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scrolling difficulties


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10 replies to this topic

#1 mr.snakeman

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Posted 28 November 2009 - 09:05 AM

I have a problem that I hope someone can help me with. I am running Vista Premium Home on a HP DX7 series laptop. My problem is that the scrolling function has gone awry. What happens is that on all screens the marker automatically falls to the bottom and if I try to move back to the top (by drag and release) it again falls to the bottom. This means that I can`t properly use my favorites lists, volume control, mail inbox-anything that uses the scrolling function. If anyone has a fix, please let me know. Thanks.

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#2 figgis41

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Posted 28 November 2009 - 04:32 PM

hi,,,, click on start >control panel>mouse>wheel tab,,, put the check mark in "the following number at a time" and put a 3 in the box,,,, try this
good luck.
Figgis,,,, LUFC

#3 mr.snakeman

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Posted 29 November 2009 - 03:59 AM

hi,,,, click on start >control panel>mouse>wheel tab,,, put the check mark in "the following number at a time" and put a 3 in the box,,,, try this
good luck.

It is already configured this way.

#4 figgis41

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Posted 29 November 2009 - 05:00 AM

hi,,,, mite sound daft but try a mouse and the up down keys,,,, see if it works.
Figgis,,,, LUFC

#5 mr.snakeman

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Posted 29 November 2009 - 02:14 PM

hi,,,, mite sound daft but try a mouse and the up down keys,,,, see if it works.

Nope.

#6 figgis41

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Posted 29 November 2009 - 03:20 PM

how old is the pc ??? if its new then get in touch with HP and let them sort it out under the warranty,,,, when did this start happening,,,, if its not too long ago try a system restore to before this happened maybe,,,,
good luck.
Figgis,,,, LUFC

#7 mr.snakeman

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Posted 01 December 2009 - 02:28 AM

As luck would have it the warranty ran out a few weeks ago, so no help there. I tried a system restore but it didn`t work, don`t know why.

#8 figgis41

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Posted 01 December 2009 - 03:46 AM

hi,,,, i would still give HP a try,,,, sometimes they are quite good when the warranty has just expired,,
good luck.
Figgis,,,, LUFC

#9 mr.snakeman

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Posted 01 December 2009 - 01:07 PM

hi,,,, i would still give HP a try,,,, sometimes they are quite good when the warranty has just expired,,
good luck.

Thanks, I`ll try tomorrow (my time is GMT+1).

#10 mr.snakeman

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Posted 20 December 2009 - 10:47 AM

Just a quick update: it turns out that the problem was a hardware one-the mouse. Switching to another mouse solved the problem.
Now I just need some help to fix the mouse (a Logitech MX 1100 cordless laser). Any ideas?

#11 keny111111

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Posted 20 December 2009 - 11:28 AM

hello

you could try going here and seeing if any firmware or new driver is available.

good luck it looks like a very nice mouse.
Have A Great Day

...........Kenny.............




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