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Antivirus System Pro


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#1 Guest_morbidrayne_*

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Posted 28 November 2009 - 05:29 AM

This is the HiJackThis log for my friend's computer. The trojan opens at startup and prevents any apps from running, even task manager. It also prevents the computer from starting in safe mode. A million "Antivirus System Pro" windows open after startup. I have been able to get to the task manager before the ASP trojan boots and it's the process "lcrysysguard.exe" that seems to be the brunt of this virus (I ended the process, so it may not show up in the log). I can end that process temporarily, but it's always back on startup. I've tried running MalWareBytes, which got rid of a few things, but I can't figure out how to get to the root of this. The text file uploader wasn't working so I'm pasting the log, if that's okay.
Thanks so much for your help!

Liz

Attached File  hijackthis1.txt   7.38KB   2 downloads

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#2 etavares

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Posted 05 December 2009 - 09:19 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:
  • Click on the My Controls link at the top of the page to enter your control panel.
  • Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.
  • Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.
  • Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied.
Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 SpySentinel

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Posted 12 December 2009 - 01:55 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact either me or another staff member.

Everyone else please start a new topic.
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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.




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