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Antivirus System Pro Malware [Moved]


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#1 berisky

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Posted 29 November 2009 - 11:31 AM

Yesterday, I downloaded a photo from the internet and got a virus. It seemed to mask itself as ANTIVIRUS SYSTEM PRO, but I am wise to malware of this type.

I am running AVG Anti-Virus Free 9.0.709. Clearly, I will have to upgrade to a pay type of higher grade security.

I have a PC with Windows XP Pro 2002 Service Pack 3. I have run Spybot Search & Destroy, Malware Bytes (MBAM), Ad-Aware and Combofix. I am no longer showing any Malware, but after even after combofix, when I open my IE Browser to my homepage, another window may open after my homepage. Clearly, adware is still running a redirect.

I am ready to post my Combofix log when requested. Please advise and thank you.

Oh yes, and I cannot start in Safe Mode with Network. The computer will automatically restart and keep doing it until I choose normal startup.

Edited by berisky, 29 November 2009 - 04:04 PM.


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#2 Orange Blossom

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Posted 29 November 2009 - 05:07 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 berisky

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Posted 02 December 2009 - 02:15 AM

Anyone out there???

#4 boopme

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Posted 03 December 2009 - 02:55 PM

Hello,let's run this first and see.

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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