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#1 playerkathy


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Posted 30 November 2009 - 11:48 PM

hi guys love your site! you already helped me twice before through your site as a guest. now i'm asking as a member, i have a virus malware or something! Please help!

I'm not super computer savvy but i can do some things.
i cleaned up my laptop and my friends laptop using malwarebytes
now on my moms comp i cannot by any means download or run the software
i even tried putting it on a disk and running from the disk, no use.
then i tried vundofix, nothing.

worm.win32.netsky is what keeps popping up
and another that says trojanspm/lx
i unplugged the internet from the infected comp and im using my laptop
yesterday, i saw my regular screen. tonight, its a green screen
that says "your system is infected!"

like i said before, im only skilled to a point.
im afraid to ruin the comp. what should i do?
im super frustrated and need help asap!!!!!
help please!

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#2 boopme


    To Insanity and Beyond

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Posted 01 December 2009 - 11:46 AM

Hello and thank you.. I am moving this from Vista to Am I Infected.
Let's try this.. Run RKill then immediately run MBAM..post that log.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.
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