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Infected with qveqsysguard.exe a few days ago


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#1 madmatz

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Posted 01 December 2009 - 01:53 AM

I received a fake virus protection bug that kept creating random sound bytes of music, talking and ads. It would pop up security alerts and not let me cancel out of them causing me to go to their fake antivirus site to purchase their product.

When I try go to a real antvirus site it would forward me to their site. I tried to open task manager and it would not let me, saying it was infected. It then would not let me open any program, saying it was infected. Finally I just shut off my computer cold and restarted it. I opened Task manager and command prompt before windows was completely booted and then started researching solutions on my other computer.

I ended up finding the problem with a free scan which located the following:

File location: c:\Documents and Settings\Mark\Local Settings\Application Data\rcfuwx\qveqsysguard.exe
Registry Key that calls file: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\"ipatoepd"

Then, from command prompt I used the command CACLS to change the access rights for qveqsysguard.exe and rcfuwx to everyone:N (everyone has no permissions to access the files)

I ended the process qveqsysguard.exe and removed the registry key "ipatoepd" (named fully above) with HJT.

This removed most of the problem but I think I still have some lingering effects or something new, similar to what is described on http://www.bleepingcomputer.com/forums/t/274632/hijack-this-log-help/ and http://www.bleepingcomputer.com/forums/lof...hp/t274720.html

What happens is that when I open my browser (fire fox or chrome) I randomly have additional tabs open up to pages such as the following: hxxp://www.newyorknewtoday.com/index1.php?src=msn+com_113232 and hxxp://server2.mediajmp.com/surveys/m-index.html?keyw_passthru=act.com&target_passthrough=act.com

This same activity of additional random pages happens sometimes when I open a new blank tab, click a link, or just navigate within whatever page I'm on.

That's about as detailed as I can get without being a real tech.


DDS (Ver_09-11-29.01) - NTFSx86
Run by Mark at 22:10:56.12 on Tue 12/01/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2037.1361 [GMT -8:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\System Control Manager\MSIService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\System Control Manager\MGSysCtrl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\OpenDNS Updater\OpenDNSUpdater.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Documents and Settings\Mark\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mark\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mark\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mark\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.msi.com.tw/
mDefault_Page_URL = hxxp://www.msi.com.tw
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: Groove Folder Synchronization: {2a541ae1-5bf6-4665-a8a3-cfa9672e4291} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [OpenDNS Updater] "c:\program files\opendns updater\OpenDNSUpdater.exe" /autostart
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
mRun: [MGSysCtrl] c:\program files\system control manager\MGSysCtrl.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mark\applic~1\mozilla\firefox\profiles\29fk93d7.default\
FF - plugin: c:\documents and settings\mark\application data\mozilla\firefox\profiles\29fk93d7.default\extensions\npzorap@zorap.com\plugins\npZorap.dll
FF - plugin: c:\documents and settings\mark\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\mark\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-3-4 55136]
R2 Micro Star SCM;Micro Star SCM;c:\program files\system control manager\MSIService.exe [2009-3-4 159744]
R3 ReallusionVirtualAudio;Reallusion Virtual Audio;c:\windows\system32\drivers\RLVrtAuCbl.sys [2009-3-4 31616]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-3-4 162816]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-11-10 133104]
S3 cmusbser;%CMUSBSER%;c:\windows\system32\drivers\cmusbser.sys [2009-6-18 87040]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2008-12-8 533344]
S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]

=============== Created Last 30 ================

2009-11-30 22:09:05 0 d-----w- c:\windows\pss
2009-11-30 21:17:01 0 d-----w- c:\program files\Trend Micro
2009-11-26 02:37:04 0 d-----w- c:\program files\FXCM MT4 powered by BT
2009-11-25 03:59:01 0 d-----w- c:\docume~1\mark\applic~1\QuickScan
2009-11-25 03:43:43 0 d-----w- c:\docume~1\mark\applic~1\OpenDNS Updater
2009-11-25 03:43:42 0 d-----w- c:\program files\OpenDNS Updater
2009-11-24 21:09:07 0 d-----w- c:\windows\system32\wbem\Repository
2009-11-24 08:14:22 20747 ----a-w- c:\windows\tng49f4d98.dat
2009-11-24 08:01:55 1 ----a-w- c:\windows\fdgg34353edfgdfdf
2009-11-24 08:01:43 50688 ----a-w- c:\windows\system32\fio32.dll
2009-11-24 08:01:30 1 ---h--w- c:\windows\tgm2.dat
2009-11-24 08:01:29 2 ----a-w- c:\windows\0101120101465249.xxe
2009-11-24 08:01:28 2 ----a-w- c:\windows\0101120101465250.xxe
2009-11-24 08:01:28 1 ---h--w- c:\windows\mmsmark3.dat
2009-11-24 08:01:23 2 ----a-w- c:\windows\010112010146116101.xxe
2009-11-24 08:00:20 2 ----a-w- c:\windows\010112010146101105.rx
2009-11-15 16:59:40 0 d-----w- c:\program files\Citrix
2009-11-15 16:59:30 70984 ----a-w- c:\documents and settings\mark\g2mdlhlpx.exe
2009-11-07 18:43:47 0 d-----w- c:\program files\Autochartist
2009-11-07 07:38:08 0 d-----w- c:\program files\FxClub

==================== Find3M ====================

2009-12-01 23:02:12 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-03-05 02:27:16 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2009-06-14 00:27:23 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009061320090614\index.dat
2009-06-14 00:27:24 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-06-14 00:27:24 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-06-14 00:27:24 16384 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 22:12:08.43 ===============

Attached Files


Edited by Orange Blossom, 01 December 2009 - 10:56 PM.
Deactivate links. ~ OB


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#2 Elise

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Posted 14 December 2009 - 04:08 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

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Posted 19 December 2009 - 03:32 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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