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annoying popups, please help in removing them


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9 replies to this topic

#1 xps11sun

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Posted 29 November 2009 - 02:08 AM

hi,

i've been having problems with my laptop for the past week. everytime i open the browser, advertisements popup on my screen and it's really starting to be a nuisance. in addition, the popups are mostly adult site like adultfriendfinder.com. i tried to use some popup blockers, even anti-spyware and anti-adware to try to fix the problem but it's no use. i still keep getting the popups. i'm not techie person and i'm running out of options. please help... thank you.

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#2 tanzi

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Posted 01 December 2009 - 02:03 AM

Sounds like the same problem that i am having!!
think you have been infected with adware ...
they are most annoying and slow down your pc
i used revo uninstaller and mine seem to have gone fingers crossed..
read the instructions carefully.

Edited by tanzi, 01 December 2009 - 02:45 AM.


#3 garmanma

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Posted 02 December 2009 - 06:27 PM

Hello xpsiisun and welcome to BC


:flowers:

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware Free version and save it to your desktop.

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled

=============================

:thumbsup:
SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
    First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.
Mark
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#4 xps11sun

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Posted 04 December 2009 - 10:00 AM

hi garmanma,

thank you for the information. i did install both MBAM and SAS and did system scans. here is the scan log for MBAM:

Malwarebytes' Anti-Malware 1.42
Database version: 3291
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

4/12/2009 8:49:11 PM
mbam-log-2009-12-04 (20-49-11).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 303788
Time elapsed: 1 hour(s), 8 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 6
Registry Keys Infected: 46
Registry Values Infected: 5
Registry Data Items Infected: 0
Folders Infected: 33
Files Infected: 87

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\Web Search Operator\3.1.0.1800\WSOCommon.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\components\WSOFFAddOn.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\ACECommon.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\components\ACEFFAddOn.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\CPACommon.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\components\CPAFFAddOn.dll (Adware.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\explorerbar.cmw (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{f5b8c69c-9b45-4a6a-9380-df225c546ae7} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{629cd6c2-e4c5-4554-aeb8-12e4e2cd40ff} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b72681c0-a222-4b21-a0e2-53a5a5ca3d41} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b72681c0-a222-4b21-a0e2-53a5a5ca3d41} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b72681c0-a222-4b21-a0e2-53a5a5ca3d41} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.cmw.1 (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.funexplorer (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{ac5ab953-ed25-4f9c-87f0-b086b0178ffa} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6160f76a-1992-4b17-a32d-0c706d159105} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{42c7c39f-3128-4a17-bdb7-91c46032b5b9} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{42c7c39f-3128-4a17-bdb7-91c46032b5b9} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{42c7c39f-3128-4a17-bdb7-91c46032b5b9} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.funexplorer.1 (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.funredirector (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{883dfc00-8a21-411d-956c-73a4e4b7d16f} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{480098c6-f6ad-4c61-9b5c-2bae228a34d1} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{eb4a577d-bcad-4b1c-8af2-9a74b8dd3431} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{eb4a577d-bcad-4b1c-8af2-9a74b8dd3431} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{eb4a577d-bcad-4b1c-8af2-9a74b8dd3431} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.funredirector.1 (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.tcp (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{2a743834-05f4-4ed4-8a1c-41332b10ac0c} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1081d532-7de4-40bd-b912-388fa6b27c78} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{cac89ff9-34a9-4431-8cfe-292a47f843bc} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Explorer\Bars\{cac89ff9-34a9-4431-8cfe-292a47f843bc} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{cac89ff9-34a9-4431-8cfe-292a47f843bc} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cac89ff9-34a9-4431-8cfe-292a47f843bc} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\explorerbar.tcp.1 (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{1d74e9dd-8987-448b-b2cb-67fff2b8a932} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{565dd573-549e-4da9-8cd7-6ae3df25339a} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{877f3eab-4462-44df-8475-6064eafd7fbf} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d74e9dd-8987-448b-b2cb-67fff2b8a932} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1d74e9dd-8987-448b-b2cb-67fff2b8a932} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{3de88beb-f271-484a-ba71-01d30f439f0c} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{50ad41d2-b1f0-47cc-9ea7-395355eaeebd} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8ceb185e-81a5-46d3-bc20-c555d605afbd} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a72522ba-9ff3-4c83-abc6-9b476728a396} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c5762628-ae15-4ca6-96c4-b00dd17f3419} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d062e03e-65ca-49e4-9b15-31938ba98922} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Explorer\Bars\{b72681c0-a222-4b21-a0e2-53a5a5ca3d411} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d45817b8-3ead-4d1d-8fca-ec63a8e35de2} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\{D45817B8-3EAD-4d1d-8FCA-EC63A8E35DE2} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AppDataLow\SOFTWARE\Internet Today (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Web Search Operator (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Media Access Startup (Adware.DoubleD) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{d45817b8-3ead-4d1d-8fca-ec63a8e35de2} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions\{8141440e-08f0-4339-9959-5c31c6a69f23} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions\{e63605fc-d583-4c81-867f-9457bdb3ea1b} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions\{e889f097-b0be-471b-89ad-b86b6f04b506} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\internet today task (Adware.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Internet Today\1.1.0.1090 (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator (Adware.Agent) -> Delete on reboot.
C:\Program Files\Web Search Operator\3.1.0.1800 (Adware.Agent) -> Delete on reboot.
C:\Program Files\Web Search Operator\3.1.0.1800\Data (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\FF (Adware.Agent) -> Delete on reboot.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\chrome (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\chrome\content (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\components (Adware.Agent) -> Delete on reboot.
C:\Program Files\Textual Content Provider (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Textual Content Provider\1.1.0.1380 (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Textual Content Provider\1.1.0.1380\data (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050 (Adware.Agent) -> Delete on reboot.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\Data (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF (Adware.Agent) -> Delete on reboot.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\chrome (Adware.Agent) -> Delete on reboot.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\chrome\content (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\components (Adware.Agent) -> Delete on reboot.
C:\Program Files\Content Management Wizard\1.1.0.1820 (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer (Adware.Agent) -> Delete on reboot.
C:\Program Files\Customized Platform Advancer (Adware.Agent) -> Delete on reboot.
C:\Program Files\Customized Platform Advancer\3.1.0.1540 (Adware.Agent) -> Delete on reboot.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\Data (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF (Adware.Agent) -> Delete on reboot.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\chrome (Adware.Agent) -> Delete on reboot.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\chrome\content (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\components (Adware.Agent) -> Delete on reboot.
C:\Program Files\Content Management Wizard (Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\owner\Local Settings\Application Data\Internet Today (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\Local Settings\Application Data\Textual Content Provider (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\Local Settings\Application Data\Textual Content Provider\Data (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\Local Settings\Application Data\Web Search Operator (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\Local Settings\Application Data\Web Search Operator\3.1.0.1800 (Adware.DoubleD) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Content Management Wizard\1.1.0.1820\CMWIE.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\CPAIEAddOn.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\WSO.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Textual Content Provider\1.1.0.1380\TCPIE.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\ACEIEAddOn.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9X46T47G\productinfo[1].dll (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9X46T47G\itsetup[1].exe (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DRBZR2VH\acesetup[1].exe (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DRBZR2VH\tcpsetup[1].exe (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ESHBP620\cmwsetup[1].exe (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ESHBP620\wsosetup[1].exe (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O1GNIG7N\cpasetup[1].exe (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\{D45817B8-3EAD-4d1d-8FCA-EC63A8E35DE2}\productinfo.dll (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today\1.1.0.1090\InternetToday.ico (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today\1.1.0.1090\InternetToday.skf (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today\1.1.0.1090\mfc80.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today\1.1.0.1090\Microsoft.VC80.CRT.manifest (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today\1.1.0.1090\Microsoft.VC80.MFC.manifest (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today\1.1.0.1090\msvcr80.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today\1.1.0.1090\PixelLogExe.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today\1.1.0.1090\SkinCrafterDll.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today\1.1.0.1090\unins000.dat (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Internet Today\1.1.0.1090\unins000.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\unins000.dat (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\unins000.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\WSOCommon.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Web Search Operator\3.1.0.1800\wsopx.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\Data\config.md (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\chrome.manifest (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\install.rdf (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\chrome\WSOAddOn.jar (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\chrome\content\WSOAddOn.js (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\chrome\content\WSOAddOn.xul (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\components\WSOFFAddOn.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\components\WSOFFAddOn.xpt (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Web Search Operator\3.1.0.1800\FF\components\WSOFFHelperComponent.js (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Textual Content Provider\1.1.0.1380\tcppx.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Textual Content Provider\1.1.0.1380\unins000.dat (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Textual Content Provider\1.1.0.1380\unins000.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Textual Content Provider\1.1.0.1380\data\pxtmpdata.mx (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Textual Content Provider\1.1.0.1380\data\TP_Config.mx (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Textual Content Provider\1.1.0.1380\data\TP_Data.mx (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Textual Content Provider\1.1.0.1380\data\TP_DomainExcludeList.mx (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\ACECommon.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\ACEIEAddOnSub.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\ACEIEAddOnSubL.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\acepx.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\unins000.dat (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\unins000.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\Data\config.md (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\chrome.manifest (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\install.rdf (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\chrome\ACEAddOn.jar (Adware.Agent) -> Delete on reboot.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\chrome\content\ACEAddOn.js (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\chrome\content\ACEAddOn.xul (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\components\ACEFFAddOn.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\components\ACEFFAddOn.xpt (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Automated Content Enhancer\4.1.0.5050\FF\components\ACEFFHelperComponent.js (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Content Management Wizard\1.1.0.1820\cmwpx.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Content Management Wizard\1.1.0.1820\cmwsh.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Content Management Wizard\1.1.0.1820\config.mx (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Content Management Wizard\1.1.0.1820\data.mx (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Content Management Wizard\1.1.0.1820\exclude.mx (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Content Management Wizard\1.1.0.1820\MatchingData.zd5 (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Content Management Wizard\1.1.0.1820\pxtmpdata.mx (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Content Management Wizard\1.1.0.1820\unins000.dat (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Content Management Wizard\1.1.0.1820\unins000.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\CPACommon.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\CPAHelper.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\CPAIEAddOnSub.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\CPAIEAddOnSubL.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\cpapx.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\unins000.dat (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\unins000.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\Data\config.md (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\chrome.manifest (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\install.rdf (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\chrome\CPAAddOn.jar (Adware.Agent) -> Delete on reboot.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\chrome\content\CPAAddOn.js (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\chrome\content\CPAAddOn.xul (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\components\CPAFFAddOn.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\components\CPAFFAddOn.xpt (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Customized Platform Advancer\3.1.0.1540\FF\components\CPAFFHelperComponent.js (Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\owner\Local Settings\Application Data\Textual Content Provider\Data\TP_Config.mx (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\Local Settings\Application Data\Textual Content Provider\Data\TP_Data.mx (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\Local Settings\Application Data\Textual Content Provider\Data\TP_DomainExcludeList.mx (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Users\owner\Local Settings\Application Data\Web Search Operator\3.1.0.1800\config.md (Adware.DoubleD) -> Quarantined and deleted successfully.


here is the scan log for SAS:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/04/2009 at 10:43 PM

Application Version : 4.31.1000

Core Rules Database Version : 4334
Trace Rules Database Version: 2188

Scan type : Complete Scan
Total Scan Time : 01:23:19

Memory items scanned : 303
Memory threats detected : 0
Registry items scanned : 7237
Registry threats detected : 0
File items scanned : 195987
File threats detected : 18

Adware.Tracking Cookie
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@www.rt-finds[2].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@bs.serving-sys[2].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@statcounter[2].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@richmedia.yahoo[2].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@atdmt[1].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@ehg-seagate.hitbox[1].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@content.yieldmanager[3].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@adinterax[2].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@microsoftwlmessengermkt.112.2o7[1].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@hitbox[2].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@msnaccountservices.112.2o7[1].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@ads.pointroll[1].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@doubleclick[1].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@ad.yieldmanager[2].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@serving-sys[2].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\Low\owner@browser.myquickfinder[2].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\Low\owner@cms.trafficmp[1].txt
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\Low\owner@imrworldwide[2].txt


as of now, no ads are popping up on my screen but i guess it's still early to say that everything's ok, although i really hope it is. is my laptop disinfected? thanks again. i appreciate the help.

#5 garmanma

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Posted 04 December 2009 - 07:38 PM

A couple of more things

:trumpet:
Update mbam and run a FULL scan
Please post the results

=======================

:flowers:

Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.[/list]
=============================

:thumbsup:

Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
  • Click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

    C:\Program Files\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 xps11sun

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Posted 06 December 2009 - 10:43 AM

hi garmanma,

did a full scan using an updated MBAM. hereis the scan log:
Malwarebytes' Anti-Malware 1.42
Database version: 3303
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

6/12/2009 11:41:51 PM
mbam-log-2009-12-06 (23-41-51).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 304809
Time elapsed: 1 hour(s), 9 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

i'll do a tfc and eset scan and post the results later. thanks.

#7 xps11sun

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Posted 06 December 2009 - 05:04 PM

hi garmanma,

here is the scan log for the eset online scanner:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK


everything seems to be fine. thank you.

#8 garmanma

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Posted 06 December 2009 - 07:27 PM

So everything is running fine for you now?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 khano1

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Posted 20 December 2009 - 10:27 AM

Hi Garmanma!
I am running into similar problem. Also the other problem is that whenever I try to open IE, i get an extra tab with the website www.hotebar.com
How do I get rid of that? Will appreciate if you can guide me. Thanks

#10 xps11sun

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Posted 03 January 2010 - 07:52 AM

hi garmanma,

everything is running fine for me now. thanks a lot. i appreciate the help. all the best!




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