I am trying everything I can to get rid of this malicious program. I am writing from my laptop because my desktop has the antivirus pro infection. I have tried the instructions in the topic, but it is not working. It wont let me click apply when i unlick "use a proxy server" the box is alweays rechecked. I even trick the system by saying "purchase the full version" long enough to uncheck for 30 seconds but then it goes back to proxy server.
More importantly, I downloaded rkill.com to a disc and AVP wont let me run it on my PC
I need a malware removal tool that it wont recognize.
Any ideas? Its not fair to pay for something just to get it off.
thats the last time I can let my 8 year old go on my pc, unfortunately
Thanks for any help