Infected with Google redirect

Hi,

First of all, thank you in advance for your help.

Late last week I was infected with the "System Pro Virus" (or something like that) virus and lost complete control of my computer. I could not execute ANY application, including the System Restore. I used a friends computer to access the internet and found some recommendations to try. I used a flash drive to load the Malawarebytes' Anti-Malware program but then could not run that either. What I did notice was the System Pro Virus took a little time starting up when I rebooted, so I tried launching the Malaware virus detection SW just as soon as I could click on anything and it worked! Once it started running the System Pro Virus could not stop it. I found a few Trojans and deleted them, but the virus was still there. So I did the same thing with System Restore (started it ASAP after a reboot) and was able to get that working, and restored my operating system to a restore point about a week earlier. Everything seemed fine except I got a redirect when I opened up an IE window. I ignored it at first but then found it happened about 1 out of 5 times when I either opened an IE window or tried to navigate to a new URL. And then it started getting worse. A couple of times it just started opening IE window after IE window and I could not stop it (had to kill the computer using the power button). And now some of the websites I'm being redirected to are porn sites instead of the "news" sites I was getting redirected to yesterday.

I surfed a number of forums found while googling the problem and tried a number of things, including multiple scans with the Malaware and McAfee (comes with my comcast subscription) software, setting up firewalls, changing some IE options Active X settings, and deleting all the old System Restore points (one forum - may have been this one recommended this in case the virus was in an old system restore point). I came a cross a number of forums that all used the "HijackThis" routine to collect data so I loaded that and ran it which brought me to the BleepingComputer site. I've followed all the directions in this site on how to collect the data prior to posting this request for help.

Since this is the first time I've ever used anything like this please forgive me if I do anything wrong. I'm told I am to wait until I have been contacted by someone who will provide me assistance. I will not do any further work on this problem until I hear from you.

Again, thank you in advance for your help.

Diver52

Here is the DDS report:


DDS (Ver_09-11-29.01) - NTFSx86
Run by alellis at 13:38:41.31 on Sun 11/29/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.409 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\cisvc.exe
C:\PROGRA~1\PRIMAV~1\IntrBase\bin\ibserver.exe
C:\Program Files\iPass\iPassConnect\iPCAgent.exe
C:\WINDOWS\system32\lxdwcoms.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\oracle\ora92\bin\omtsreco.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\providerComcast\bin\tgsrvc.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\alellis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Lexmark Printable Web: {d2c5e510-be6d-42cc-9f61-e4f939078474} - c:\program files\lexmark printable web\bho.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ShowLOMControl] 1 (0x1)
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [EPSON Stylus Photo R300 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
mRun: [lxdwmon.exe] "c:\program files\lexmark 7600 series\lxdwmon.exe"
mRun: [lxdwamon] "c:\program files\lexmark 7600 series\lxdwamon.exe"
mRun: [Lexmark 7600 Series Fax Server] "c:\program files\lexmark 7600 series\fm3032.exe" /s
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxp://www.corp.teradyne.com/metaframe/ica32t.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1160497262687
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} - hxxp://mail.lycos.com/hanmail-ax/AttachMail.cab
DPF: {CAFECAFE-0013-0001-0021-ABCDEFABCDEF}
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://ceridiantraining.webex.com/client/T25L/training/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-9-16 214664]
R2 iPCAgent;iPCAgent;c:\program files\ipass\ipassconnect\iPCAgent.exe [2007-4-16 90112]
R2 lxdw_device;lxdw_device;c:\windows\system32\lxdwcoms.exe -service --> c:\windows\system32\lxdwcoms.exe -service [?]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-10-25 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-10-25 144704]
R2 tgsrvc_providercomcast;SupportSoft Repair Service (providercomcast);c:\program files\providercomcast\bin\tgsrvc.exe [2008-5-2 148768]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-10-25 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-10-25 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-10-25 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-10-25 40552]
S2 lxdwCATSCustConnectService;lxdwCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdwserv.exe [2009-10-28 98984]
S3 el575nd5;3Com Megahertz 10/100 LAN CardBus PC Card Driver;c:\windows\system32\drivers\el575ND5.sys [2007-4-30 69692]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-10-25 34248]

=============== Created Last 30 ================

2009-11-28 18:48:32 0 d-----w- c:\program files\CCleaner
2009-11-28 18:34:44 0 d-----w- c:\program files\Trend Micro
2009-11-28 14:31:14 0 d-----w- C:\fcce840a488e3899713cf45ee1
2009-11-28 14:31:02 0 d-----w- C:\015f3342521bf4cf6c1b
2009-11-27 15:39:34 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-27 15:39:30 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-27 13:09:12 0 d-----w- c:\windows\system32\wbem\Repository
2009-11-25 22:04:31 0 d-----w- c:\docume~1\alellis\applic~1\Malwarebytes
2009-11-25 21:53:56 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-25 21:53:55 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-11 23:20:40 0 d-----w- c:\docume~1\alluse~1\applic~1\Maxtor
2009-11-11 23:20:39 0 d-----w- c:\program files\Maxtor
2009-11-11 23:04:15 0 d-----w- c:\program files\TaxCut08
2009-11-11 23:04:15 0 d-----w- c:\program files\PDF995
2009-11-11 23:02:29 0 d-----w- c:\docume~1\alluse~1\applic~1\TaxCut
2009-11-11 23:01:46 0 d-sh--w- c:\windows\ftpcache
2009-10-31 15:21:52 0 d-----w- c:\docume~1\alellis\applic~1\7600 Series

==================== Find3M ====================

2009-10-25 15:44:26 90112 ----a-w- c:\windows\DUMP688d.tmp

============= FINISH: 13:39:54.09 ===============

Well, it's been 5 days and no help. I turned on the computer yesterday and was about to run another Malware sweep and it shutdown. I could not restart/reboot it. Everytime I powered it up it would start to reboot and then start all over again. Over and Over. No warning messages. If I went into safe mode it did the same thing. I tried every possible means of booting it available.
So I started an OS reload last nite.
Now I have something to do this weekend. Figure out all the settings, links, etc. I used to have and try to restore them.
This malware stuff sucks.

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.