Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Security Tool Infection


  • Please log in to reply
1 reply to this topic

#1 blondecin01

blondecin01

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:02:32 AM

Posted 27 November 2009 - 11:26 AM

Hi all, I'm sure you have something about this one, but I can't find it. A program called Security Tool has installed on my daughter's lap top and take control. Can't run any program, when you attempt to execute a program it blocks it and tells you you have infected files and need to buy their program. I have attempted to update and run Malware and it will not allow the update to be installed. Any help would be appreciated, if there is info about this on your site please direct me to it.


Thanks,
C.J.
:thumbsup:

BC AdBot (Login to Remove)

 


#2 azfreetech

azfreetech

  • Members
  • 182 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Mesa, AZ
  • Local time:12:32 AM

Posted 27 November 2009 - 06:08 PM

It sounds like you may have something running which is preventing you from being able to run standard programs. What I normally do is use Rkill to stop the malware processes that start when the computer comes on. Then I run the Malwarebytes and SUPERAntiSpyware. Here are some DL links for the Rkill....
LINK 1
LINK 2
LINK 3
LINK 4
Save it to your desktop and then double click to launch it (With Vista you need to right click and select run as administrator). You should see a little black window open and then close. If you see that box then it worked. If you don't see the black box then delete the file and use another download link and repeat the steps.
Once it runs you should be able to run Malwarebytes and then I would run SUPERAntiSpyware
DJ Digital Gem

I gave up on computers and now I just DJ!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users