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Please remove: Anti Virus System Pro


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#1 marjack

marjack

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Posted 29 November 2009 - 04:56 PM

Found Anti Virus System Pro on my system. can not remove with McAfee or malwarebytes. have done system restore a few times (when system becomes unusable). sys restore make the system usable, but does not remove the anti virus system pro. And eventually, anti virus system pro makes the system unusable again.

The anti viurs systme pro creates a windows security icon in the lower right of the bar, this icon is always present.

thank you in advance for your support.

dds log follows:


DDS (Ver_09-11-29.01) - NTFSx86
Run by Jack at 16:18:00.59 on Sun 11/29/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.510 [GMT -5:00]

AV: Total Protection Service *On-access scanning enabled* (Outdated) {8C354827-2F54-4E28-90DC-AD391E77808C}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtTry.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jack\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.google.com/
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com
uURLSearchHooks: N/A: {0579b4b6-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
mURLSearchHooks: N/A: {0579b4b6-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Ask Search Assistant BHO: {0579b4b1-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Ask Toolbar: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL
TB: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRunOnce: [CheckNetworkConnection] "c:\program files\support.com\providercomcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=71e6471f-f014-453c-a2c1-42c18491e7f2
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\iaanotif.exe"
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [McAfee Managed Services Tray] "c:\program files\mcafee\managed virusscan\agent\StartMyagtTry.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dlbcserv.lnk - c:\program files\dell photo printer 720\dlbcserv.exe
IE: {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/
IE: {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/
IE: {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} - hxxp://connect.comcast.com/dl/Comcast%20Activation%20Controls.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145209888250
DPF: {754693AA-011F-40DD-B075-DD4644A47F54} - hxxp://www.imvu.com/catalog/invite/Importer.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} - hxxp://h30299.www3.hp.com/ediags/hpnar/en/app/17/install/gtdownhp.cab?1,0,0,94
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt4.7.0.752.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
AppInit_DLLs: mosayome.dll c:\windows\system32\gezelegu.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: tinerevip - {dc7fb85e-0231-40cf-8791-352e069cffb3} - No File
STS: {dc7fb85e-0231-40cf-8791-352e069cffb3} - No File
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, msansspc.dll
LSA: Notification Packages = scecli fenebiha.dll

Note: multiple HOSTS entries found. Please refer to Attach.txt

============= SERVICES / DRIVERS ===============

P3 McShield;McShield;c:\progra~1\mcafee\manage~1\vscan\McShield.exe [2008-12-30 144704]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-12-30 213768]
R2 EngineServer;EngineServer;c:\program files\mcafee\managed virusscan\vscan\EngineServer.exe [2008-12-30 14144]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-11-28 210216]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2008-12-30 175704]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-11 24652]
R3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\MfeAVFK.sys [2008-12-30 79880]
R3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\MfeBOPK.sys [2008-12-30 35272]
S2 gupdate1c9ba0d569c302c;Google Update Service (gupdate1c9ba0d569c302c);c:\program files\google\update\GoogleUpdate.exe [2009-4-10 133104]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\MfeRKDK.sys [2008-12-30 34216]

=============== Created Last 30 ================

2009-11-29 19:40:03 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-29 19:40:02 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-29 19:40:01 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-29 03:20:01 0 d-----w- c:\program files\common files\McAfee
2009-11-29 03:11:44 0 d-----w- c:\windows\system32\wbem\Repository
2009-11-29 03:08:17 0 d-----w- c:\program files\McAfee

==================== Find3M ====================

2009-10-22 09:19:04 5939712 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-09-13 04:46:26 18508 ----a-w- c:\windows\system32\oxecyta.bin
2009-09-13 04:46:26 16913 ----a-w- c:\program files\common files\tyqaqu.lib
2009-09-13 04:46:26 16768 ----a-w- c:\program files\common files\sofemyz._dl
2009-09-13 04:46:26 14101 ----a-w- c:\windows\mugat.vbs
2009-09-13 04:46:26 13857 ----a-w- c:\windows\rilah.com
2009-09-13 04:46:26 13651 ----a-w- c:\docume~1\jack\applic~1\ykyfefa.dat
2009-09-13 04:46:26 13414 ----a-w- c:\windows\esysuty.exe
2009-09-13 04:46:26 12528 ----a-w- c:\docume~1\alluse~1\applic~1\qyco.bat
2009-09-13 04:46:26 11779 ----a-w- c:\docume~1\alluse~1\applic~1\jexixaquq.bat
2009-09-13 04:46:26 10555 ----a-w- c:\docume~1\jack\applic~1\sehahada.sys
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2008-09-08 13:06:31 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090820080909\index.dat

============= FINISH: 16:19:00.68 ===============

Attached Files



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#2 Blade81

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Posted 08 December 2009 - 10:37 AM

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this post a fresh dds log, please.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 Blade81

Blade81

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Posted 18 December 2009 - 01:24 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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