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IE Browser HiJack when Searching w/ Google/Bing


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6 replies to this topic

#1 zagged

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Posted 27 November 2009 - 01:07 PM

Hi and thanks for reading my post! Any help would be greatly appreciated with my frustrating browser issue.

Issue - when using IE, and conducting a search either in the browser tool bar search or if I go the the specific search engine - when I execute the search I get normal results. When I click on a link, I get redirected to an unwanted search site. If I go back, and re-click - I am brought to the appropriate site. This seems to only happen on page one of the results. This is also random - periodically following these steps, I am not re-directed - but more often than not - the HiJack is taking over.

Running XP SP3
Browser IE8 - started in IE7, upgraded hoping it would fix.

Attempted fixes:
Have been running AVG - up to date w/ version 9. Picked up nothing
Windows Defender - up to date - Picked up nothing.
Installed SuperAntiSpyware - picked up nothing.

Aside from tracking cookies of course after I have been on the re-directed sites.

I have also done a system restore to a few weeks back when nothing was wrong and this did not fix it either.

Ran HiJack this - nothing that I can see is out of the ordinary (I am probably missing something) - looked at all the running processes and again, nothing is out of the ordinary.

I would really appreciate some guidance to help resolve this issue!

Thanks again!

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#2 boopme

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Posted 27 November 2009 - 06:50 PM

Hello and welcome.

Let's see what this says...
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 zagged

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Posted 30 November 2009 - 11:21 AM

Thanks for the reply - very much appreciated! Ran through the fixes you suggested - below is my log:

---------------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.41
Database version: 3259
Windows 5.1.2600 Service Pack 3

11/29/2009 9:05:08 PM
mbam-log-2009-11-29 (21-05-08).txt

Scan type: Full Scan (C:\|D:\|F:\|)
Objects scanned: 255573
Time elapsed: 1 hour(s), 47 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ForceClassicControlPanel (Hijack.ControlPanelStyle) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

----------------------------------------------------------------


Unfortunately, still have the issue :( So frustrated! What do you think? I sure hope you will be able to continue with a another attempt here!

:)

Dan

#4 boopme

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Posted 30 November 2009 - 12:27 PM

Hi Dan,let's try 2 other scans.

Part 1 of Smitfraudfix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm



Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 zagged

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Posted 30 November 2009 - 07:09 PM

:thumbsup: Thanks again...here is the log from SmitFraud - but was unable to boot into SafeMode?....keeps getting stuck on a file called system32/drivers/amdagp.sys - then the screen flashes blue (too fast to read text) then re-boots. grrrrr....

Unable to conduct that scan in SafeMode b/c of that obviously - will it do the same in 'normal' mode?



-----------------------------------------------------------------------------
SmitFraudFix v2.424

Scan done at 16:23:42.23, Mon 11/30/2009
Run from C:\Documents and Settings\Owner\My Documents\Downloads\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\My Documents\Downloads\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\Owner


C:\DOCUME~1\Owner\LOCALS~1\Temp


C:\Documents and Settings\Owner\Application Data


Start Menu


C:\DOCUME~1\Owner\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="C:\\PROGRA~1\\Google\\GOOGLE~3\\GOEC62~1.DLL"
"LoadAppInit_DLLs"=dword:00000001


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""




DNS

Description: D-Link DFE-538TX 10/100 Adapter - Packet Scheduler Miniport
DNS Server Search Order: 192.168.2.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{C74B023B-0371-4B64-B361-4EC314071B7D}: DhcpNameServer=192.168.2.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{C74B023B-0371-4B64-B361-4EC314071B7D}: DhcpNameServer=192.168.2.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{C74B023B-0371-4B64-B361-4EC314071B7D}: DhcpNameServer=192.168.2.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1


Scanning for wininet.dll infection


End


:flowers:

Dan

#6 boopme

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Posted 30 November 2009 - 11:15 PM

As what I see here nedds to be removed,but safely thru safe mode. We will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Orange Blossom

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Posted 03 December 2009 - 10:27 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/276102/ie-browser-hijack-for-googlebing-searches-unknown-name/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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