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#1 anotherhour

anotherhour

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  • Local time:08:30 PM

Posted 28 November 2009 - 06:54 PM

I get my searches through Google etc sent to various websites (Little green planet Icon and little curvy icon)

I have ran AVG, Spybot, \malware bytes antimalware, kaspersky virus and anything else I could touch.lol...for four days now trying to get rid of it in regular and safemode.


DDS (Ver_09-11-29.01) - NTFSx86 NETWORK
Run by Kristie at 18:21:52.25 on Sat 11/28/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.766.400 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
svchost.exe
svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kristie\Local Settings\Temporary Internet Files\Content.IE5\U5T93UN0\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = www.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://127.0.0.1:4664/first_usage&s=LSYK4wXhrXNy6z1UQV6bgm11xnE
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: FreecycleMemberBHO Class: {c3e5e149-27b7-49d1-8420-b02ac52af663} - c:\program files\freecycle\FreecycleMember.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
uRun: [igndlm.exe] c:\program files\download manager\DLM.exe /windowsstart /startifwork
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [snpstd] c:\windows\vsnpstd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: CabBuilder - hxxp://www.imgag.com/kiw/toolbar/download/InstallerControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} - hxxp://www.bebo.com/files/BeboUploader.5.1.4.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.9.113.cab
DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} - hxxp://apps.corel.com/nos_dl_manager/plugin/IEGetPlugin.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {7A0D1738-10EA-47FF-92BE-4E137B5BE1A4} - hxxps://mpsnare.iesnare.com/StmOCX.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zpasspc.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\kristie\applic~1\mozilla\firefox\profiles\gd35lall.default\
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - component: c:\program files\mozilla firefox\extensions\linkfilter@kaspersky.ru\components\KavLinkFilter.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\kristie\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\program files\download manager\npfpdlm.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1601.7122\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 DiagnosticScan;DiagnosticScan;c:\windows\system32\drivers\DiagnosticScan.SYS [2009-11-25 16384]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-7-20 360584]
R3 JSWSCIMD;jswscimd Service;c:\windows\system32\drivers\jswscimd.sys [2009-7-13 57344]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-7-20 333192]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-7-20 28424]
S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 142832]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-23 9968]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-23 74480]
S1 Start1Driver;Start1Driver;c:\windows\system32\drivers\Start1Driver.SYS [2009-11-25 5120]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\belkin\f5d7000v8\jswpsapi.exe [2007-10-29 352338]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-23 7408]
S4 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-4 285392]
S4 getPlus® Installer;getPlus® Installer;c:\program files\nos\bin\getplus_helpersvc.exe --> c:\program files\nos\bin\getPlus_HelperSvc.exe [?]
S4 gupdate1ca2ac82f8b5d2e;Google Update Service (gupdate1ca2ac82f8b5d2e);c:\program files\google\update\GoogleUpdate.exe [2009-9-1 133104]
S4 LiveTurbineMessageService;Turbine Message Service - Live;c:\program files\turbine\turbine download manager\TurbineMessageService.exe [2009-9-30 271856]
S4 LiveTurbineNetworkService;Turbine Network Service - Live;c:\program files\turbine\turbine download manager\TurbineNetworkService.exe [2009-9-30 218608]

=============== Created Last 30 ================

2009-11-28 22:48:18 0 d-sha-r- C:\cmdcons
2009-11-28 22:45:59 98816 ----a-w- c:\windows\sed.exe
2009-11-28 22:45:59 77312 ----a-w- c:\windows\MBR.exe
2009-11-28 22:45:59 260608 ----a-w- c:\windows\PEV.exe
2009-11-28 22:45:59 161792 ----a-w- c:\windows\SWREG.exe
2009-11-28 21:29:28 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-11-28 21:20:31 0 d-----w- c:\program files\Microsoft Security Essentials
2009-11-28 08:02:33 0 d-----w- c:\windows\ie8updates
2009-11-28 01:59:26 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2009-11-28 01:59:25 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2009-11-28 01:51:40 0 d-----w- c:\program files\ESET
2009-11-27 22:28:15 0 d-----w- c:\program files\Neon Wars
2009-11-27 19:40:49 0 d--h--w- c:\windows\msdownld.tmp
2009-11-27 19:40:49 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-11-27 15:30:44 0 d-sh--w- c:\documents and settings\kristie\PrivacIE
2009-11-27 04:47:58 0 d-sh--w- c:\documents and settings\kristie\IETldCache
2009-11-27 04:38:02 0 dc-h--w- c:\windows\ie8
2009-11-27 04:03:52 0 d-----w- c:\program files\SUPERAntiSpyware
2009-11-27 04:03:52 0 d-----w- c:\docume~1\kristie\applic~1\SUPERAntiSpyware.com
2009-11-26 23:11:03 0 d-----w- c:\program files\Enigma Software Group
2009-11-26 22:58:17 0 d-----w- c:\docume~1\kristie\applic~1\Malwarebytes
2009-11-26 22:57:56 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-26 22:57:55 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-26 22:57:54 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-26 22:57:54 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-26 09:52:39 0 d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky Lab
2009-11-26 08:24:59 0 d-----w- c:\program files\Trend Micro
2009-11-26 03:08:45 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-26 02:32:23 5120 ----a-w- c:\windows\system32\drivers\Start1Driver.SYS
2009-11-26 02:32:23 256 ----a-w- c:\windows\aa.lic
2009-11-26 02:32:23 16384 ----a-w- c:\windows\system32\drivers\DiagnosticScan.SYS
2009-11-26 02:32:22 0 d-----w- c:\program files\AA
2009-11-25 06:20:07 0 d-----w- c:\docume~1\kristie\applic~1\LimeWire
2009-11-24 00:22:12 0 d-----w- c:\program files\Pocket Tanks
2009-11-23 10:39:14 1885 ----a-w- C:\SKULKEEP
2009-11-23 07:06:56 0 d-----w- c:\program files\DOSBox-0.73
2009-11-23 07:03:11 0 d--h--w- c:\windows\PIF
2009-11-22 22:39:41 0 d-----w- c:\program files\The Weather Channel FW
2009-11-21 06:46:20 0 d-----w- c:\program files\MemTurbo 4
2009-11-12 21:41:21 0 d-----w- c:\docume~1\alluse~1\applic~1\PMB Files
2009-11-12 21:40:29 0 d-----w- c:\program files\Pando Networks
2009-11-12 02:48:53 96 ---ha-w- c:\windows\system32\HsInfo.dat
2009-11-12 02:21:07 452440 ----a-w- c:\windows\system32\d3dx10_40.dll
2009-11-12 02:21:07 2036576 ----a-w- c:\windows\system32\D3DCompiler_40.dll
2009-11-12 02:21:06 4379984 ----a-w- c:\windows\system32\D3DX9_40.dll
2009-11-12 02:21:05 70992 ----a-w- c:\windows\system32\XAPOFX1_2.dll
2009-11-12 02:21:05 514384 ----a-w- c:\windows\system32\XAudio2_3.dll
2009-11-12 02:21:04 235856 ----a-w- c:\windows\system32\xactengine3_3.dll
2009-11-12 02:21:03 23376 ----a-w- c:\windows\system32\X3DAudio1_5.dll
2009-11-12 02:21:02 68616 ----a-w- c:\windows\system32\XAPOFX1_1.dll
2009-11-12 02:21:02 509448 ----a-w- c:\windows\system32\XAudio2_2.dll
2009-11-12 02:21:01 238088 ----a-w- c:\windows\system32\xactengine3_2.dll
2009-11-12 02:21:00 467984 ----a-w- c:\windows\system32\d3dx10_39.dll
2009-11-12 02:21:00 1493528 ----a-w- c:\windows\system32\D3DCompiler_39.dll
2009-11-12 02:19:53 0 d-----w- c:\windows\Logs
2009-11-12 02:11:28 0 d-----w- c:\program files\Vogster Entertainment
2009-11-07 21:16:46 0 d-----w- c:\program files\Ventrilo
2009-11-07 21:16:36 262 ----a-w- c:\windows\{789289CA-F73A-4A16-A331-54D498CE069F}_WiseFW.ini
2009-11-07 21:16:16 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-11-07 13:38:19 0 d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2009-11-07 03:54:20 0 d-----w- c:\program files\Softinterface, Inc
2009-11-06 04:54:45 215920 ----a-w- c:\windows\system32\muweb.dll
2009-11-06 04:54:45 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2009-11-06 04:54:44 274288 ----a-w- c:\windows\system32\mucltui.dll
2009-11-05 19:12:21 52736 ----a-w- c:\windows\ipuninst.exe
2009-11-05 19:12:16 0 d-----w- c:\program files\BlackIsle
2009-11-05 03:36:00 0 d-----w- c:\documents and settings\kristie\.scorched3d
2009-11-05 03:30:16 0 d-----w- c:\program files\Scorched3D
2009-11-05 02:30:12 0 d-----w- c:\program files\Pocket Tanks Deluxe
2009-11-04 22:54:53 0 d-----w- C:\$AVG
2009-11-04 22:53:44 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9

==================== Find3M ====================

2009-11-28 17:37:57 96512 ----a-w- c:\windows\system32\dllcache\atapi.sys
2009-11-28 17:37:57 96512 ------w- c:\windows\system32\drivers\atapi.sys
2009-11-22 04:47:18 348160 ----a-w- c:\windows\system32\msvcr71.dll
2009-11-15 13:44:01 21840 ----atw- c:\windows\system32\SIntfNT.dll
2009-11-15 13:44:01 17212 ----atw- c:\windows\system32\SIntf32.dll
2009-11-15 13:44:01 12067 ----atw- c:\windows\system32\SIntf16.dll
2009-11-10 14:08:32 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-04 22:54:33 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-04 22:54:14 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-11 09:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-06 11:09:20 221184 ----a-w- c:\windows\system32\SII_PDF.dll
2009-09-24 20:02:00 811008 ----a-w- c:\windows\system32\tx15.dll
2009-09-21 08:00:00 643072 ----a-w- c:\windows\system32\tx15_htm.dll
2009-09-18 10:20:00 757760 ----a-w- c:\windows\system32\tx15_doc.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-08 10:30:00 577536 ----a-w- c:\windows\system32\tx15_rtf.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-06-05 04:39:57 88 --sh--r- c:\windows\system32\F88D2EA277.sys
2009-06-05 04:40:02 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-06-09 06:33:41 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009060920090610\index.dat

============= FINISH: 18:23:35.71 ===============

Attached Files



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#2 Blind Faith

Blind Faith

  • Malware Response Team
  • 4,101 posts
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  • Gender:Female
  • Local time:04:30 AM

Posted 06 December 2009 - 02:23 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE




Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#3 Orange Blossom

Orange Blossom

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Posted 11 December 2009 - 10:23 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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