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DVD Optical Drive Disappears Contantly


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#1 300c

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Posted 27 November 2009 - 06:27 PM

I'm having terrible trouble with a so called JMB36X driver working with my bottom slave DVD optical drive & causing it disappearing more than appearing when I boot up my computer. The problem occurred instantly after I installed a PCI-E slot model (XWT-PCIE11) controller card made by masscool.com . . The card installs a JMicron JMB36X driver. This driver has turned my optical drive temperamental & deciding to appear or not appear listing in "My Computer" or the Device Manager after boot ups of Windows XP Pro SP3.

I have tried going into the registry to remove the upper & lower filters associated with the CD/DVD devices in the XP registery as I read that could be a viable solution but I have no uppers or lowers existing so there was nothing to remove. Any suggestions to further troubleshoot this issue so I can have my card and my optical working as they should with this controller card would greatly be appreciated.

Sincerely,
Jason

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#2 hamluis

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Posted 27 November 2009 - 08:54 PM

Hi :thumbsup:.

Well...the first thing that most persons who have controller cards for hard drives...will probably tell you is that...all controller cards are not equal.

There's a reason, IMO, that most cheaper controller cards are cheaper...and that reason has to do with the functionality/reliability of the card.

IMO, there are only two controller card manufacturers that are worthy of routine consideration by most users...Highpoint and Promise.

I would remove that card, uninstall the drivers associated with it...and see if that solved your situation.

Louis




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