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#1 Baggi

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Posted 28 November 2009 - 04:22 PM

There seems to be two parts of the same problem. If I use Google, Bing or Yahoo (And maybe more) and click on links, I sometimes (But not always) get redirected to an advertisement site. Also, anytime I click on a link within a web browser (I use Firefox now but this problem started with IE) there's a good chance I get redirected to an advertisement.

This has been going on for several weeks now. With help from online friends, i've downloaded UBCD (I cannot load my machine in Safe Mode, it won't let me) and ran all of the virus scanners in UBCD. It appeared to help for a few days, specially after switching from IE to Firefox. Now the problem has gotten gradually worse. Ive run Avira, Search and Destroy and Malwarebytes.

Not sure what other details I might provide. Ive also got Hijackthis and tried Combofix, but don't know what i'm doing with either.

Thanks for any assitance!

P.S. I see that others are having the same trouble but wasn't sure if I should follow the same advice, or if I needed to start at another point in the process. Thanks again.

P.P.S. When I submitted this thread, I was redirected to a site that didn't load. Avira beeped and gave me some options, I choose the one already marked, "Deny Access".

Edited by Baggi, 28 November 2009 - 04:23 PM.


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#2 Baggi

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Posted 28 November 2009 - 05:45 PM

btw, I set up this message to be tracked so I will get immediate Email replies.

#3 mov cx ax

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Posted 28 November 2009 - 05:46 PM

Try This:



Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to abcdefg.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click abcdefg.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

#4 Baggi

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Posted 28 November 2009 - 07:13 PM

Here is the MBAM log.

Malwarebytes' Anti-Malware 1.41
Database version: 3252
Windows 5.1.2600 Service Pack 3

11/28/2009 4:07:12 PM
mbam-log-2009-11-28 (16-07-12).txt

Scan type: Full Scan (C:\|)
Objects scanned: 345962
Time elapsed: 1 hour(s), 11 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Owner\Local Settings\temp\575.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\VJVGY3VV\op[1].exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Burn4Free_Toolbar_Uninstaller_6781.exe (Trojan.Downloader) -> Quarantined and deleted successfully.


And as I loaded up my webrowser to come here to post my log, I still had the same problem.

#5 Baggi

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Posted 28 November 2009 - 08:03 PM

I thought I should add that before all this started, I was infected with Antivirus System Pro. I didn't think the two things were connected, because Antiviurs System Pro did something different, it pretended I had around 35 viruses on my computer and tried to force me to purchase it.

However, ive been reading other people's problems and it appears that even after they removed Antivirus System Pro, they started having the same problems as i'm having.

Just thought i'd add that in, in case it helps.

#6 Baggi

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Posted 29 November 2009 - 12:24 AM

Looks like there are more people here with problems than there are people who can help.

Thanks to any who might be able to get to this, considering the overwhelming number of others who need assistance.

#7 mov cx ax

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Posted 29 November 2009 - 10:07 AM

Hello please do these...

Please read and follow all these instructions very carefully.
Please download GooredFix and save it to your Desktop.
Double-click GooredFix.exe to run it.
A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).


Was MBAM (MalwareBytes) installed in Safe Mode? Doing this is usually not advised as MBAM is designed to be at full power when running in normal mode and loses some effectiveness for detection & removal when used in safe mode. Therefore, after completing a scan it is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.

Edited by mov cx ax, 29 November 2009 - 10:08 AM.


#8 Baggi

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Posted 29 November 2009 - 04:40 PM

Here's the GooredFix log

GooredFix by jpshortstuff (27.11.09.1)
Log created at 13:39 on 29/11/2009 (Owner)
Firefox version 3.5.5 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [05:55 11/11/2009]
{B13721C7-F507-4982-B2E5-502A71474FED} [20:37 26/11/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [17:58 23/08/2009]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [00:05 05/12/2008]

---------- Old Logs ----------
GooredFix[08.56.18_29-11-2009].txt
GooredFix[08.59.29_29-11-2009].txt
GooredFix[09.01.34_29-11-2009].txt
GooredFix[09.01.52_29-11-2009].txt

-=E.O.F=-


I'll start with the rest.

Was MBAM (MalwareBytes) installed in Safe Mode? Doing this is usually not advised as MBAM is designed to be at full power when running in normal mode and loses some effectiveness for detection & removal when used in safe mode. Therefore, after completing a scan it is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.


My computer won't load up in Safe Mode. I do have the Ultimate Boot CD, but I didn't use this for when I ran MBAM.

I'll continue to edit this message as I go through your list.

Edited by Baggi, 29 November 2009 - 04:41 PM.


#9 Baggi

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Posted 29 November 2009 - 05:13 PM

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


I'm not able to boot into Safe Mode. It just loops me over and over again in a circle, restarting my computer and bringing back to the same screen, until I choose Boot Windows Normally.

I do have the Ultimate Boot CD that I can boot from, is there a way to do this using the Ultimate Boot CD? Or some other way to go about this?

#10 Computer Pro

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Posted 29 November 2009 - 07:56 PM

Hello and welcome to Bleeping Computer.

You can go ahead and run that SAS scan in Normal Mode.
Computer Pro

#11 Baggi

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Posted 29 November 2009 - 08:04 PM

Should I run the ATF cleaner first?

#12 Computer Pro

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Posted 29 November 2009 - 08:04 PM

Yes please.
Computer Pro

#13 Baggi

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Posted 29 November 2009 - 10:19 PM

Here is the SAS Log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/29/2009 at 07:12 PM

Application Version : 4.31.1000

Core Rules Database Version : 4318
Trace Rules Database Version: 1978

Scan type : Complete Scan
Total Scan Time : 01:47:09

Memory items scanned : 565
Memory threats detected : 0
Registry items scanned : 7302
Registry threats detected : 10
File items scanned : 227027
File threats detected : 0

Trojan.Agent/Gen-AlerterALG
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ALERTERALG
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ALERTERALG#NextInstance
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ALERTERALG\0000
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ALERTERALG\0000#Service
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ALERTERALG\0000#Legacy
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ALERTERALG\0000#ConfigFlags
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ALERTERALG\0000#Class
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ALERTERALG\0000#ClassGUID
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ALERTERALG\0000#DeviceDesc
HKU\S-1-5-21-507921405-583907252-839522115-1003\Software\S45



#14 Computer Pro

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Posted 29 November 2009 - 10:21 PM

Are you still experiencing the symptoms?
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#15 Baggi

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Posted 29 November 2009 - 10:54 PM

Not solved, spoke too soon.

Edited by Baggi, 29 November 2009 - 11:17 PM.





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