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Malwarebytes, other scanners close after a few seconds


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3 replies to this topic

#1 Sei

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Posted 28 November 2009 - 07:16 PM

Today I was surfing around when suddenly my Firefox crashed. I thought it was just a random crash so I continued on as though nothing had happened. Then I went to do a search in google and it crashed again. This made me suspicious so I started Firefox up again and tried to redo my search. Again it crashed. I repeated this a couple more times just to confirm.

So after this I tried to run MBAM, which succeeded in opening only to close a couple seconds later. I also tried running the GMER rootkit scanner. That would scan for a couple seconds and crash. Also, it seems as if my WindowsBlinds has been disabled (skinner for windowsXP) if that is of any relevance. I definitely think there is something wrong.

It also seems that Windows Firewall on my internet connection has been disabled, and any attempt to enable it seems useless. Because of that, I've disabled the internet connection on that computer for now.

What should I do?

I am running on WindowsXP SP3.

I have an HJT log if necessary so at least that runs fine.

Edited by Sei, 28 November 2009 - 07:19 PM.


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#2 boopme

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Posted 28 November 2009 - 08:27 PM

Yes you will need to post that HJT log.


Please follow this guide. Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
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#3 Sei

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Posted 28 November 2009 - 11:46 PM

I'll give it a shot, thank you :thumbsup:

#4 Orange Blossom

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Posted 29 November 2009 - 05:48 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/274778/mbam-other-scanners-close-in-a-few-seconds/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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