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antivirus system pro removal


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2 replies to this topic

#1 arianne

arianne

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Posted 30 November 2009 - 07:42 PM

my dell xps windows xp norton internet security computer became infected with antivirus system pro yesterday. i found this site,downloaded rkill and malwarebytes anti-malware on a usb drive on another computer per instructions. when i try to run rkill,the black dos screen pops up then immediately disappears and the multiple warning popups appear. when i try to launch malware,nothing happens- i never get to the welcome screen.i cannot access safari, system restore, any documents,task manager(which disappears).I change the lan settings (uncheck proxy) and i can access one page then it goes back to checked, and can not go to another web site without redoing settings. And if it were not so annoying having this take over all aspects of my computer it would be funny-the Viagra website appears and sometimes plays the commercial. I would appreciate any further help. Thanks, anne

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#2 Orange Blossom

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Posted 30 November 2009 - 08:08 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 garmanma

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Posted 02 December 2009 - 06:08 PM

Can you run this?


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Mark
Posted Image
why won't my laptop work?

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