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Possible keylogger/rootkit? Possible HelpAssistant?


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#1 himay

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Posted 01 December 2009 - 02:43 AM

Hi and thanks in advance. I'm trying to avoid the dreaded fdisk, but I'm not able to find anything using a variety of scans (MWBAM, Avast, Spybot seek and destroy) I didn't see anything unusual on my safemode renamed HJT scan either. Basically what happens is anytime I run a browser (especially something with flash) the system starts to lock up and i cannot end processes or applications from the task manager.

Here are my scans:


DDS (Ver_09-11-29.01) - NTFSx86
Run by Char at 23:06:50.67 on Mon 11/30/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2047.1680 [GMT -8:00]

AV: AVG *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:WINDOWSsystem32nvsvc32.exe
C:WINDOWSsystem32svchost -k DcomLaunch
svchost.exe
C:WINDOWSSystem32svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:WINDOWSsystem32spoolsv.exe
svchost.exe
C:Program FilesJuniper NetworksCommon FilesdsNcService.exe
C:WINDOWSExplorer.EXE
C:WINDOWSsystem32RUNDLL32.EXE
c:WINDOWSMicrosoft.NETFrameworkv3.0Windows Communication Foundationinfocard.exe
C:WINDOWSsystem32svchost.exe -k imgsvc
C:WINDOWSsystem32NOTEPAD.EXE
C:WINDOWSsystem32NOTEPAD.EXE
C:Documents and SettingsCharDesktopdds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:program filescommon filesadobeacrobatactivexAcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:program filesavg8avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:program filesjavajre1.6.0_03binssv.dll
mRun: [nwiz] c:program filesnvidia corporationnviewnwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:windowssystem32NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:windowssystem32NvCpl.dll,NvStartup
mRun: [QuickTime Task] "c:program filesquicktimeqttask.exe" -atboottime
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:program filesmessengermsmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:program filesjavajre1.6.0_03binssv.dll
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxps://rua.salemhospital.org/workplace/webifiers/wficat.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://secureconnect.salemhospital.org/dana-cached/setup/JuniperSetupSP1.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:program filesavg8avgpp.dll
AppInit_DLLs: c:windowssystem32avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:windowssystem32WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:docume~1charapplic~1mozillafirefoxprofilesy1zeq7yq.default
FF - prefs.js: browser.startup.homepage - hxxp://go.microsoft.com/fwlink/?LinkId=69157
FF - plugin: c:documents and settingsjamieapplication datamove networkspluginsnpqmp071503000010.dll
FF - plugin: c:program filesmozilla firefoxpluginsnpicaN.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:windowsmicrosoft.netframeworkv3.5windows presentation foundationdotnetassistantextension
FF - HiddenExtension: Java Console: No Registry Reference - c:program filesmozilla firefoxextensions{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:windowssystem32driversavgmfx86.sys [2008-7-4 26824]
R1 NEOFLTR_630_13563;Juniper Networks TDI Filter Driver (NEOFLTR_630_13563);c:windowssystem32driversNEOFLTR_630_13563.sys [2008-9-22 64480]
S1 AvgLdx86;AVG AVI Loader Driver x86;c:windowssystem32driversavgldx86.sys [2008-7-4 97928]
S3 epmntdrv;epmntdrv;c:windowssystem32epmntdrv.sys [2009-6-27 8704]
S3 EuGdiDrv;EuGdiDrv;c:windowssystem32EuGdiDrv.sys [2009-6-27 3072]
S3 IKFileSec;File Security Driver;c:windowssystem32driversikfilesec.sys [2009-11-22 42376]
S3 IKSysFlt;System Filter Driver;c:windowssystem32driversiksysflt.sys [2009-11-22 66952]
S3 IKSysSec;System Security Driver;c:windowssystem32driversiksyssec.sys [2009-11-22 81288]
S3 sdAuxService;PC Tools Auxiliary Service;c:program filesspyware doctorpctsAuxs.exe [2009-11-22 337800]
S3 sdCoreService;PC Tools Security Service;c:program filesspyware doctorpctsSvc.exe [2009-11-22 1017224]
S4 avg8wd;AVG8 WatchDog;c:progra~1avg8avgwdsvc.exe [2008-7-4 231704]

=============== Created Last 30 ================

2009-12-01 06:53:21 0 d-----w- c:program filestrend micro
2009-12-01 06:28:20 0 d-----w- c:docume~1charapplic~1Malwarebytes
2009-11-23 05:44:31 98816 ----a-w- c:windowssed.exe
2009-11-23 05:44:31 77312 ----a-w- c:windowsMBR.exe
2009-11-23 05:44:31 260608 ----a-w- c:windowsPEV.exe
2009-11-23 05:44:31 161792 ----a-w- c:windowsSWREG.exe
2009-11-23 05:30:13 0 d-----w- c:program filesSpywareBlaster
2009-11-23 05:20:54 81288 ----a-w- c:windowssystem32driversiksyssec.sys
2009-11-23 05:20:54 66952 ----a-w- c:windowssystem32driversiksysflt.sys
2009-11-23 05:20:54 42376 ----a-w- c:windowssystem32driversikfilesec.sys
2009-11-23 05:20:54 29576 ----a-w- c:windowssystem32driverskcom.sys
2009-11-23 05:20:45 0 d-----w- c:program filesSpyware Doctor
2009-11-23 04:47:52 0 d-----w- c:windowssystem32wbemRepository
2009-11-23 04:45:41 0 d-----w- c:windowssystem32driversAvg
2009-11-23 04:10:48 0 d-----w- c:program filesSpybot - Search & Destroy
2009-11-18 16:02:45 54156 ---ha-w- c:windowsQTFont.qfn
2009-11-18 16:02:45 1409 ----a-w- c:windowsQTFont.for

==================== Find3M ====================

2009-09-11 14:33:52 133632 ----a-w- c:windowssystem32msv1_0.dll
2009-09-04 20:45:26 58880 ----a-w- c:windowssystem32msasn1.dll
2008-05-27 02:55:42 408 ----a-w- c:program filescommon filesSystem.class

============= FINISH: 23:07:04.67 ===============

I forgot to mention i also noticed 2 HelpAssistant files under Document and Settings and I have never asked for assistance. I did a fixmbr thinking it was the boot record trojan and deleted the files (have not come back yet). this was done previous to coming here and being told not to do anything...

Edit: After some initial testing on various browsers and various sites - my comp seems ok... If you guys think so too please let me know and we can say it is resolved.

Merged posts. ~ OB

Attached Files


Edited by Orange Blossom, 01 December 2009 - 10:55 PM.


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#2 Blind Faith

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Posted 13 December 2009 - 10:54 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


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#3 SpySentinel

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Posted 18 December 2009 - 06:36 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact either Me or another staff member.

Everyone else please start a new topic.
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