44:30 PM - System Checkpoint
RP664: 10/2/2009 2:35:26 PM - Avg8 Update
RP665: 10/2/2009 2:36:33 PM - Avg8 Update
RP666: 10/3/2009 2:54:13 PM - System Checkpoint
RP667: 10/4/2009 3:08:13 PM - System Checkpoint
RP668: 10/5/2009 7:38:43 PM - System Checkpoint
RP669: 10/6/2009 7:52:04 PM - System Checkpoint
RP670: 10/7/2009 2:45:11 PM - Avg8 Update
RP671: 10/8/2009 3:34:58 PM - System Checkpoint
RP672: 10/9/2009 10:33:46 PM - System Checkpoint
RP673: 10/10/2009 3:44:24 PM - Installed Microsoft Document Explorer 2005
RP674: 10/10/2009 3:58:51 PM - Installed MSDN Library for Visual Studio 2005
RP675: 10/11/2009 11:08:56 AM - Software Distribution Service 3.0
RP676: 10/11/2009 11:52:30 PM - Software Distribution Service 3.0
RP677: 10/13/2009 12:16:24 PM - Installed MSDN Library for Visual Studio 2005
RP678: 10/13/2009 1:48:15 PM - Installed Microsoft Office Word Viewer 2003
RP679: 10/14/2009 5:26:20 PM - System Checkpoint
RP680: 10/15/2009 7:24:49 AM - Software Distribution Service 3.0
RP681: 10/15/2009 9:23:56 AM - Software Distribution Service 3.0
RP682: 10/16/2009 12:57:08 PM - System Checkpoint
RP683: 10/17/2009 4:04:27 PM - System Checkpoint
RP684: 10/18/2009 12:49:43 PM - Avg8 Update
RP685: 10/18/2009 11:03:52 PM - Software Distribution Service 3.0
RP686: 10/19/2009 11:23:51 PM - Software Distribution Service 3.0
RP687: 10/21/2009 10:15:40 AM - System Checkpoint
RP688: 10/22/2009 8:19:37 AM - Avg8 Update
RP689: 10/23/2009 10:03:59 AM - System Checkpoint
RP690: 10/24/2009 10:20:44 AM - System Checkpoint
RP691: 10/25/2009 12:53:18 PM - System Checkpoint
RP692: 10/26/2009 6:44:55 PM - Installed AVG Free 9.0
RP693: 10/27/2009 9:21:05 AM - Avg8 Update
RP694: 10/27/2009 9:22:35 AM - Avg8 Update
RP695: 10/28/2009 11:24:42 AM - System Checkpoint
RP696: 10/29/2009 8:52:13 PM - System Checkpoint
RP697: 10/30/2009 10:52:56 PM - System Checkpoint
RP698: 11/1/2009 2:37:14 PM - System Checkpoint
RP699: 11/2/2009 2:39:55 PM - System Checkpoint
RP700: 11/3/2009 8:22:46 PM - System Checkpoint
RP701: 11/4/2009 11:06:10 PM - Software Distribution Service 3.0
RP702: 11/6/2009 9:00:57 AM - System Checkpoint
RP703: 11/7/2009 7:20:16 PM - System Checkpoint
RP704: 11/8/2009 7:08:06 PM - System Checkpoint
RP705: 11/9/2009 4:59:59 PM - Avg8 Update
RP706: 11/9/2009 5:01:05 PM - Avg8 Update
RP707: 11/10/2009 6:21:53 PM - System Checkpoint
RP708: 11/11/2009 8:11:21 PM - System Checkpoint
RP709: 11/12/2009 8:10:35 AM - Avg8 Update
RP710: 11/13/2009 5:06:40 PM - System Checkpoint
RP711: 11/15/2009 2:43:51 PM - System Checkpoint
RP712: 11/16/2009 5:40:13 PM - System Checkpoint
RP713: 11/17/2009 6:35:39 PM - System Checkpoint
RP714: 11/18/2009 9:49:23 PM - System Checkpoint
RP715: 11/20/2009 12:12:38 PM - System Checkpoint
RP716: 11/21/2009 5:33:40 PM - System Checkpoint
RP717: 11/22/2009 11:08:28 AM - Avg8 Update
RP718: 11/22/2009 11:10:00 AM - Avg8 Update
RP719: 11/23/2009 11:33:26 AM - System Checkpoint
RP720: 11/24/2009 9:46:11 PM - System Checkpoint
RP721: 11/25/2009 9:51:00 PM - System Checkpoint
RP722: 11/29/2009 1:09:35 PM - System Checkpoint
RP723: 11/30/2009 1:54:57 PM - System Checkpoint
RP724: 12/1/2009 7:53:29 PM - System Checkpoint
RP725: 12/2/2009 8:52:40 PM - System Checkpoint
RP726: 12/3/2009 9:26:43 PM - System Checkpoint
RP727: 12/5/2009 8:16:01 PM - System Checkpoint

==== Hosts File Hijack ======================


==== Installed Programs ======================


7300
7300_Help
7300Trb
Ad-Aware 2007
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.1.0
Advanced SystemCare 3
AiO_Scan
AiOSoftware
AnswerWorks 4.0 Runtime - English
AnswerWorks 5.0 English Runtime
ArcSoft Camera Suite
AVG Free 9.0
BigFix
BufferChm
CCScore
Concord Eye-Q Duo 2000 Camera Drivers
Concord Eye-Q Duo 2000 Memory Browser TWAIN Driver V1.00
Concord EyeQ Duo 2000 Digital Camera
Copy
CreativeProjects
CreativeProjectsTemplates
Critical Update for Windows Media Player 11 (KB959772)
CueTour
CutePDF Writer 2.7
Destinations
Digital Media Reader
Director
DocProc
DocumentViewer
EA Download Manager
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
Fax
fflink
GDR 4053 for SQL Server Database Services 2005 ENU (KB970892)
Google Toolbar for Internet Explorer
Harry Potter and the Order of the Phoenix™
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HP Diagnostic Assistant
HP Image Zone 4.2
HP PSC & OfficeJet 4.2
HP Software Update
HPSystemDiagnostics
HUD-1 RESPA Settlement
InstantShare
IrfanView (remove only)
J2SE Runtime Environment 5.0 Update 2
Java™ 6 Update 6
kgcbaby
kgcbase
kgchday
kgchlwn
kgcinvt
kgckids
kgcmove
kgcvday
Kodak EasyShare software
Lexmark Z700-P700 Series
Malwarebytes' Anti-Malware
Mavis Beacon Teaches Typing 12 Standard
McAfee SecurityCenter
Microsoft .NET Compact Framework 1.0 SP3 Developer
Microsoft .NET Compact Framework 2.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Device Emulator version 1.0 - ENU
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Starter Edition 2006
Microsoft Digital Image Starter Edition 2006 Editor
Microsoft Digital Image Starter Edition 2006 Library
Microsoft Document Explorer 2005
Microsoft Greetings 2000
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2005
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional
Microsoft Office 2003 Web Components
Microsoft Office Standard Edition 2003
Microsoft Office Word Viewer 2003
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Analysis Services
Microsoft SQL Server 2005 Backward compatibility
Microsoft SQL Server 2005 Books Online (English)
Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
Microsoft SQL Server 2005 Integration Services
Microsoft SQL Server 2005 Mobile [ENU] Developer Tools
Microsoft SQL Server 2005 Notification Services
Microsoft SQL Server 2005 Tools
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Visual Studio 2005 Premier Partner Edition - ENU
Microsoft Visual Studio 2005 Professional Edition - ENU
Microsoft Works
Mozilla Firefox (3.5.4)
MSDN Library for Visual Studio 2005
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser
Napster
Napster Burn Engine
netbrdg
Network Magic
NetZero Internet
NVIDIA Drivers
OfotoXMI
OpenOffice.org 2.4
Overland
PhotoGallery
PowerDVD
PrintScreen
ProductContext
Pure Networks Platform
QFolder
Quicken 2009
QuickProjects
QuickTime
Readme
RealPlayer Basic
Realtek AC'97 Audio
Recovery Software Suite eMachines
Scan
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Visual Studio 2005 Professional Edition - ENU (KB925674)
Security Update for Microsoft Visual Studio 2005 Professional Edition - ENU (KB937060)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
SFR
SHASTA
Shipping Assistant 3.6
skin0001
SkinsHP1
SKINXSDK
Smart Defrag 1.20
SnagIt 5
SoftV92 Data Fax Modem with SmartCP
SPORE™
Spybot - Search & Destroy
SQLXML4
staticcr
tooltips
TrayApp
TurboTax 2008
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wrapper
TurboTax 2008 wriiper
TurboTax Deluxe 2007
TurboTax Deluxe Deduction Maximizer 2006
TurboTax ItsDeductible 2005
TurboTax ItsDeductible 2006
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB953356)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
VGA Dual Camera
Viewpoint Media Player
Virtual Makeover
VPRINTOL
WebFldrs XP
WebIQ Technology Engine
WebReg
Windows Backup Utility
Windows Genuine Advantage Notifications (KB905474)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WIRELESS
Zed 3
Zoo Tycoon: Complete Collection

==== Event Viewer Messages From Past Week ========

12/4/2009 9:52:52 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the McAfee SystemGuards service to connect.
12/4/2009 9:52:52 AM, error: Service Control Manager [7000] - The McAfee SystemGuards service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/2/2009 11:19:19 AM, error: Service Control Manager [7031] - The AVG Free WatchDog service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
12/2/2009 11:16:23 AM, error: Service Control Manager [7034] - The PrismXL service terminated unexpectedly. It has done this 1 time(s).
12/2/2009 11:16:16 AM, error: Service Control Manager [7034] - The SQL Server VSS Writer service terminated unexpectedly. It has done this 1 time(s).
12/2/2009 11:16:07 AM, error: Service Control Manager [7034] - The SQL Server (MSSQLSERVER) service terminated unexpectedly. It has done this 1 time(s).
12/2/2009 11:16:02 AM, error: Service Control Manager [7034] - The SQL Server (SQLEXPRESS) service terminated unexpectedly. It has done this 1 time(s).
12/2/2009 11:15:58 AM, error: Service Control Manager [7031] - The SQL Server Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/2/2009 11:15:20 AM, error: Service Control Manager [7031] - The AVG Free WatchDog service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
12/2/2009 11:14:15 AM, error: Service Control Manager [7034] - The Pure Networks Platform Service service terminated unexpectedly. It has done this 1 time(s).
12/2/2009 11:14:04 AM, error: Service Control Manager [7031] - The McAfee Personal Firewall Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Run the configured recovery program.
12/2/2009 11:14:00 AM, error: Service Control Manager [7034] - The SQL Server Integration Services service terminated unexpectedly. It has done this 1 time(s).
12/2/2009 11:13:41 AM, error: Service Control Manager [7034] - The McAfee SiteAdvisor Service service terminated unexpectedly. It has done this 1 time(s).
12/2/2009 11:13:35 AM, error: Service Control Manager [7031] - The McAfee Proxy Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/2/2009 11:13:30 AM, error: Service Control Manager [7031] - The McAfee Network Agent service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/2/2009 11:13:24 AM, error: Service Control Manager [7031] - The McAfee Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/2/2009 11:13:12 AM, error: Service Control Manager [7034] - The LexBce Server service terminated unexpectedly. It has done this 1 time(s).
12/2/2009 11:12:05 AM, error: Service Control Manager [7034] - The Ad-Aware 2007 Service service terminated unexpectedly. It has done this 1 time(s).
12/2/2009 11:11:59 AM, error: Service Control Manager [7034] - The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s).
12/2/2009 11:11:40 AM, error: Service Control Manager [7034] - The Intuit Update Service service terminated unexpectedly. It has done this 1 time(s).
12/1/2009 7:46:25 AM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the McAfee Real-time Scanner service, but this action failed with the following error: An instance of the service is already running.
12/1/2009 7:45:25 AM, error: Service Control Manager [7031] - The McAfee Real-time Scanner service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/1/2009 7:45:14 AM, error: Service Control Manager [7022] - The Pure Networks Platform Service service hung on starting.
12/1/2009 7:44:04 AM, error: Service Control Manager [7001] - The SQL Server FullText Search (MSSQLSERVER) service depends on the NT LM Security Support Provider service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
12/1/2009 7:44:04 AM, error: Service Control Manager [7000] - The Concord Eye-Q Duo 2000 USB Video Capture V1.01 service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
12/1/2009 4:47:02 AM, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).
12/1/2009 11:44:41 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
12/1/2009 11:29:47 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
11/30/2009 9:56:48 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
11/30/2009 6:33:57 PM, error: Print [19] - Sharing printer failed + 1722, Printer Quicken PDF Printer share name Printer.
11/30/2009 6:18:43 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
11/29/2009 2:26:42 PM, information: Windows File Protection [64002] - File replacement was attempted on the protected system file taskmgr.exe. This file was restored to the original version to maintain system stability. The file version of the system file is 5.1.2600.5512.

==== End Of File ===========================

Edited by garmanma, 06 December 2009 - 07:34 PM.


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#2 superfriend

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Posted 12 December 2009 - 11:31 AM

We decided to re base line the pc.
Restoring from the original boot disc that came with the pc.

#3 Elise

Elise

    Bleepin' Blonde


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Posted 15 December 2009 - 06:05 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

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Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#4 superfriend

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Posted 15 December 2009 - 11:10 AM

Elise,
I appreciate the offer, but my PC had been down due to this since before Thanksgiving.
After running AVG, MacAffee, Spybot, and then Malware Bytes, I finally gave up and restored the PC from the original disks.

You may close out this request for help.
Thanks,
-Erik.

#5 Elise

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Posted 15 December 2009 - 12:06 PM

This topic is now closed.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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