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Modem problems in ze4200 hp laptop


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#1 cowsgonemadd3

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Posted 10 August 2005 - 02:07 PM

I have a ze4200 hp laptop. Well the modem 2 days ago got so slow at loading pages that I could not use it then it just disconnected. Well it re-connected fine but when I got off and came back that night it would not connect!

It has done this before and I wiggled the little port a little and it started working. I tried that this time and it did nothing.l

I even tried to take the cover off but I found out its just a port on the motherboard and nothing I can just replace easy, if at all.

It just tries to connect and says "No dial tone".........

I have this like wireless thing it runs on to get phone line to the room its in and it has a light that turns green when its being used. It will stay lit fully and steadily when its being used.

When I connect or try to connect the laptop now it just flickers like the modem is trying but??

Any ideas on how to fix it? I have to call the Phone company on this computer im on now because it has a v.92 modem and they must not have it activated so this computer is super slow on the internet and barely connects. :thumbsup:

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#2 River_Rat

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Posted 11 August 2005 - 08:26 AM

Have you tried connecting the computer to a known working phone jack via a phone line, and bypass the little wireless thingy you mentioned. :thumbsup:

#3 cowsgonemadd3

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Posted 11 August 2005 - 12:30 PM

Yes I have,its not the wireless thing though....

#4 River_Rat

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Posted 11 August 2005 - 03:11 PM

Well at this point I would go into the Device Manager>Remove the Modem then restart and let Windows reinstall it from the driver cache.

Then

Go to here Line 349 and rebuild the Winsock Stack.
http://www.kellys-korner-xp.com/xp_tweaks.htm

#5 cowsgonemadd3

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Posted 11 August 2005 - 05:16 PM

Done did all of that before....
Anyways I fixed it myself!

#6 River_Rat

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Posted 11 August 2005 - 06:11 PM

Done did all of that before....
Anyways I fixed it myself!

And the fix was?????

#7 cowsgonemadd3

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Posted 11 August 2005 - 09:37 PM

Well I kept checking with my wireless thing and then decided to try it directly as you said. Well I did and nothing. Well I took it back in my room ran a phone line from another socket to the laptop and it worked.

I am guessing it was the wireless thing even though it looked like it was working.

Thanks for the help.




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