Posted 30 November 2009 - 03:45 PM
I just purchased a new Toshiba laptop with Windows 7 Home Premium. I'm trying to load Office 2003 Pro from a CD. Every time I enter the key I get the message "Microsoft Office Setup cannot continue because the installation source has been corrupted." I searched on-line for solutions with no luck. Some people had this problem with older versions of Windows. Some of their solutions were to copy the disk to the hard drive and run setup from there, install the latest service pack for their Windows, download and run a Windows Installer diagnostic program.
It does copy over to my hard drive but I get the same message. Windows 7 doesn't have a service pack. I downloaded the diagnostic program for the Installer but it didn't show any problems with an incomplete installation of Office 2003 Pro (a common reason for this problem).
I bought the computer at Best Buy and their Geek Squad had tested and set it up. I called them. Their only suggestion was to uninstall the trial version of Office 2007. I had heard that this could be a problem. I uninstalled the trial version and the Activation Assistant that came with it. Microsoft SQL Server 2005 Compact Edition, Microsoft Silverlight, Microsoft Visual C++ 2005 Redistributable, and Microsoft Works are still on there. Could any of them be causing the problem?
The Geek Squad guy's final suggestion was if nothing else works, to contact Microsoft. I went to their solutions center and I would have to pay to get their help.
Any suggestions? Is there any way to test my CD to see if it could be the problem?
I appreciate any help.