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protection software is disabled, google searches redirect. need help


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#1 jc17

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Posted 30 November 2009 - 06:55 PM

My computer is all messed up. I discovered that google searched were being redirected to random sites. I tried to run an antivirus program, a registry cleaner program, and hijackthis. Anything I run stops and closes in the moddle of the scan and then .exe is unusable. It says I do not have the correct permissions, etc. I can usually get rid of the easy stuff that infects my computer, but without being able to run any scans I don't know where to begin.
Thanks in advance for any help.

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#2 garmanma

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Posted 02 December 2009 - 05:55 PM

Try running this application before your scans

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer or you will have to run it again
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#3 jc17

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Posted 02 December 2009 - 06:14 PM

well i got a little impatient and kept trying to get differnt programs to run. combofix ended up running successfully and it fixed some stuff automatically. i am now able to run other programs that were not working before. any suggestions on what to use to make sure there aren't any remaining problems?




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