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IE8/Mozilla/Chrome redirect search, open random windows - tried everything no luck


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#1 rsuesse

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Posted 28 November 2009 - 02:27 PM

All Browsers keep redirecting me to random ad pages from Google Search Results.
IE8 seems to show an Adobe Flash Player add-on run request on every page that I am opening.
IE8 and Chrome open random windows once in a while.

I have tried to run all kinds of Malware removal tools like Spybot, Windows Malware Removal, CWShredder, Avast and some minor threats were removed but the major problem remains

Please help, I know idea what else to do except reformat .
Thanks.
R.


Here the logs:


DDS (Ver_09-11-24.02) - NTFSx86
Run by FINTEL at 13:04:42.84 on Sat 11/28/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.77 [GMT -6:00]

AV: avast! antivirus 4.8.1368 [VPS 091128-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Documents and Settings\Name\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Documents and Settings\Name\Local Settings\Application Data\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Name\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/ie
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Google Update] "c:\documents and settings\name\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: cf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - c:\program files\google\chrome frame\application\4.0.245.1\npchrome_tab.dll
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll,c:\progra~1\google\google~1\GOEC62~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\name\applic~1\mozilla\firefox\profiles\5upkkkqp.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.starfall.com/
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\documents and settings\name\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-11-28 64288]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-10-23 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-10-23 20560]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1184912]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-11-27 135664]
S2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
S2 QuickBooksDB18;QuickBooksDB18;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb18 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB18 [?]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-9-10 29744]
S3 QuickBooksDB19;QuickBooksDB19;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb19 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB19 [?]
S3 USBNET_XP;Instant Wireless XP USB Network Adapter ver.2.6 Driver;c:\windows\system32\drivers\netusbxp.sys [2002-2-20 72576]

============== File Associations ===============

scrfile="%1" %*

=============== Created Last 30 ================

2009-11-28 17:53:00 0 d-----w- c:\program files\ESET
2009-11-28 11:27:43 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-28 10:30:39 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-11-28 10:30:25 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-28 10:27:49 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-28 10:04:41 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-11-28 10:04:41 0 d-----w- c:\documents and settings\name\log
2009-11-28 02:36:03 0 d-----w- C:\SRN Micro
2009-11-28 01:41:15 96512 ----a-w- c:\windows\system32\drivers\SET5E.tmp
2009-11-28 01:38:56 96512 ----a-w- c:\windows\system32\drivers\SET3A.tmp
2009-11-28 01:15:01 368912 ----a-w- c:\windows\system32\VBAR332.DLL
2009-11-28 01:15:01 252176 ----a-w- c:\windows\system32\MSRD2X35.DLL
2009-11-28 01:15:01 24848 ----a-w- c:\windows\system32\MSJTER35.DLL
2009-11-28 01:15:01 123664 ----a-w- c:\windows\system32\MSJINT35.DLL
2009-11-28 01:15:01 1045776 ----a-w- c:\windows\system32\MSJET35.DLL
2009-11-27 20:44:06 0 d-----w- c:\docume~1\name\applic~1\Printer Info Cache
2009-11-27 17:57:11 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-11-27 17:57:11 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-11-27 17:02:10 0 d-sh--w- c:\documents and settings\name\IECompatCache

==================== Find3M ====================

2009-10-11 10:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2008-09-10 21:56:57 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091020080911\index.dat
2009-08-25 21:31:05 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-08-25 21:31:05 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-08-25 21:31:05 49152 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 13:07:07.03 ===============

Attached Files



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#2 schrauber

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Posted 06 December 2009 - 12:57 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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#3 rsuesse

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Posted 07 December 2009 - 02:46 PM

I had posted the DDS results earlier. Since then, the machine was not used anymore. Now actually, the machine does not start anymore.
There seems to be a blue screen error during the Windows startup right before the sign-in window usually comes up.
Unfortunately, it is not possible to read the error b/c the machine starts immediately rebooting.

Video taped the startup process to be able to go frame by frame to see the BOD. Here is the stop code that is shown.
stop: 0x0000007E (0xC0000005, 0x804D9A69, 0xF8984680, 0xF898437C)

Even in Safe Mode, the boot process interrupts followed by an automatic reboot.
I can gain access to the drive using a CD with Active@ Boot Disk. But I am not sure how to restart windows?
For your information, the system is a HP Compaq d530 SSF with Windows XP.

Edited by rsuesse, 07 December 2009 - 10:03 PM.


#4 schrauber

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Posted 08 December 2009 - 01:57 PM

Hi,

Did you run any tool/scan by your own? Do you have a windows cd?

Edited by schrauber, 08 December 2009 - 01:58 PM.

regards,
schrauber

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#5 rsuesse

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Posted 08 December 2009 - 03:26 PM

I had tired all kinds of virus scanners (avast, spyboat and some others) to correct the problems and some seemingly minor viruses were found and repaired/deleted.
Unfortunately, the problem did not go away.

I then ran all the tools suggested on your intro site like dds and posted the results.

Even though I do not have one right now, I guess I could get an XP CD fairly easily.

#6 schrauber

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Posted 10 December 2009 - 02:28 PM

Hi,

We need a cd to do some repairs. Can you borrow one?
regards,
schrauber

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#7 rsuesse

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Posted 11 December 2009 - 01:32 PM

Will have one by tonight...

#8 schrauber

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Posted 11 December 2009 - 01:47 PM

Ok :(
regards,
schrauber

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#9 rsuesse

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Posted 12 December 2009 - 10:47 PM

Got the CD and the Code, please let me know what you'd suggest next. Will be in the office tomorrow if you can help.
Thanks,
R.

#10 schrauber

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Posted 13 December 2009 - 11:06 AM

Boot Your Computer Using the Windows XP CD
  • Insert the original Windows XP CD and reboot the computer
  • If your computer does not load the Windows XP CD directly, then you will need to change the Boot Order of your computer:
  • Reboot the computer and as soon as the BIOS (Black screen with White lettering) is loaded begin tapping tapping the F2 or F12 key and choose to load from CD/DVD. If F2 and F12 do not work, try again using F10 and/or F11 keys. Try them all of if unsure, Start with F2.
[*]When the Windows XP Setup has started, press "R" to "repair the Windows XP installation using Recovery Console"
[*]Select the Windows installation to repair (generally this is C:\Windows) by typing its number and then pressing ENTER
[*]It will then prompt you for the Administrator's password. If there is no password, simply press enter. Otherwise type in the password and then press enter.
[*]Type the following commands, pressing ENTER after each one:
  • D:
    • If the CD-ROM drive that you are using to boot from the XP CD has a different Drive Name, i.e., E:, F:, etc., then type that Drive Name instead of D:.
  • CD I386
  • EXPAND USERINIT.EX_ C:\WINDOWS\SYSTEM32
[*]After entering "EXPAND USERINIT.EX_ C:\WINDOWS\SYSTEM32" you should see the text "1 file(s) copied", in which case all went well.
[*]Remove the Windows XP CD, type "EXIT" and press ENTER to restart your computer. You should now be able to log on normally.
[/list]
regards,
schrauber

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#11 rsuesse

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Posted 13 December 2009 - 01:59 PM

It does not copy the file but returns "Access is denied."

#12 schrauber

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Posted 14 December 2009 - 01:35 PM

Can you do a complete Repair Installation?
regards,
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#13 schrauber

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Posted 19 December 2009 - 05:06 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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