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Network User Got Married


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#1 DnDer

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Posted 30 November 2009 - 04:56 PM

Maybe I'm overcomplicating this... But e-mail and login name are tied to the person's full name, right? Jane Smith is jsmith for the domain login and jsmith@company.com when her exchange mailbox is created.

How do I change her name to display in her e-mails Jane Smith-Doe and have mail sent to jsdoe@company.com without simply creating a new user from scratch? Can I change just her e-mail settings without mucking up her logins? We have a user domain folder tied to the domain login, too (users drive:\jane smith\) which would be lost if I changed her name to Jane Smith-Doe.

What am I looking at needing to do here?

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#2 Orange Blossom

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Posted 30 November 2009 - 05:50 PM

I think the best solution is to contact the e-mail provider and request that the user name be changed because she got married but keep the account the same. Then, go to her e-mail client and change her user name there as well.

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#3 DnDer

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Posted 30 November 2009 - 05:57 PM

I am the e-mail provider. Technically. I'm in IT, but this is something I've not done before.




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