Posted 30 November 2009 - 12:16 AM
I recently took my laptop to office depot to have them remove the Antivirus System Pro that infected my computer. Paid them got it back the next day, which was the day before thankgiving. Now it's Sunday and it's back on there. I did what the instructions said on the uninstall guide, I download the rkill.com download link to my USB flash drive, and also the Malwarebytes' Anti-Malware Download link, and everything is fine. When i put it on my laptop the Anti-Malware link works, but not the rkill.com one. Am i not saving it right? I can't proceed until i do that step first, I would greatly appreciate some help. Thanks!