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virus removal instructions didn't work - please help!


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#1 flashdoofus

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Posted 30 November 2009 - 04:12 PM

I followed the instructions here:

http://www.bleepingcomputer.com/virus-remo...irus-system-pro

...but it didn't work. Every time I reboot my pc, the stupid virus comes back, and I have to repeatedly run rKill.com a bunch of times to stop it. I also looked for the following files and reg keys on my system:

Associated Antivirus System Pro Files:

c:\WINDOWS\sysguard.exe
c:\WINDOWS\system32\iehelper.dll
C:\Documents and Settings\<UserProfile>\<random characters>\<4 random chars>sysguard.exe

Associated Antivirus System Pro Windows Registry Information:

HKEY_CURRENT_USER\Software\AvScan
HKEY_CLASSES_ROOT\CLSID\{BAD4551D-9B24-42cb-9BCD-818CA2DA7B63}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BAD4551D-9B24-42cb-9BCD-818CA2DA7B63}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "system tool"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "<random characters>"

...but none of the above were on my system.

I have no idea what else I should do. Please help! Any advice would be greatly appreciated...

Thanks in advance
Joey

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#2 flashdoofus

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Posted 30 November 2009 - 06:17 PM

I figured out why it didn't work - when you kill the process with rKill.com and then turn off the proxy setting in IE, I had to leave IE open for some reason in order to update Malware bytes, otherwise I got an error message and couldn't update it - if you don't update malware bytes definitions after you install it, then it won't totally get rid of the virus.

#3 garmanma

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Posted 02 December 2009 - 05:53 PM

you are good to go then?
Mark
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